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"The location of this hotel doesn't look like much. It's tucked into a commercial area. But there were plenty of decent restaurants within just a few m ... " More

By KLo66, from New Jersey, USA on Wed 11 Jul 2012

Hotel Description

Hotel near Eastern States Exposition in West Springfield

In West Springfield

You'll be within 3 miles (5 km) of Eastern States Exposition and 6 miles (10 km) of Holyoke Mall with a stay here. MassMutual Center and MGM Springfield are also within 6 miles (10 km).

Free perks

Free self parking is available and the hotel's front desk is staffed around-the-clock. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A fireplace in the lobby is also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 65 guestrooms also offer free WiFi and cable TV. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$61* Per night/room Apr 13 - Apr 14

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Econo Lodge West Springfield Hwy 5 ratings based on 14 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Econo Lodge West Springfield Hwy 5

Everyone (1) Family (1)
2 out of 5
What I didn't like about this place was the toilet was plugged when my wife and I went to use it! The room was to cramped with furniture! It was way to loud to be able to get any sleep at all with all of the banging of doors from other rooms, people hooting and yelling outside of our room, and vagrants parking outside blasting their car radios so loud you can hear it as if it was in the room with you!!! This place is a negative 100!!!!! I would not recommend this place to any normal human being who wants a good nights rest, unless you like to party all night with a bunch of druggies, and dealers renting the other rooms!!! They are why there are not to many rooms available online at this place, because they are basically living their!

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by Management

We apologize you had an unpleasant stay. If you stayed at our hotel on the weekend we are very busy as we are located near a lot of attractions like MGM, Six Flags, etc. We would have loved to address your concerns on the day of your stay. We are an extended stay hotel, so yes, people do "live" here sometimes for months or even years.

1 out of 5

Disgusting

I checked Sunday afternoon. I had quite a drive and went to bed rather early. I left for around 7:00am Monday morning. When I returned home from my work day around 5:15 I sat down on (freshly made) bed. I notice cigarette burn holes in the comforter in two spots. When I moved covers I also noticed long hair. This made me check sheets and room a bit more detailed. There ended up being multiple hairs with different colors and textures. I went to front desk where the young man at the counter Sam said he would have someone come to change sheets when the girl who handles that came back. He was not apologetic and actually rude. I asked to speak to a manager to which he replied you can call back Thursday and speak to Vinny. He also stated if I left he would not refund my money. It was a horrible experience and I will not be using booking for my next trip this way.

Posted by , from Boston Ma on Aug 20, 2016

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5 out of 5

The staff at this hotel was outstanding!

Pros: Free breakfast, Free Internet
The location of this hotel doesn't look like much. It's tucked into a commercial area. But there were plenty of decent restaurants within just a few miles. The place was clean and tidy and the staff was outstanding!

Posted by , from New Jersey, USA on Jul 11, 2012

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4 out of 5

the room was clean and quiet.

Pros: Free Internet
WAS UNABLE TO GET A RECIEPT OR AARP DISCOUNT.was helpful with directions.

Posted by , from Rome, NY on Jun 27, 2012

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1 out of 5

NO WAY JOSE'!! RUN FAST! Any1 seen the movie VACANCY?

We drove up and noticed everything closed down around this joint!~ 1 car in the small parking lot. The ""Manager"" was fixing his boat in the parking lot... The pics make it look 1/2 way decent. NOT! 3 old, dirty Matresses were leaning against a tree. YUCK! A cat was sitting on the breakfast table in the so called ""Office"". A woman was checking out early bcuz of noise and shady characters in the parking lot doing drugs at night. SCARY! We looked at a room and we could see the BED BUGS jumping.. WE RAN FAST! The manager was nice about not checking in. He said ""I still get my $ hr"" LOLOL If you don't mind getting bed bugs and raped in one stay, This is YOUR place.! Spend the extra $$ bucks and go to the Days inn. LOL

Posted by on Aug 29, 2008

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4 out of 5

A great stop

Hotel staff was excellent. The room was clean and comfortable. Was very pleased with the price.

Posted by on Mar 26, 2008

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2 out of 5

I can't believe we stayed here again

In town on business, and picked this hotel because of location, and because they allowed pets (We found out it was extra $15 on arrival. ). Room was less than clean, and very cold. The heat got room up to temperature, but only after hours of waiting. We had to return 2 weeks later, and because of our dog, we decided to try it again in hopes we simply got a bad room the first time. This room was in worse shape, paper coming off walls, birds in ceiling, and a broken coffee pot. Cleanliness was again, less than what you would expect, not "dirty", but far from "clean". The heater worked a little better, but this time we were smarter and planned our arrival so that we could turn the heat on before going out to dinner and errands, so it had several hours to get up to temperature. I would not recommend this hotel to anyone; there are cheaper motels in the area, and I cannot imagine that they are any worse than this one.

Posted by on Mar 25, 2008

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1 out of 5

will not stay again

dirty, locks not safe, broken vanity in bathroom, bottle top in sink drain, holes in bedspreads, pillow missing, 1 without pillow case. refrigerator-deplorable. would not think about putting food in it. front office staff lying down on couch in lobby when i arrived. tv loud then soft. hear doors slamming all night. will not stay in an econo lodge again.

Posted by on Feb 29, 2008

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4 out of 5

A Nice Surprise

The room was large and clean - the bed was a King size single - you don't find that size bed anymore - the staff helpful and polite, plus a free breakfast with fresh fruit, bagels and muffins and juice. Well worth the $$$...

Posted by on Aug 10, 2007

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3 out of 5

Here we come!

very friendly,clean,and quiet.

Posted by on Jul 24, 2007

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About the Econo Lodge West Springfield Hwy 5

Location 1533 Elm St, West Springfield, MA 01089

Property Features

Free breakfast is served. WiFi is free in public spaces. Econo Lodge West Springfield Hwy 5 also features a fireplace in the lobby and an elevator. Self parking is free. Smoking is allowed in designated areas at this West Springfield hotel.

  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (37.4 km / 23.3 mi)
  • Train station: Springfield Union Station (5.1 km / 3.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Econo Lodge West Springfield Hwy 5 offers 65 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. This West Springfield hotel provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning

Food & Drink

Guests are served free continental breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets are welcome for a fee per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0008303250. Safety features at this property include a fire extinguisher and a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0008303250. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Only service animals are allowed
  • Debit cards not accepted
  • Tax ID - C0008303250

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Hotel West Springfield
  • Econo Lodge West Springfield
  • Econolodge West Springfield
  • Econo Lodge West Springfield Hotel
  • West Springfield Econo Lodge
  • Econo West Springfield Hwy 5
  • Econo Lodge West Springfield
  • Econo Lodge West Springfield Hwy 5 Hotel
  • Econo Lodge West Springfield Hwy 5 West Springfield
  • Econo Lodge West Springfield Hwy 5 Hotel West Springfield
url importing https://www.travelocity.com/Springfield-Hotels-Econo-Lodge-West-Springfield-Hwy-5.h17313-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.