"Hotel has a feel from another, more slowly paced time. Bathroom was recently renovated; rest of the room older, but spacious and comfortable. Breakfa ... " More

By a verified traveler on Sun 27 Nov 2016

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Hotel Description

At Arena Hotel you'll be 0.9 km (0.6 mi) from SAP Center at San Jose and 1.6 km (1 mi) from Children's Discovery Museum. Highlights at this hotel include free breakfast and free self parking.

You can enjoy free WiFi, cable TV, and coffee/tea makers, featured in all 89 rooms. Refrigerators and microwaves make in-room dining convenient. Pillowtop beds invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and free toiletries. Additionally, ceiling fans, hair dryers, and irons/ironing boards are available.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Other amenities include laundry facilities, free newspapers in the lobby, and luggage storage.

Within a 30-minute walk of this 3-star San Jose hotel, attractions include San Jose Museum of Art and Rosicrucian Egyptian Museum.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Arena Hotel ratings based on 96 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Quirky but delightful

Pros: It has character; not like every other chain hotel
Cons: A pool would be nice!
Location: San Jose: Winchester house. Convenient to San Francisco and bay area. Easy drive to Santa Cruz and Monterey.
Hotel has a feel from another, more slowly paced time. Bathroom was recently renovated; rest of the room older, but spacious and comfortable. Breakfast was ordinary but convenient to have. Free parking and conveniently located.

Posted by , from NY on Nov 27, 2016

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4 out of 5

Pleased

Pros: location, quiet
Cons: Check in, I waited 20 minutes and finally called to get someone at the front desk. She was really grumpy.
Location: We went to Cavalia located on W. Julian Street.
We were very happy with our stay. The only exception was the grumpy check in gal, the rest of the hotel staff were very nice. The hotel is in a very quiet part of San Jose close to many great restaurants with a Whole Foods and CVS on the same block. This is an older hotel and the rooms are very spacious. The breakfast included bacon, scrambled eggs, cereals, toasts, fruit, and a pretty decent biscuit and gravy.

Posted by , from Fort Bragg, CA on Oct 1, 2016

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5 out of 5

nice hotel, close to everything

Pros: comfortable beds, large room friendly staff
Cons: The hotel is starting to show its age, the ceiling in the breakfast room showed places that had been poorly repaired, more that should be fixed.
Location: The SAP Arena is within walking distance, if your in shape and enjoy walking there are museums close by. There's a very nice Whole Foods next door.
Our stay was nice, the rooms are large and clean. TV, frig and microwave are in each room as well as a jacuzzi tub. We didn't get a chance to use the tub but it's big enough for a party of 2. The staff greeted us warming when we checked in and the process was very quick. They offer a buffet breakfast that is nothing fancy but it does allow you to get your day started on the right foot.

Posted by , from Salinas on Sep 25, 2016

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1 out of 5

Very Rude Guests

Pros: Free breakfast.
I have been staying at this hotel for the past several years and found it to be OK. But on this visit some very rude guests found the designated smoking area right under my 3rd floor room as their party area. I complained to the management and was told they would check into it. Briefly the noised ceased but that didn't last and it was not until 3:30 a.m. before I was able to fall asleep when the rude guests evidently decided to call it a night. Management didn't do anything and if they did they were ignored. I was not offered another room which may have helped and I should have insisted. I won't be going back to that hotel.

Posted by on May 16, 2016

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2 out of 5

Good location

In a nice area. Whole Foods with food service is next door. Boutique shops and cafes. Close to SAP center. Hotel is showing its age. Most staff seemed indifferent to the guests. Breakfast was OK.

Posted by , from Calif on Jan 15, 2016

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4 out of 5

Nice

Parking was a concern as I was returning to the hotel at 12:30 PM but was able to find a space towards the rear. Free breakfast was good.

Posted by on Dec 7, 2015

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5 out of 5

Nice Hotel

Pros: Cozyness
Cons: ?????
Location: There on business
Good Very Good Hotel was very clean, and cozy, love the spa

Posted by on Nov 21, 2015

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4 out of 5

Convenience and comfort

Pros: see above
Cons: see above
Location: A short drive to the convention center,but a longer walk than stated. Good Japanese restaurant across the street, Whole Foods next door.
Great location, parking and breakfast inclusive made it very affordable. Small 'fridge and microwave in room, a nice addition. Beds were really comfortable and it was a large, bright room and quiet. The hotel could do with new carpeting throughout, and some paint here and there to freshen things up. The staff were friendly and very helpful. A good hotel experience.

Posted by on Oct 20, 2015

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2 out of 5

Needs Modernization

Pros: Location
Cons: All of the interior including the common areas and room need to be modernized for the rate.. stayed in 3 different rooms
Location: Close to coffee shops, next to Whole Foods.
Too expensive for its condition. The hotel finishes are all worn and need replacement. did not use the whirlpool tub, AC did not work in the large suite.

Posted by , from Los Angeles on Aug 12, 2015

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4 out of 5

Convenient location to downtown San Jose.

Pros: The lobby is very pretty. Our room was modern and clean.
Cons: Needs new carpeting throughout. Our windows were very dirty.
Location: I loved that it was right next door to Whole Foods.
I was pleasantly surprised that this was as nice as we found it to be. Could use some updating, but overall the hotel is nice and the service professional.

Posted by , from North Carolina on Jul 23, 2015

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Property Features

Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Arena Hotel also features complimentary newspapers in the lobby, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This 3-star San Jose hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (6.7 km / 4.2 mi)
  • Train station: San Jose Station (0.6 km / 0.4 mi)
  • Metro station: Diridon Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Arena Hotel offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries. This San Jose hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Jetted tub
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs available
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Hotel Names