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"Huge bed water in shower too cool " More

By a verified traveler on Mon 18 Oct 2021

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Hotel Description

3.5-star hotel perfect for exploring Springfield

Downtown Springfield stay

With a stay at this Downtown Springfield hotel, you'll be steps from Prairie Capitol Convention Center and Lincoln-Herndon Law Offices State Historic Site. Lincoln Home National Historic Site and Old State Capitol are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 20 conference rooms, free WiFi in public areas, and free airport shuttle. Valet parking, a coffee shop, and express check-in are also offered.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$109* Per night/room Jan 31 - Feb 1

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking (Oversized Suite)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Presidential Suite, 1 King Bed, Non Smoking (One-Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking (One-Bedroom Suite)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Wyndham Springfield City Centre ratings based on 27 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wyndham Springfield City Centre

Everyone (16) Couples (4) Family (3)
5 out of 5

Posted by on Aug 21, 2022

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4 out of 5

Posted by on Jun 21, 2022

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4 out of 5
Huge bed water in shower too cool

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 21, 2021 by Guest Services

Thank you for taking a moment to tell us about your stay. I'll pass on your concerns.

5 out of 5

Posted by on Sep 4, 2021

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1 out of 5
From the time i checked in at 4pm. It took 7 hours for my room to be cleaned apparently. Staff was very rude. None of the vending machines worked.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 16, 2021 by Guest Services

We apologize for your wait. Our regular check-in time is at 4 p.m. Sorry for any misunderstanding.

4 out of 5
The view from the upper floors was impressive and our room was comfortable and larger than average

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by Guest Services

Thank you for feedback! We look forward to seeing you again sometime soon!

4 out of 5
We had a suite which was nice but the bathroom sucked. The tp holder was broke and coming off the wall. The heat bulb in the shower was way too hot and you couldn’t turn it off without turning off the bathroom light. We ended up unscrewing the bulb.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by Guest Services

Thank you for letting us know about your stay.

1 out of 5
We had adjoining rooms. The first had hair in the tub and sink when we checked in. The second room had tiny blood splatter in the bathroom, the towels wet disgusting!! I go to dry off and other people’s hair was on the towel!!! My pillow also had a dried crusty spot!! Will NEVER BOOK AGAIN!!

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Guest Services

We're sorry about your experience. Were you able to let us know so we could make things right?

1 out of 5
Absolutely terrible!! Stood in line for over an hour to check in and the line barely moved! They tell you that you can’t check in until 4 and then only have 1 person checking people in! While I was standing in line at least 3 people came down and said their keys weren’t working… I ended up canceling my reservation and went somewhere else. I will not be trying this hotel again and will absolutely not recommend this hotel to anyone!

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 28, 2021 by Guest Services

Thank you for your feedback.

2 out of 5
Property was very worn and super noisy. Finding an electrical outlet to charge a phone was an adventure. I would not stay here again.

Posted by on May 24, 2021

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Comment from Hotel Management

May 24, 2021 by Guest Services

Thank you for giving us your feedback.

About the Wyndham Springfield City Centre

Location 700 E Adams St, Springfield, IL 62701

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Springfield City Centre. For a fee, parking is available. This 3.5-star Springfield hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 30 levels
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Springfield Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Wyndham Springfield City Centre offers 369 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Starbucks - Onsite coffee shop.

The Grille - This family restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Wyndham Springfield City Centre offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 65.00 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 per person (approximately)
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Valet parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 65.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Springfield
  • Hilton Springfield
  • Springfield Hilton
  • Wyndham Springfield City
  • Wyndham Springfield City Centre Hotel
  • Wyndham Springfield City Centre
  • Wyndham Springfield City Centre Hotel
  • Wyndham Springfield City Centre Springfield
  • Wyndham Springfield City Centre Hotel Springfield

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.