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"I booked our hotel through Travelocity the hotel never received our confirmation from Travelocity and it was a sold-out weekend it took me 2 hours to ... " More

By a verified traveler on Mon 30 Jul 2018

Hotel Description

Bridgeton hotel in Airport Township area

Close to airport

With a stay at this Airport Township hotel, you'll be within 2 miles (3 km) of Payne-Gentry Historical House and 6 miles (10 km) of Westport Plaza. Hollywood Casino Amphitheatre and New Jewish Theatre are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate free perks like buffet breakfast and WiFi in public areas.

Free WiFi, comfy beds

In addition to TVs with cable channels, the 78 guestrooms offer free WiFi and washers/dryers. Pillowtop beds, free local calls, and fans are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Parking Up to 7 Days)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed (Parking Up to 7 Days)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Airport Plaza Inn and Conference Center ratings based on 47 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Airport Plaza Inn and Conference Center

Everyone (34) Couples (2) Family (2)
3 out of 5

Posted by , from Columbia mo on Mar 24, 2019

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5 out of 5

Posted by on Mar 5, 2019

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2 out of 5
Customer service was very unprofessional. Room could have been better abd hallways was nasty with dirty towels

Posted by , from Saint louis Mo. on Aug 7, 2018

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5 out of 5

Travelocity was horrible

I booked our hotel through Travelocity the hotel never received our confirmation from Travelocity and it was a sold-out weekend it took me 2 hours to get things straightened out and ended up in a room with a full bed Travelocity did not help us at all 2 hours at the front desk trying to get hold of Travelocity was a nightmare I will never use Travelocity again

Posted by , from Kansas on Jul 30, 2018

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1 out of 5
We went to our room and it was very hot in the room, the air was running, but it was not very cool. We were sweating just sitting in the room. We called the front desk and were told they would send up a maintence person to check on it. We wanted to go out for the evening and after waiting over a half hour for someone to show up, called down again to see how long it would be. They had not reached anyone to come look at it yet, it was already about 9:15 pm. Then we noticed the vent in the bathroom was also not working. Called down to let them know that as well and they were going to move us to a new room, in 5 minutes. After about 10 minutes, we walked down to the front desk and they finally had a new room for us. Moved our stuff to the new room and it was the same, except the bathroom vent worked in this one. The air still was not cooling the room. Looked like they were doing some remodeling of this part of the hotel and the rooms need to be updated. Paint was flaking off the walls on the ceiling and in the bathroom. If they would just fix these things, it would be a nice room. They could add a fridge, which would be nice. We were also told we would have to wait to hear from management to get a discount/credit on the room. The breakfast was good. Disappointed in our stay, however, if they fixed those things, I would stay again. But at this time, I would not recommend it.

Posted by , from Iowa on Jul 15, 2018

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Comment from Hotel Management

Jul 25, 2018 by Sam

We apologize for the inconvenience caused. Thank you for the feedback will address this directly.

3 out of 5

Not what I expected at all

The lobby was nice looking. The whole non smoking wing smelled like smoke, our room smelled terribly like smoke. It's under renovation. It's a mess. Everything is broke. Fitness room, treadmill not working. Breakfast area, juice machine broke. Huge dead cockroach on the floor under table. Seen live roaches in lobby bathroom. All staff look like they hate their job. Their hotel restaurant is closed for renovations but I wouldn't eat there regardless after seeing all the cockroaches. It's definitely not what they portray as .

Posted by , from kansas city missouri on Oct 24, 2017

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Comment from Hotel Management

Nov 21, 2017 by Jessie

We are sorry your unhappy we are remodeling the hotel and hope you are able to come back to see the upgrades. Thank you for your feedback.

1 out of 5

Don't stay here

Pros: Got refund and left.
Cons: Everything in rooms
The rooms in the Airport Plaza Inn and Conference Center in Bridgeton were filthy. One had not been cleaned and had residue from the previous guests all over the room, bathroom was unsanitary, trash on floor. Second room smelled of mold/mildew. Parking garage had trash and smelled like a dump. Staff made no attempt to offer other rooms but they did refund the cost of the rooms.

Posted by , from St. Louis, MO on Sep 11, 2017

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Comment from Hotel Management

Sep 20, 2017 by Jessica

We are in the middle of remodeling our guest rooms and halls. Thank you for your feedback.

2 out of 5

Out dated. Just an old hotel.

The 1st 2 rooms the bed shams had spills of various "stuff" on them. Looks like they never get washed. The 2nd 2 rooms, 1 was good the other had the same problem and a nice live roach in the bathroom. After one night in one room the AC died. So off to another room. The toilet lid was on the vanity. Would run unless you stuck your hand in to seat it. Pool was great. Staff was nice except the older guy he was always having a bad day.

Posted by on Jun 23, 2017

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Comment from Hotel Management

Jun 26, 2017 by Public Relations

We appreciate your business. Thank you for staying with us. We will address these matters immediately.

2 out of 5
Rooms were filthy! Bathroom was disgusting and not clean! Staff was friendly enough. Air conditioning was broken and over 90! Room smelled awful, visible mold throughout bathroom!!! Would never stay here again!

Posted by on Apr 23, 2017

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Comment from Hotel Management

Apr 28, 2017 by GM

We sincerely apologize for the cleanliness issues that you faced during your recent stay with us. Your feedback is very much appreciated - we are in the process of remodeling our hotel - hope to see you again, soon!

5 out of 5

It was convinent, inexpensive and close to airport

My husband said when I ask him... "it was enough". When he searched to tell me something he said "its outdated." But for $55 it fit all his needs. A clean comfortable bed, a shower and a 4 am breakfast. Without a long travel to the airport. It felt risky to book because of the low reviews...but it worked for him and he slept well. I would book again.

Posted by , from R on Apr 16, 2017

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Comment from Hotel Management

Apr 18, 2017 by Public Relations

We are glad you had a comfortable nights' sleep. We appreciate your business and look forward to seeing you again. Thank you for visiting us.

About the Airport Plaza Inn and Conference Center

Location 4530 N Lindbergh Boulevard, Bridgeton, MO 63044

Property Features

Airport Plaza Inn and Conference Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A roundtrip airport shuttle is free (available on request). The business-friendly Airport Plaza Inn and Conference Center also features a vending machine, coffee/tea in a common area, and laundry facilities. This Bridgeton hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Pool or billiards table
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking:

Room Amenities

Airport Plaza Inn and Conference Center offers 78 air-conditioned accommodations with washers/dryers and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Washer and dryer
  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 4 AM to midnight. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 4 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SureStay Plus Hotel Best Western St. Louis Airport Bridgeton
  • Airport Plaza Inn Bridgeton
  • Airport Plaza Bridgeton
  • SureStay Plus Hotel Best Western St. Louis Airport
  • SureStay Plus Best Western St. Louis Airport Bridgeton
  • SureStay Plus Best Western St. Louis Airport
  • Kaiser Hotel Bridgeton
  • Kaiser Bridgeton
  • Airport Plaza Inn Bridgeton
  • Hotel Airport Plaza Inn and Conference Center Bridgeton
  • Bridgeton Airport Plaza Inn and Conference Center Hotel
  • Airport Plaza Inn and Conference Center Bridgeton
  • Airport Plaza Bridgeton
  • Hotel Airport Plaza Inn and Conference Center
  • Airport Plaza Inn Conference Center
  • Airport Plaza Inn
  • Airport Plaza
  • Kaiser Hotel
  • SureStay Plus Hotel by Best Western St. Louis Airport
  • Plaza Conference Center
  • Airport Plaza Inn and Conference Center Hotel
  • Airport Plaza Inn and Conference Center Bridgeton
  • Airport Plaza Inn and Conference Center Hotel Bridgeton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.