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"Older motel! Kind of sketchy front desk and to get to your room! But was clean in the room " More

By a verified traveler on Sun 16 Jun 2019

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Hotel Description

Hotel perfectly located for exploring Spokane

Heart of Spokane

With a stay at this West Spokane hotel, you'll be within half a mile (1 km) of Indian Canyon Golf Course and 2 miles (3 km) of John A. Finch Arboretum. Northwest Museum of Arts & Culture and Cheney Cowles Museum are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a 24-hour gym and a spa tub. Enjoy the steam room and free perks like continental breakfast and a roundtrip airport shuttle. Self parking, a 24-hour business center, and free WiFi in public areas are also offered.

Free WiFi, microwaves

The 85 guestrooms have flat-screen TVs with cable channels and offer free WiFi and microwaves. Other amenities include free local calls, hair dryers, and ironing boards.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$82* Per night/room Nov 8 - Nov 9

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Airport ratings based on 15 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites Airport

Everyone (12) Couples (2) Family (1)
2 out of 5
on the third try I finally found a room that was ready

Posted by on Sep 26, 2021

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1 out of 5
Id like to say that about the only thing this hotel has going for itself is the staff otherwise the entire place has a very foul oder rhe floors werent well kept the room had dirt on the tops of all the fixtures the although decent sized wirh ita own private balcony that overlooked a dirty lot and a almost haunting looking forested tree line. The power went out durinf our stay for several hrs it was a record breaking 110° in spokane on that day and there werenmo back up systems for the hotel and it only madenthe allready nearly vomit inducing oder of the entire place turn to a stench of possibly death or decay and fexalatter with a strong after essenxe of urine. .05/5 if i had to give it a value and its onlt die to the lady ar the front desk at rhe time of my check in. Oh and they advertise breakfast and suposedly the cook called in both days i stayed so cant even speak on that. Id nwver stay here again ive been in some bad motels but this ome takes the xake and rhey charge as if they are a 4 star hotel

Posted by on Jun 29, 2021

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3 out of 5
Older motel! Kind of sketchy front desk and to get to your room! But was clean in the room

Posted by on Jun 16, 2019

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4 out of 5
After waiting about 5-7 minutes for the front desk, I went in search of the hotel staff to check in.Check in starts at 3:00 pm, we were there at 3:45pm. Luckily I had been to this hotel before and went up to the breakfast room and found a manager involved in a meeting. He proceeded to tell me his front desk person probably went to airport for the shuttle but have forgotten to tell him. He would not have know anyone was there unless I had come up. Not great start. But rooms were clean and beds comfortable, we booked two rooms, One had a bathtub, the other had a nice renovated walk in shower. Air conditioner worked great for how hot and humid outside and we both had a nice refrigerator. When I was in search of a paper plate and fork to eat a dinner I had brought with me, The staff opened the closed breakfast area to get me one. Okay, restored my faith in this staff person. Over all, it is a good hotel, in a good area to get to the hotel, free shuttle to and from airport, free parking, free wifi. Even if the name has changed from my last visit. I would visit again.

Posted by , from Hamden, CT on Aug 2, 2018

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4 out of 5

Hotel on west side of Spokane

Room was comfortable. Motel is still remodeling but found everything satisfactory

Posted by on Jun 14, 2018

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2 out of 5

Disappointed

Took 40 minutes for the front desk person showed up and do my check in, every time I was calling front desk nobody was there. Food is cold and not fresh, rooms where not to clean and they spray freshener to cover other others. Will not recommend it.

Posted by , from washington on Mar 5, 2018

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2 out of 5

A Dump not worthy of the Red Lion brand name

Pros: Nothing
Cons: Everything
Location: In the middle of nowhere with no access to anything
A run down, sleazy lobby, no airport shuttle (which was promised), low life clientele. Stay away if you want a decent hotel.

Posted by on Jul 21, 2017

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2 out of 5

Will never stay here again

Homeless people sneaking in to breakfast room. Gravy was like water. Had to dig around cabinets just to find coffee cups. Feces smeared on public bathroom. Very under staffed. Last time I will stay there.

Posted by , from Spokane, WA on Jul 13, 2017

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4 out of 5

Great price - nice facility

Pros: Great price
Cons: No mini fridge to keep drinks cold
Location: Located on the Sunset Highway. Close to Airport, Airway Heights, Fairchild AFB, and the City Center.
This is no frills but there is free parking, free breakfast, quiet, close to Airport and City Center. Great view of the City lights.

Posted by on Jun 22, 2017

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Comment from Hotel Management

Jun 24, 2017 by front desk

Thank you for the good review. we appreciate your business.

2 out of 5

Unexpected

So for a red lion I had certain expectations that were not met. My daughter and I stayed in a double king bed room. My parents had to rent a second room because my father's wheel chair wouldn't fit through the bathroom door. The handicap rooms are only available with a single bed. I found a hair clip on the floor next to the bed. No big deal maybe it fell out of the Maids hair. Except there were crumbs of something on the floor next to the closet. Vacuuming was less than par in my room. Other than that it was dusted nicely, bedding, and bathroom was clean. My parents had about 10 flies in the window sill. I didn't look at the rest of the room because that was enough for me. There was no hot water the night we checked in and there was no hot water before we checked out. Not okay! We won't be staying there again. For breakfast the front desk clerk was having to run upstairs and prepare the food. They are understaffed and I think that's a huge part of the problem. The beds were comfortable and the soap they offered smelled nice. The breakfast was okay.

Posted by , from Wenatchee on Mar 6, 2017

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Comment from Hotel Management

Mar 11, 2017 by Bree

Thank you for your feedback. I am glad you liked the beds and soap. I am sorry we did not meet your expectations and we are doing renovations to make things easier for people.

About the Quality Inn & Suites Airport

Location 4301 West Sunset Boulevard, Spokane, WA 99224

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites Airport offers its guests a spa tub, a steam room, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. Smoking is allowed in designated areas at this Spokane hotel.

  • 85 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Spokane Intermodal Center (5.2 km / 3.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quality Inn & Suites Airport offers 85 air-conditioned accommodations with hair dryers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Spokane hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a steam room, and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay
  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.00 per day
  • Extended parking fee: USD 20.00 per week
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Spokane House
  • Red Lion Inn Spokane Airport
  • Red Lion Inn Spokane
  • Red Lion Spokane
  • Quality & Suites Spokane
  • Red Lion Spokane Airport
  • Quality Inn & Suites Airport Hotel
  • Quality Inn & Suites Airport Spokane
  • Quality Inn & Suites Airport Hotel Spokane

You should know

  • Quality Inn & Suites Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.