"Hotel has a feel from another, more slowly paced time. Bathroom was recently renovated; rest of the room older, but spacious and comfortable. Breakfa ... " More

By a verified traveler on Sun 27 Nov 2016

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Hotel Description

3-star hotel near SAP Center at San Jose

In San Jose

Within 6 miles (10 km) of this hotel, you'll find SAP Center at San Jose and San Jose Convention Center. San Jose State University and Santa Clara University are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A computer station, luggage storage, and laundry facilities are also on offer.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 89 guestrooms also offer free WiFi and pillowtop beds. Cable TV, refrigerators, and microwaves are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$125 per night

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Arena Hotel ratings based on 101 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arena Hotel

Everyone (15) Couples (2)
3 out of 5
There was no blanket on our bed, just sheets. 3 tiny pillows for a huge king bed. Breakfast was not as advertised

Posted by on Feb 18, 2019

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5 out of 5
Nice hotel and in a fun area of San Jose, the rain sounds nice at night.

Posted by on Feb 4, 2019

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5 out of 5

Posted by on Dec 26, 2018

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5 out of 5
The Staff were very helpful. The bed was too firm for me.:(

Posted by on Dec 23, 2018

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4 out of 5
Great location and quiet and safe. Enjoyed the large room size.

Posted by , from Portland OR on Dec 13, 2018

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4 out of 5

Quirky but delightful

Pros: It has character; not like every other chain hotel
Cons: A pool would be nice!
Location: San Jose: Winchester house. Convenient to San Francisco and bay area. Easy drive to Santa Cruz and Monterey.
Hotel has a feel from another, more slowly paced time. Bathroom was recently renovated; rest of the room older, but spacious and comfortable. Breakfast was ordinary but convenient to have. Free parking and conveniently located.

Posted by , from NY on Nov 27, 2016

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4 out of 5


Pros: location, quiet
Cons: Check in, I waited 20 minutes and finally called to get someone at the front desk. She was really grumpy.
Location: We went to Cavalia located on W. Julian Street.
We were very happy with our stay. The only exception was the grumpy check in gal, the rest of the hotel staff were very nice. The hotel is in a very quiet part of San Jose close to many great restaurants with a Whole Foods and CVS on the same block. This is an older hotel and the rooms are very spacious. The breakfast included bacon, scrambled eggs, cereals, toasts, fruit, and a pretty decent biscuit and gravy.

Posted by , from Fort Bragg, CA on Oct 1, 2016

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5 out of 5

nice hotel, close to everything

Pros: comfortable beds, large room friendly staff
Cons: The hotel is starting to show its age, the ceiling in the breakfast room showed places that had been poorly repaired, more that should be fixed.
Location: The SAP Arena is within walking distance, if your in shape and enjoy walking there are museums close by. There's a very nice Whole Foods next door.
Our stay was nice, the rooms are large and clean. TV, frig and microwave are in each room as well as a jacuzzi tub. We didn't get a chance to use the tub but it's big enough for a party of 2. The staff greeted us warming when we checked in and the process was very quick. They offer a buffet breakfast that is nothing fancy but it does allow you to get your day started on the right foot.

Posted by , from Salinas on Sep 25, 2016

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1 out of 5

Very Rude Guests

Pros: Free breakfast.
I have been staying at this hotel for the past several years and found it to be OK. But on this visit some very rude guests found the designated smoking area right under my 3rd floor room as their party area. I complained to the management and was told they would check into it. Briefly the noised ceased but that didn't last and it was not until 3:30 a.m. before I was able to fall asleep when the rude guests evidently decided to call it a night. Management didn't do anything and if they did they were ignored. I was not offered another room which may have helped and I should have insisted. I won't be going back to that hotel.

Posted by on May 16, 2016

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2 out of 5

Good location

In a nice area. Whole Foods with food service is next door. Boutique shops and cafes. Close to SAP center. Hotel is showing its age. Most staff seemed indifferent to the guests. Breakfast was OK.

Posted by , from Calif on Jan 15, 2016

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Property Features

Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Arena Hotel also features complimentary newspapers in the lobby, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This 3-star San Jose hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (6.7 km / 4.2 mi)
  • Train station: San Jose Diridon Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Arena Hotel offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries. This San Jose hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Jetted tub
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs available
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 3 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Hotel Names

  • Arena Hotel
  • Arena Hotel San Jose
  • Arena San Jose