10/10 Excelente
Tniscoach A., Atlanta
14 jun. 2024
Best Experience!
Amazing experience with this property, and OUTSTANDING customer service from Emperor Rentals, the management company. Thanks to Michelle, Hygeian, Mevon, and Norevel from Emperor. From the minute I made my first inquiry, to the minute we checked out, they were incredibly professional, helpful, prompt in responding, and all of them went above and beyond to make sure we were taken care of. We travel in the area extensively and I have to say that this has been the BEST experience we've ever had with a rental company AND with a property. Having your questions/inquiries answered quickly and in extensive detail puts your mind at ease and lets you know that you won’t be left to your own devices should anything go wrong.
The property itself was immaculate. The cleaning crew does an outstanding job making sure that the place is clean and fresh when you arrive. No nasty “surprises”. This has been, hands-down, the most thoroughly stocked property we have ever been to. We had everything available. Very quiet family neighborhood. We felt safe and like we were part of that community. Easy check-in/out process (all automated). Plenty of grocery/retail stores close by, but not right there, so there’s peace and quiet. Overall, this has been an amazing experience for us as a family. Beautiful property and such an enjoyable vacation thanks to the professional and truly dedicated customer service from Emperor Rentals. They have earned our trust. Thanks for everything!
Tniscoach A.
Se hospedó 7 noches en junio de 2024