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"Our room smelled like stale cigarette smoke. " More

By a verified traveler on Mon 04 Sep 2023

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Hotel Description

Hotel near University of Massachusetts Amherst in Hadley

In Hadley

You'll find University of Massachusetts Amherst and Amherst College within 2 miles (3 km) of this hotel. War Memorial and Pratt Museum of Natural History are also within 2 miles (3 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Multilingual staff can provide around-the-clock assistance and free newspapers are on offer.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$122* Per night/room Oct 5 - Oct 6

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Howard Johnson by Wyndham Amherst Hadley ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Howard Johnson by Wyndham Amherst Hadley

Everyone (14) Couples (6) Family (10)
2 out of 5
There were large stains through the room and property- on the carpets, walls, ceilings…fitness center equipment was out of order and the lights went off automatically. For dining- most of the fruit offered at breakfast had already gone bad. Reception checking in was very friendly and informative, bed was comfortable, but the property needs TLC.

Posted by , from Morristown on Sep 19, 2023

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4 out of 5
Our room smelled like stale cigarette smoke.

Posted by on Sep 4, 2023

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4 out of 5

Posted by on May 7, 2023

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4 out of 5

Posted by on Apr 3, 2023

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4 out of 5

Posted by , from LONG BEACH on Apr 2, 2023

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5 out of 5

Posted by on Dec 19, 2022

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5 out of 5

Posted by on Dec 19, 2021

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2 out of 5
Staff was polite. Coffee was pretty good. Mattress was hard, carpets were old and dirty.

Posted by on Oct 18, 2021

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2 out of 5
We have stayed at this property in the past and had a positive experience so we returned. Unfortunately our latest stay was not pleasant. Our room was run down. The door stuck and made noise when forcing it open. The faucet was broken. The carpet badly stained. Dry dryer didn’t work and when things were brought to the staff’s attention they just shrugged. There was no housekeeping service which would have been okay except they instructed guests to place their dirty towels and linens in the hall. We were there three nights and nobody was picking up the stuff in the halls. Toward the end of the secon day there was an obvious smell in the hallways. I know Covid has impacted the job force, etc, but somehow the other hotels we stayed at on this trip were able to keep things clean and sanitary. We will stay elsewhere the next time we visit Umass.

Posted by on Sep 14, 2021

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1 out of 5
Awful!! Elevator was broken for the 3 days we were there. The sink had a very slow drain. The toilet clogged and no one would fix it. Nasty, dirty towels and spilled food on the floor for 2 days in the hallway. Just terrible!

Posted by on Jul 29, 2021

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About the Howard Johnson by Wyndham Amherst Hadley

Location 401 Russell St, Hadley, MA 01035

Property Features

Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 644 square feet (60 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a vending machine are also featured at Howard Johnson by Wyndham Amherst Hadley. Self parking is free. Smoking is allowed in designated areas at this Hadley hotel.

  • 1 building
  • 91 guestrooms or units
  • 3 levels
  • 644 sq ft of conference space
  • 60 sq m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Amherst Station (5.3 km / 3.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham Amherst Hadley offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Hadley hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per night (maximum USD 60 per stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0006161170

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0006161170. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - C0006161170
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night (maximum USD 60 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Amherst
  • Howard Johnson by Wyndham Amherst Hadley Hotel
  • Howard Johnson Amherst Hotel
  • Howard Johnson Amherst Hotel Hadley
  • Howard Johnson Hadley
  • Howard Johnson Amherst Hadley Hotel
  • Hadley Howard Johnson
  • Howard Johnson by Wyndham Amherst Hadley Hadley
  • Howard Johnson by Wyndham Amherst Hadley Hotel Hadley

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.