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4.3 out of 5

"Overall review was okay. The architect for the building was outstanding. Parts of tge vuilding over 500 years old. Tge room is very plain, no extra ... " More

By a verified traveler on Sat 22 Oct 2016

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Hotel Description

3-star hotel near Tudor House and Garden

Seaside stay

You'll be steps from Tudor House and Garden and within a 10-minute walk of WestQuay Shopping Centre with a stay at this Southampton City Centre hotel. SeaCity Museum and Ocean Village Marina are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and a snack bar/deli are also offered.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Mercure Southampton Centre Dolphin Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Southampton Centre Dolphin Hotel

Everyone (3)
3 out of 5

Beautiful building!

Pros: Loves the uniqeness of the building, has nice eatung area, sitting and bar area. Has elevators!
Cons: Bathroom. Must brin g US adaptor to plug any of your items in. Single beds had 1 mattress on a metal springy mattrrss holder. Not very comfortable
Overall review was okay. The architect for the building was outstanding. Parts of tge vuilding over 500 years old. Tge room is very plain, no extras. The bathroom should have been updated 200 years ago and in my opinion was inexcusable as to the age of it. Inside building is very unique, staff was very friendly!

Posted by , from Florida on Oct 22, 2016

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5 out of 5

Pre Cruise visit.

Pros: The history behind the hotel the staff and location.
Cons: Just a few more updates to the rooms to freshen them up.
Location: Close to the cruise ship the Tutor house and the sea .
A lovely old historic hotel. It is in need of a face lift even though it is obvious that some updates were made. I missed the fact that there was no AC during the booking process but a fan was provided. Very good location to walk the city and very close to the cruise ships. We had a pleasant stay.

Posted by , from Connectucut on Jul 19, 2016

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5 out of 5

Pleasant surprise, and one not so much, in S'hampt

I chose the Dolphin because it was reasonably priced and near our point of disembarkation. We were pleasantly surprised upon arriving to find it went back to 1495, and we were put in a "cottage" with some original oak beams, though nicely modernized. My wife, a Jane Austen fan, was excited to find that Jane had celebrated her 18th birthday with a dance at the Dolphin, and we had a look at the ballroom (now a meeting room). The less pleasant surprise, not their fault, was the bill for GBP19.90 for our breakfast, when I somehow got the idea that it was included. Couldn't find any mention afterward of the word "included" in the paperwork, so my bad. Pretty good breakfast, BTW; the OJ even tasted fresh-squeezed.

Posted by , from Alexandria, VA on Nov 7, 2015

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About the Mercure Southampton Centre Dolphin Hotel

Location 34-35 High Street, Southampton, England SO14 2HN

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Southampton Centre Dolphin Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 99 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southampton Central Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Southampton Centre Dolphin Hotel offers 99 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Signature - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Oak Bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: GBP 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 5.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin Mercure
  • Hotel Mercure Southampton Centre
  • Hotel Mercure Southampton Centre Dolphin
  • Mercure Dolphin
  • Mercure Southampton Dolphin
  • Mercure Dolphin Hotel Southampton Centre
  • Mercure Southampton Centre
  • Mercure Southampton Centre Dolphin
  • Mercure Southampton Centre Dolphin Hotel
  • Southampton Centre Dolphin Hotel
  • Mercure Southampton Centre Dolphin Hotel Southampton
  • Southampton Dolphin Hotel
  • Mercure Southampton Centre Dolphin Hotel Hotel
  • Mercure Southampton Centre Dolphin Hotel Southampton
  • Mercure Southampton Centre Dolphin Hotel Hotel Southampton

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.