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4.0 out of 5

"Hotel was an old Shilo Inn. Clean and comfortable. Nothing to complain about. " More

By a verified traveler on Fri 26 Feb 2021

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Hotel Description

Hotel near Tacoma Mall in Tacoma

In shopping district

A stay at this South Tacoma hotel places you within 3 miles (5 km) of Tacoma Mall and 6 miles (10 km) of LeMay Car Museum. Tacoma Dome and Tacoma Art Museum are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's an indoor pool on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 132 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include free local calls, hair dryers, and desks. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$75* Per night/room Nov 13 - Nov 14

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Upgraded)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Thea Tacoma, Ascend Hotel Collection ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Thea Tacoma, Ascend Hotel Collection

Everyone (14) Couples (2) Family (6)
2 out of 5
Breakfast was bad. Angry stuff. A lot of crackheads by the hotel

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 20, 2021 by Manager

Guest satisfaction is our number one objective so we really appreciate the input regarding our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

5 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 24, 2021 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

5 out of 5
Hotel was an old Shilo Inn. Clean and comfortable. Nothing to complain about.

Posted by on Feb 26, 2021

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Comment from Hotel Management

Feb 26, 2021 by Melissa

Thank you for taking the time to leave us your feedback! We are thrilled to see you enjoyed your stay with us. We do hope to see you again should your travels bring you back to the area!

5 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 26, 2020 by R

We appreciate your rating . Thanks.

3 out of 5
The hotel was in the middle of a remodel which was not stated - the breakfast was modest - only pancakes, biscuits & white sausage gravy, hard boiled eggs, yogurt & cold cereal with juice & coffee - the same each morning. The pool, small gym and hot tub were clean and open 24 hrs, which was great but not enough towels. The staff was very nice - slow but nice. Great location near a variety of restaurants & shopping.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Feb 17, 2020 by Tori

Thank you for your feedback, it's essential to providing excellent service. We are currently undergoing reservations on the 3rd and 4th floors of our property, and will be starting the additional 2 floors and public areas very soon! This is an exciting time for us, so we can provide our guests with new accommodations and better service! We are sorry if the renovations affected your stay, we are working very hard to ensure these types of things do not occur. We hope you join us again when our property is finished with the renovations!

4 out of 5

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 27, 2019 by Larry

Thank you for providing your positive feed back of our hotel. Please fee free to reach out to us, the next time you are traveling in our area.

4 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 17, 2019 by Shilo Tacoma GM

Hello, Thank you for taking the time to provide us your feedback, it is greatly appreciated. We are delighted to hear you enjoyed your stay with us and look forward to seeing you again soon! Take care, Annette D

5 out of 5
Liked the pool and hot tub and they lay us keep our bags there until after our game was over, which was after the checkout time!

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Shilo Tacoma GM

Hello, Thank you for taking the time to provide us your feedback, it is greatly appreciated. We are delighted to hear you enjoyed your stay with us and look forward to seeing you again soon! Take care, Annette D

5 out of 5
The staffs were very pleasant. Room was very clean and accommodating for 3 heavy polynesian women 😂😂. I love, love, love the variety of breakfast selections and the cooks were very friendly and kind. Thank you for a wonderful and relaxing stay.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 11, 2019 by Shilo Tacoma GM

Hello, Thank you for taking the time to provide us your feedback and kind words, it is greatly appreciated! We are delighted to hear you enjoyed your stay with us and hope that you return soon to experience our upcoming changes! Take care, Annette D

4 out of 5

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 6, 2019 by Shilo Tacoma GM

Hello, Thank you for taking the time to provide your feedback. We have exciting new changes for the hotel in the upcoming months and hope that you'll come back to experience our many upgrades! Take care, Annette D

About the Hotel Thea Tacoma, Ascend Hotel Collection

Location 7414 South Hosmer, Tacoma, WA 98408

Property Features

There's a coffee shop/café on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Thea Tacoma, Ascend Hotel Collection. Self parking is free. This Tacoma hotel is smoke free.

  • 132 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Coffee shop
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: South Tacoma Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Thea Tacoma, Ascend Hotel Collection offers 132 air-conditioned accommodations with coffee/tea makers and designer toiletries. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at 2:30 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Certain dog breed restrictions apply at this property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shilo Inn Hotel Tacoma
  • Shilo Inn Tacoma
  • Tacoma Shilo Inn
  • Shilo Inn Tacoma Hotel Tacoma
  • Shilo Inn Tacoma Hotel
  • Shilo Tacoma
  • Shilo Inn Suites Tacoma
  • Hotel Thea
  • Shilo Inn Suites Tacoma
  • Thea Tacoma, Ascend Collection
  • Hotel Thea Tacoma Ascend Hotel Collection
  • Hotel Thea Tacoma, Ascend Hotel Collection Hotel
  • Hotel Thea Tacoma, Ascend Hotel Collection Tacoma
  • Hotel Thea Tacoma, Ascend Hotel Collection Hotel Tacoma

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Thea Tacoma, Ascend Hotel Collection.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.