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OYO Hotel Lake St Louis

2-star property
10600 Veterans Memorial Pkwy, Lake St Louis, MO 1-855-201-7819
1.7 out of 5
See all 15 travelocity Reviews

"Very nice stay we were there for 5 days, staff was very helpful and friendly, room was very clean. Easy to get to close to several eating places and g ... " More

By a verified traveler on Thu 05 Nov 2009

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Lake St Louis motel

In Lake St Louis

Within 6 miles (10 km) of this Lake St Louis motel, you'll find Alligator Creek Aquatic Center and Vietnam Veterans Memorial. Wentzville Flea Market and 9-11 Memorial are also within 6 miles (10 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this motel. Free self parking, a terrace, and luggage storage are also offered.

Free WiFi, microwaves

In addition to TVs with cable channels, the 64 guestrooms offer free WiFi and microwaves. Phones, desks, and free toiletries are also available.

OYO Hotel Lake St Louis ratings based on 15 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for OYO Hotel Lake St Louis

Everyone (4) Couples (1)
1 out of 5
This was one of the worst places I’ve ever stayed, So dirty! The room was so gross! Bathroom smelled of strong urine, I couldn’t find where it was coming from, it was almost like it was drenched in it.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 3, 2019 by Guest Relations

Cleanliness is something we never want to have problems in and we are sorry we did not provide you with a spotless experience. As this was not brought to our attention during your visit, we will take a look into your concerns promptly. Thank you for your time and we hope to have a chance at redemption on your next visit.

1 out of 5
No phone in room, site said free internet but we were unable to use it our entire stay.....housekeeping never came to our room, had to ask for additional towels and bedding, room was very dirty, staff was very unprofessional, pics on site are completely inaccurate...will never use them again..very unhappy

Posted by , from Lake St Louis, MO on Sep 24, 2018

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Comment from Hotel Management

Oct 25, 2018 by Audrey/ Mikesh, Hotel Management

Thank you for contacting America's Best Value Inn in Lake Saint Louis regarding your stay. Please allow me the opportunity to apologize for the inconveniences you experienced with cleanliness during your stay. We will address these issues with our housekeeping staff and I apologize no one contacted you during your stay. We try very hard to meet or exceed our guest’s expectations and I apologize we were not able to do so for your stay. There is never an excuse for providing a valued guest, such as yourself, with anything less than a perfect experience. We appreciate your willingness to take the time to us know where improvement is needed so that we may continue to maintain our high standards. We are currently undergoing major renovations at the property to bring it up to standard. Again, I apologize for the inconvenience this has caused, we have taken corrective action with all staff to ensure none of these issues will occur in the future. If you have any further questions or concerns please contact me at (636) 625-1711. Thank You, Audrey Wilfong, Asst.Manager

1 out of 5

Horrible

The guy at the front desk told me if I needed anything to let him know. When we got to our room one bed was not made all the way. I went to the office to let him know and he didn’t say or do anything... ugh ! Seems it’s must be too hard to do a simple job. It was the most horrible place I have ever stayed ......

Posted by , from iowa on Jul 1, 2018

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1 out of 5

Very dirty with many stains

Pros: I liked the price.
Cons: The room needs to be cleaned. New towels, bedding, carpet, and a fresh coat of paint would make a world of difference.
Location: The location was nice. It was right off of I-70 which was convenient.
There were stains on the carpet and on the bedding. The bathroom door was very dirty and the top of the headboard had a thick layer of dust. There was no coffee maker or hair dryer in the room. The towels were very thin and old. There was a hair on the bottom sheet of the bed. There was a fixture missing in the bathroom lighting and one light by the bed didn't work. I'm generally not a picky person. If I have a clean place and a roof over my head, I'm happy. However, I will not stay at this hotel again.

Posted by , from Illinois on Nov 5, 2017

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2 out of 5
I stayed at this hotel years ago it was in much better shape then.

Posted by on Apr 25, 2016

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2 out of 5

3 day stay on a 14 day road trip

Half the hotel is currently being renovated. There's obvious wear and tear (missing hair dryer, dents/patches in the door and wall). The staff was extremely friendly. Overall a decent stay and a great price. Located within 20 minutes of St Louis.

Posted by , from Los Angeles, CA on Sep 29, 2013

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1 out of 5

hotel is discusting

Cons: Noisy, dirty, no breakfast
the room was so filthy that looking back i wish i had just left and found something else. I feel guilty for allowing my family to stay there. They dont offer breakfast or a clean room for this rate. A extra $20 can go a long way from here!

Posted by , from Sundance, WY 82729, USA on Aug 14, 2012

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1 out of 5

Stay away!

Cons: Noisy, filthy
I expect the rooms to be dated when traveling on a budget. But I do expect my rooms clean. The room was repulsive! Floors were so dirty I didn't want to remove my shoes. The bathroom door looked like some one bad thrown up on it. The shower was so gross we decided not to use it. There wasnt enough towels anyway. Keep looking for another hotel because this looks like it should rent by the hour!

Posted by , from Jacksonville, FL, USA on Aug 11, 2012

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1 out of 5

ROOM NOT USABLE

I reserved the UPDATED SUITE WITH KING SIZE BED. When I got to room I immediately noticed it was VERY dated..Room had a wall of miniblinds that were damaged in several areas, when closed you could still see outside in the damaged areas. When I sat on the bed --WHICH WAS NOT A KING BED-- the headboard that was propped on the wall fell down. ...When I flushed the toilet the water started shooting out of the tank..I checked the tank and it had a towel rigged in there to keep the fill hose pointing down (which didn't work) I left approx 10 minutes after I checked in....AVOID AT ALL COSTS...Many websites are showing pictures of the hotel---these are NOT pictures of this Days Inn, this hotel is 2 story and the pictures show a 3 story, very nice hotel........

Posted by on Jan 11, 2010

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5 out of 5

Very nice stay. Would certainly stay again.

Very nice stay we were there for 5 days, staff was very helpful and friendly, room was very clean. Easy to get to close to several eating places and gas stations. Almost didn't book here because of negative reviews glad I took a chance, neighborhood was quiet and safe also.

Posted by on Nov 5, 2009

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About the OYO Hotel Lake St Louis

Location 10600 Veterans Memorial Pkwy, Lake St Louis, MO 63367

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly OYO Hotel Lake St Louis. Free self parking is available. Smoking is allowed in designated areas at this Lake St Louis motel.

  • 1 building
  • 64 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

OYO Hotel Lake St Louis offers 64 air-conditioned accommodations with complimentary toiletries. Premium cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Jim and Debs Lakeside Pub - This pub specializes in American cuisine and serves breakfast and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.