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Oasis Hotel & Conv Center, Ascend Hotel Collection

3-star property
2546 North Glenstone Avenue, Springfield, MO 1-855-201-7819
3.9 out of 5
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See all 12 travelocity Reviews

"I loved the hotel and thought it was beautiful. I will note that that I found things in my room that were clearly left by the previous guest (a bank r ... " More

By a verified traveler on Sun 06 Sep 2020

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Hotel Description

3-star hotel near Ozark Empire Fairgrounds & Events Center, connected to the convention center

Close to airport

Within 3 miles (5 km) of this Springfield hotel, you'll find Ozark Empire Fairgrounds & Events Center and Evangel University. Pythian Castle and Dickerson Park Zoo are also within 3 miles (5 km).

Multiple dining options

This hotel features 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the 11 conference rooms, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 173 guestrooms also offer free WiFi and TVs with cable channels. Balconies or patios, room service, and coffee/tea makers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96* Per night/room Feb 20 - Feb 21

Room, 1 King Bed, Non Smoking, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oasis Hotel & Conv Center, Ascend Hotel Collection ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oasis Hotel & Conv Center, Ascend Hotel Collection

Everyone (5) Couples (1) Family (3)
1 out of 5
We got stuck in the elevator, room smelled like smoke, homeless people and security behind the hotel. It was a disaster

Posted by on Aug 18, 2021

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Comment from Hotel Management

Aug 19, 2021 by Guest Services

We are very sorry to see this. We will review as a team and make any possible improvements. We would love another chance to impress you.

4 out of 5
I loved the hotel and thought it was beautiful. I will note that that I found things in my room that were clearly left by the previous guest (a bank receipt, body spray, etc), which just concerns me that the room was not cleaned as properly as it should have been.

Posted by , from Columbia, Mo on Sep 6, 2020

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Comment from Hotel Management

Sep 7, 2020 by Guest Services

Thank you for letting us know. We will research with our housekeeping team. We hope to have another opportunity to impress you!

5 out of 5
Great room, wonderful pool and hot tub, excellent breakfast selections!

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Guest Services

Thanks for the excellent feedback! We hope to welcome you back to the Oasis again.

5 out of 5
This property is so amazing it is modern and comfy! Super cool place!

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Guest Services

Thank you for being our guest!

4 out of 5

Great staff!

Definitely a great value for the price. It well exceeded my expectations!

Posted by on Nov 27, 2016

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2 out of 5

Overbooked and unapologetic.

From Travelocity's confirmation email: Your reservation is confirmed. No need to call to reconfirm. Room 2 Queen Beds, Non Smoking, Pool View Your room will be guaranteed for late arrival. When I attempted to check in at app. 4:45PM, I was told they had no 2 bed rooms. When I questioned what a confirmed reservation guaranteed for late arrival meant, they said they had only received a request for a 2 bed room, but that there were none available. I doubt that Travelocity sent me a confirmation without proper authority, so I can only conclude they overbooked and would not admit their error. They eventually came up with a 2 queen room, but as it was not pool side (a higher rate), I asked for an adjustment to the bill. They said they could not issue a credit as it would only go to Expedia and not make it back to my American Express. So I left with a coupon for a 50 percent discount if I make another reservation within the next year. Why should I return if they can simply choose not to honor a confirmed, guaranteed reservation? The room was alright as long as you don't mind candy bar wrappers behind the night stand. The middle school aged boys running up and down the hall shouting until after midnight were not. (We had this same experience in our one previous stay at this property.) And the hot breakfast was only lukewarm; eggs, sausage, potatoes, and gravy, though no biscuits. I checked back twice over an hour, only to find an empty pan.

Posted by , from Independence, MO on Nov 22, 2016

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Comment from Hotel Management

Nov 25, 2016 by Christie

Mike, I'm so sorry to read about your experience. Though we can not guarantee room types, we do our very best to accommodate, and I'm so sorry we were not able to do this for your stay. We will check with Travelocity on the confirmation email that is sent, as I agree it is misleading that it states the exact room type. We are also sorry that your visit was disrupted by the large group in house. We are sharing your comments with the rest of the team so we may implement improvements. We do thank you for taking the time to share the feedback with us, and hope we have another opportunity to impress you with our normal standards of guest service and accommodations.

5 out of 5

The staff was amazing! Great customer service!

Pros: The clean rooms and customer service
Cons: The bed frames stuck out.. Kept hitting our legs.. My kids kept getting hurt.
Location: The discovery center was great!!!
Nice clean rooms! The customer service was amazing!!!

Posted by , from arkansas on Aug 9, 2016

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3 out of 5

Pleasant, clean hotel

Lots of great things to say about my stay. Good breakfast, very clean rooms and facilities, safe parking... the list goes on. I must mention, the bathrooms do not have ventilation fans. This was a surprise to me. Obtaining an occupancy permit in most counties would require this, even on a residential level. Other than that everything was very nice.

Posted by on May 23, 2016

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4 out of 5

Pleased overall w/minor inconviences

Overall the two days we stayed were enjoyable. The hotel staff was pleasant. The room and hotel were very clean. And we really enjoyed the Fire and Ice Restaurant downstairs. There were only three minor things that could have been improved. Most forgiving was the shower water pressure. Low pressure is midly annoying, but with all the literature lying around about saving water, I'm wondering if it's intentional. Secondly, our room was next to the maintenance/kitchen doors and the area in the hallway near our door had a funky trash like smell both days. It wasn't strong and couldn't be smelled in the room, so it wasn't a big deal. Finally, and the most disappointing part of our stay was an issue with the pool. On our first day there, after lunch, we went out to the pool for a swim. No one else was swimming at this time, so we had the pool to ourselves. I don't know if the filter wasn't working properly or something, but the pool looked off. There was stuff floating around on the surface. So we decided to skip the pool and try the hot tub. It was the same. There was a hair/string ball swirling around in it. It looked like the skimmers on the sides may not have been doing their job well. I considered asking about it, but I didn't want to complain and wasn't that bummed. If we stay in Springfield again we will definitely consider this hotel again.

Posted by , from Joplin, MO on May 10, 2015

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4 out of 5

Nice place to stay but the temperature control was not good.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, great bed
Cons: temperature control was broken
The temperature outside dropped so we turned on the heater. Then the room became extremely hot. We were up and down all night. The thermostat on the heater was not working. My husband told the concierge and she said we were the third ones to complain about that and it would be looked into. The Fire and Ice Restaurant had delicious food and service was good but not great. It took awhile to get our food. The bed was very comfortable and clean and the room was nice. The pool looked inviting but we didn't bring our suits. The kids swimming in it looked to be enjoying it.

Posted by , from Austin, TX, USA on Dec 6, 2011

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About the Oasis Hotel & Conv Center, Ascend Hotel Collection

Location 2546 North Glenstone Avenue, Springfield, MO 65803

Renovations + Closures

Due to COVID-19, this propertyā€™s food and beverage options may be limited.

Property Features

Oasis Hotel & Conv Center, Ascend Hotel Collection offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 21000 square feet (1951 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Oasis Hotel & Conv Center, Ascend Hotel Collection. A roundtrip airport shuttle is free (available on request). Free self parking is available. Smoking is allowed in designated areas at this 3-star Springfield hotel.

  • 1 building
  • 173 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 21000 sq ft of conference space
  • 1951 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Oasis Hotel & Conv Center, Ascend Hotel Collection offers 173 accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Fire and Ice - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bellas Pizzaria - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60Ā°C/140Ā°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oasis Convention
  • Ramada Hotel & Oasis Convention
  • Ramada Oasis
  • Ramada Oasis Convention
  • Ramada Oasis Hotel
  • Ramada Plaza Springfield Hotel & Oasis Convention Center
  • Ramada Plaza Springfield Oasis Convention Center
  • Ramada Hotel Oasis Convention Center
  • Ramada Oasis Convention Center
  • Ramada Oasis Hotel And Convention Center
  • Ramada Oasis Hotel Springfield
  • Oasis Hotel Conv. Center Ascend Hotel Collection
  • Oasis Hotel & Conv Center, Ascend Hotel Collection Hotel
  • Oasis Hotel Conv Center an Ascend Hotel Collection Member
  • Oasis Hotel & Conv Center, Ascend Hotel Collection Springfield

You should know

  • Oasis Hotel & Conv Center, Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.