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"It was obviously an older property but pretty well maintained. All staff were curtious and nice. No complaints👍 " More

By a verified traveler on Sun 12 Sep 2021

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Hotel Description

Hotel near Sumter Mall in Sumter

In Sumter

You'll find Sumter Mall and Palmetto Park within 3 miles (5 km) of this hotel. Crystal Lakes Golf Course and Swan Lake Iris Gardens are also within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free self-serve breakfast each morning.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$84* Per night/room Jul 12 - Jul 13

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Sumter, SC ratings based on 20 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Sumter, SC

Everyone (5) Couples (3) Family (4)
1 out of 5
When I checked in my room the toilet wouldn't flush, the room phone was not connected, stains on the carpet and while watching the NBA FINALS Thursday night the TV stopped working the last 5 min Of the game. Last time booking in this place!

Posted by on Jun 3, 2022

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1 out of 5
Rented 2 rooms for business stayed one night, worst hotel in my life and I traveled toi 3rd world counties Disgustingly Dirty, rooms lobby pool was green. Cockroaches in rooms Mold in rooms Staff that just doesn’t care. One was in pajamas when I checked out. No Hot water, I mean zero hot water it was cold in hotel in morning. staff stated “yea we have been having problems with it” again they didn’t care, looks like they live in hotel

Posted by , from keysville on Nov 20, 2021

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4 out of 5
It was obviously an older property but pretty well maintained. All staff were curtious and nice. No complaints👍

Posted by on Sep 12, 2021

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1 out of 5

Posted by on Aug 29, 2021

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1 out of 5
This was a terrible stay. Our room was 80* upon arrival. We waited it out to see if it would cool down. The door to the ac unit was open and the ac unit was completely frozen with a block of ice over it. The carpet around it was extremely dirty and nasty. We ended up buying a fan to try to cool our three kids down. The next evening they allowed us to switch rooms. This room had red stains all over the carpet but had ac. The bathroom light fixtures were broken in the bathroom. My husband told the front and they said there was nothing they could do. They allowed him to switch light bulbs to see if that would work but had him go remove the light bulbs from our previous room and do it all himself. The light bulbs indeed didn’t work for either fixture in the bathroom so we didn’t have a light at all. We used our lights on our phones to bathe our three kids (3,4&5 yrs old) as well as when we had to shower. We were told the owner would call us upon checkout. No call. We called later that week and we’re told the owner would call. No call. We have called multiple times every week since leaving to not one returned call. TERRIBLE service all around. Broken ac, no light, stains and filth. We have pictures to back everything and will be furthering this complaint to Corp.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 14, 2021 by Harshad Desai

Thank you so much for your feedback and your patronage. Your issues and concerns have been addressed. We look forward to yet another opportunity to welcome you back soon.

1 out of 5
Hotel was overbooked. No room was available.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 7, 2021 by Harshad Desaiu

Thank you so much for your time, feedback and your patronage. We are so sorry we could not accomodate you upon arrival. However, overbooking by travel agencies are beyond hotel's control. We are working on this to avoid repeat of such incidencies. We look forward to yet another opportunity to welcome you back soon.

2 out of 5
The room I stayed in was very dirty and look like it had not been vacuumed in weeks. I was expecting with "covid precautions" the rooms would have been much cleaner. Even the hallways and other areas I walked by looked very neglected. I will definitely be staying somewhere else on my next visit.

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 13, 2021 by Harshad Desai

Thank you so much for your time and feedback. Your issues and concerns have been addressed. We look forward to an opportunity to welcome you back soon.

5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Harshad Desai

Thank you so much for your feedback and your patronage. We are glad you enjoyed your stay with us. We look forward to yet another opportunity to welcome you back soon.

3 out of 5
It was ok. Raccoon was walk-in in the back of the parking lot.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 15, 2020 by Harshad Desai

Thank you so much for your feedback and your patronage. Your issues and concerns have been addressed. We look forward to yet another opportunity to welcome you back soon.

1 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Harshad Desai

We thank you so much for your time, feedback and your patronage. We are sorry you were unhappy with your stay with us. However, our inspection and finding there of are quite different. Your issues have been addressed. We look forward to yet another opportunity to welcome you back soon.

About the Country Inn & Suites by Radisson, Sumter, SC

Location 2491 Broad St, Sumter, SC 29150-1820

Property Features

Country Inn & Suites by Radisson, Sumter, SC offers its guests an indoor pool, a health club, and a spa tub. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. The business-friendly Country Inn & Suites by Radisson, Sumter, SC also features a library, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. Smoking is allowed in designated areas at this Sumter hotel.

  • 65 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Sumter, SC offers 65 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Country Inn & Suites by Radisson, Sumter, SC has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay
  • Facilities fee: USD 4.00 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Sumter SC
  • Country Inn Carlson Sumter SC
  • Country Inn & Suites by Radisson, Sumter, SC Hotel
  • Country Inn & Suites by Radisson, Sumter, SC Sumter
  • Country Inn & Suites by Radisson, Sumter, SC Hotel Sumter

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.