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4.3 out of 5

"Great stay. Comfortable bed " More

By a verified traveler on Thu 28 Apr 2022

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Hotel Description

3.5-star hotel near Des Moines Marina

Close to airport

Within 3 miles (5 km) of this Des Moines hotel, you'll find Des Moines Marina and Angle Lake Park. ShoWare Center and Kent Station Shopping Center are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Apr 9 - Apr 10

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Four Points By Sheraton Seattle Airport South ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points By Sheraton Seattle Airport South

Everyone (16) Couples (2) Family (5)
1 out of 5
I’m a new traveler. Flight was cancelled and things were already hectic. Staff onsite didn’t inform me to use a key to the elevator as well as the lights to my room. This was incredibly frustrating for me. The staff however was friendly during my visit.

Posted by on Nov 30, 2022

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Comment from Hotel Management

Dec 1, 2022 by Customer Service

Thank you for sharing your feedback, Laura.It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our key card access will be addressed with the appropriate members of our management team so we may improve for the future.We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.

1 out of 5
We stayed at this hotel for 5 days/4 nights and the room was never clean during that time even though we were out of the room during the daytime. Bath towels quality was the worse. We had to ask for toilet paper and a change of towels and the staff seem to be unhappy about that. We will never stay at this hotel again.

Posted by , from Camuy on Jul 19, 2022

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Comment from Hotel Management

Jul 21, 2022 by Customer Service

We appreciate your feedback, MARY. We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit. We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.

5 out of 5
Great stay. Comfortable bed

Posted by on Apr 28, 2022

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Comment from Hotel Management

Apr 29, 2022 by Customer Service

Thank you for the fantastic review, Annette! We're happy your time at Four Points By Sheraton Seattle Airport South was so fantastic! It's wonderful you enjoyed and appreciated our comfortable beds. We hope all of our guests feel relaxed and rested during their time in our hotel. Your praise lets us know we're doing our job! We can't wait to see you again soon for another great experience!

5 out of 5

Posted by on Apr 27, 2022

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5 out of 5

Posted by on Mar 1, 2022

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5 out of 5
Rooms are well appointed and clean. Quiet room on back side of hotel. Restaurant staff were excellent. Great food for both dinner and breakfast. Recommend staying here if you're near Sea-Tac

Posted by , from Pullman on Jan 13, 2022

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Comment from Hotel Management

Jan 14, 2022 by Customer Service

Thanks for the great review, Michael! It's wonderful you enjoyed your stay at Four Points by Sheraton Seattle Airport South so much! We strive for excellence so we're thrilled you appreciated not only our clean rooms and amazing team, but also our delicious food! Your praise lets us know we're doing our job! We can't wait to host you again soon for another perfect experience!

3 out of 5

Posted by on Oct 21, 2021

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4 out of 5
It would help if you didn't have to pay for parking. The price of the room is already high

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 6, 2021 by Customer Service

Thank you for the 4-star rating! We are delighted to see that you had a wonderful time at Four Points By Sheraton Seattle Airport South. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you! Have a beautiful day!

5 out of 5
Clean new facility

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 30, 2021 by Customer Service

Thank you for taking the time to leave this wonderful rating! We hope to see you again soon at Four Points By Sheraton Seattle Airport South so we can share yet another amazing experience! Have a fabulous day!

4 out of 5
Phone very complicated, difficult to get onto internet

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 30, 2021 by Customer Service

Thank you for taking the time to share your 4/5 review with us. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!

About the Four Points By Sheraton Seattle Airport South

Location 22406 Pacific Hwy S, Des Moines, WA 98198

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 01 to September 1:

  • Swimming pool

Property Features

Four Points By Sheraton Seattle Airport South offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 6017 square feet (559 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points By Sheraton Seattle Airport South. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 3.5-star Des Moines hotel is smoke free.

  • 225 guestrooms or units
  • 7 levels
  • 6017 sq ft of conference space
  • 559 sq m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kent Station (7.5 km / 4.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points By Sheraton Seattle Airport South offers 225 accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • IPod dock
  • LCD television
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

The Olympus Grill - This bar specializes in American cuisine and serves breakfast and dinner.

Onsite venue #2 - This lobby lounge serves breakfast, dinner, and light fare. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 8 for children
  • Self parking fee: USD 15 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Seattle Airport South Hotel Des Moines
  • Four Points Sheraton Seattle Airport South Des Moines
  • Four Points Sheraton Seattle Airport South
  • Four Points By Sheraton Seattle Airport South Hotel
  • Four Points By Sheraton Seattle Airport South Des Moines
  • Four Points By Sheraton Seattle Airport South Hotel Des Moines

You should know

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.