Western Inn

2.5 star property
Enjoy the indoor pool at this Council Bluffs hotel

Choose dates to view prices

Photo gallery for Western Inn

Lobby
Indoor pool
Front of property
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Hallway

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪6 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, Charles Schwab Field Omaha
    ‪10 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪19 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

You may also like

About the neighborhood

Council Bluffs

In suburbs.A stay at this hotel places you within half a mile (1 km) of Bowlero Council Bluffs and 3 miles (5 km) of RailsWest Railroad Museum. Methodist Jennie Edmundson Hospital and Caring For Our Communities In Southwest Iowa are also within 3 miles (5 km).

What's nearby

  • Bowlero Council Bluffs - 6 min walk - 0.4 miles
  • Henry Doorly Zoo and Aquarium - 7 min drive - 7.7 miles
  • Creighton University - 10 min drive - 11.3 miles
  • Charles Schwab Field Omaha - 10 min drive - 9.0 miles
  • CHI Health Center Omaha - 10 min drive - 9.0 miles

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Casey's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Western Inn

Enjoy the indoor pool at this Council Bluffs hotel
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

How close is Western Inn to the airport?

Western Inn is 11.5 mi (17-min drive) away from the Eppley Field Airport (OMA) airport, the closest popular airport to the property.

How much does it cost to stay at Western Inn?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at Western Inn on Jan 8, 2026 start from $54.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Western Inn have an airport shuttle?

Airport shuttle services are not available at Western Inn.

How close is Western Inn to the beach?

This hotel is 6.4 mi (14-min drive) from Lake Manawa Beach.

Does Western Inn offer free breakfast?

Yes, Western Inn offers free breakfast.

Is there a casino at Western Inn?

No, there is no casino at this hotel, but Horseshoe Council Bluffs (6-min drive) and Ameristar Casino Hotel at Council Bluffs (8-min drive) are nearby.

What time is check-in at Western Inn?

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM.

Is there free parking at Western Inn?

This hotel offers free self parking.

Does Western Inn have a pool?

Western Inn features an indoor pool.

Does Western Inn have a spa?

There are no spa services available at this hotel.

How close is Western Inn to downtown Council Bluffs?

Western Inn is 2.5 mi away from Council Bluffs.

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 175 out of 1001 reviews
Rating 2 - Terrible. 220 out of 1001 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

mya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they are disrespectful , they cancelled my booking and told me i was the one who did it , then said it was hotels . com who did it, when in reality it was their manager because they double booked ! they canceled the day before my stay and i had no idea about it until i showed up to the hotel. never staying there again
Stayed 2 nights in Sep 2025

2/10 Terrible

rob

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run as far away from this place as possible! Absolutely the most disgusting hotel ive ever seen. Pet hair on the bedding, giant mold spot on the wall by ac that was broken, and taped together. Huge water stain by the ac disgusting brown "stuff" smashed in the carpet. Sink was non functional but had a steady trickle you couldnt shut off. Honestly so much more. The best thing would be to burn this place to the ground and start over the owners should be ashamed of the level of disrepair, mold, stains, and horrible uncleanliness. House keeping also removed my phone charger from the room and i now have to buy another. I would not stay here again if they payed me 10x the amount they charge.
Stayed 2 nights in Sep 2025

8/10 Good

Son

Stayed 2 nights in Sep 2025

2/10 Terrible

Slobodan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
O my goodness
Stayed 1 night in Sep 2025

4/10 Poor

Clayton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is falling apart. Fixtures barely hanging on. Hole in the wall. Window not sealed. Sink counter sloped. Carpet in pieces. Parking lot very cracked and various bits of trash. Small black spots on the AC vents. They seriously need to bring in some maintenence guys. Otherwise, the bed was comfortable, staff was helpful, and they had waffles for free breakfat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025

6/10 Okay

Geoff

Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Really bad.

Super gross. Linens/towels pretty much all stained. Broken down structures. The first room they put us in AC was broken. Bad smell. Messy hallway. The actual housekeeper did a good job given the terrible situation they're working in.
Stayed 1 night in Sep 2025

2/10 Terrible

Guadalupe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room they gave me was so dirty, sheets had blood, no toilet paper the air conditioner did not work and it was 90 some degrees outside, carpet was dirty tv was not working, had him change me rooms, 2nd room was dirt as well ceiling there was a huge whole, like if there was a water coming down from there, they never repaired it, the door was very hard to close so i felt very unsafe, baby crying people yelling, it was my daughter and myself that stayed, was very unhappy I do not recommend this room to no one.
Stayed 1 night in Sep 2025

6/10 Okay

david

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Air conditioning was subpar at best room was clean but in need of repairs
Stayed 1 night in Sep 2025

2/10 Terrible

Margaret

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO WAY!

The pictures were deceiving. It appeared to be a decent hotel. A group of 7, we got 2 rooms. I walked into my room, the heat bursted out the door as soon as I opened it. Rich with the scent of dog urine. It’s pet friendly, but whoever had pets was not. They picked the feces off the floor but left whatever stuck to the carpet. I have never seen anything as disgusting. My mom came in. She ended up getting us about her room. It was even worse with the smell. We opened the windows hoping to air it out. We all rode in silence to get dinner. All in shock. As we came too we realized we are not that desperate to accept those conditions. We got back. I walked into my mom’s room and I was shocked at how disturbingly stained her carpet was. Not an area of the carpet was unstained. I’m not even exaggerating when I say we couldn’t even take our shoes off in there. Back to airing out the rooms it actually seemed worse. It was appalling. My mom’s room actually had blood on the wall and a used bar of soap in the bathroom. I don’t know what kind of operation they are running but hotels.com needs to take this off the site.
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

STEVAN

Liked: Staff & service
Disliked: Property conditions & facilities
gave us an occupied room, had to change/ shower did not work/ live bugs in bathroom/ in need of refurbishing
Stayed 1 night in Sep 2025

6/10 Okay

Heath

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Stayed 1 night in Sep 2025

8/10 Good

terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and quiet there.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Decent
Stayed 5 nights in Sep 2025

2/10 Terrible

Larry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. Vomit on the bed blanket, old food in the fridge opened containers in the shower, dity carpets a/c only had a fan, no cooling. My wife slept with her clothes on for fear of disease
Stayed 1 night in Sep 2025

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had two rooms. One of the entry doors to our room was hard to shut, the door didn’t line up with the door jam so had to slam it shut just to close it. The toilet in one of the rooms was broken on the seat and you had to hold the handle to flush it. The shower did not drain well so you were standing in water to almost the calves with hardly any time being in the shower. There was mold, mildew under the air conditioner. Smelled like cigarette smoke in the lobby although it is a smoke free place.
Stayed 3 nights in Aug 2025

6/10 Okay

Eva

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room has dirty walls, carpet looks dirty. The towels were stained pink. Tv didn't work.
Stayed 1 night in Aug 2025

8/10 Good

Mindy

Stayed 2 nights in Aug 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ok

Very good
Stayed 5 nights in Aug 2025

10/10 Excellent

juan

Traveled with partner
Liked: Amenities
Good all
Stayed 1 night in Aug 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A little run down.
Stayed 1 night in Aug 2025