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"Close to the highway. There were stains in our sheets. " More

By a verified traveler on Sat 02 Nov 2019

Hotel Description

3-star hotel near University of Scranton

City center stay

Within 2 miles (3 km) of this Scranton hotel, you'll find University of Scranton and Everhart Museum. Lackawanna County Visitors Bureau and Nay Aug Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 135 guestrooms offer premium bedding and coffee/tea makers. Free local calls, free bottled water, and hair dryers are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Apr 20 - Apr 21

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Four Points by Sheraton Scranton ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Scranton

Everyone (7) Business (1) Couples (2) Family (1)
2 out of 5
While the facility was great, clean and well kept... there was a tremendous amount of LOUD screaming and fighting/partying at 4am. Even after suffering it out and after an hour, calling the front desk - nothing was done about it!! Was also disappointed that NO BREAKFAST is available - even though it’s listed on the website. We won’t stay here again.

Posted by on Mar 7, 2021

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3 out of 5
Close to the highway. There were stains in our sheets.

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 15, 2019 by Cassie

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Property did not honor the room type reserved through Travelocity. We reserved a king room, and were given one with a double bed, and told that that was all they could do. Front desk staff were uninterested in doing anything about it. The room was super tiny. Food service staff -- bar, restaurant -- were lovely.

Posted by , from Chevy Chase on Aug 26, 2019

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Comment from Hotel Management

Sep 9, 2019 by Mukib

Dear Guest, Thanks for your feedback. We are disappointed that we were unable to accommodate you with a king bed. We did find an error with our room inventory and third party channel booking. When you arrived, we didn't have any King available at that time. Please accept our sincere apologies for the inconvenience and would like to offer 2 free full breakfast on your next stay with us. I am glad you were impressed by our Restaurant staff. Very Best!

4 out of 5
Property was fine; checkin took an unacceptable 30 mins because Travelocity didn’t send vCard info to hotel . It took 4 calls to Travelocity customers service to resolve. Unacceptable .

Posted by on Jul 4, 2019

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3 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 30, 2019 by Cass

Thank you for staying with us. We appreciate your feedback!

4 out of 5
Worked out. Strong decor. Fantastic mattress. Optimal water pressure.

Posted by , from Minneapolis MN on Jan 20, 2019

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Comment from Hotel Management

Feb 2, 2019 by Cass

Thanks for staying with us. We appreciate your feedback! Sincerely, Cassie Clarkson

5 out of 5

Easy reservation and stay.

Pros: Comfort.
We had a very comfortable room. The staff was cheerful, pleasant, and helpful. We would definitely stay here again.

Posted by , from upstate New York on Aug 4, 2018

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Comment from Hotel Management

Feb 2, 2019 by Cass

Thanks for staying with us. We appreciate your feedback! Sincerely, Cassie Clarkson

4 out of 5

Overall Good Hotel

Pros: price, location, cleanliness
Cons: figure out how to get AT&T service
I stayed there for 2 nights, and was overall very pleased. It's an older hotel and that shows, but the room was a good size and clean, and for the price, that's all that mattered to me. The staff was helpful and polite. The bathroom was very tiny, but the heat light was nice. I didn't use the pool, but it looked okay. Internet service was fine. Service at the in house restaurant was a little slow, but the food was good. There's also a Subway in the mini mart right next door, which is nice for quick, inexpensive meals. It is right next to interstate 81, and while I could hear the trucks, they really didn't bother me. Sirens from emergency vehicles did wake me the first night. The only real issue I had had with the hotel was that AT&T cell phones don't work in the building, only in the lobby. You have to enable wifi calling, which was proving a problem for my phone. Other than that, my stay was completely positive.

Posted by , from west virginia on Dec 22, 2017

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Comment from Hotel Management

Feb 2, 2019 by Cass

Thanks for staying with us. We appreciate your feedback! Sincerely, Cassie Clarkson

5 out of 5

I was surprised

I have stayed at online travel lodges that give high star ratings. I usually shoot for 5 star to end up with a 3-4 star. This one was far better that a 4 star. Very nice staff. The lounge and restaurant was above most. Good food. My room was very clean. Would stay here again should I be in the area.

Posted by on Jun 11, 2017

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Comment from Hotel Management

Feb 2, 2019 by Cass

Thanks for staying with us. We appreciate your feedback! Sincerely, Cassie Clarkson

3 out of 5
the bathrooms are very tiny, room was clean, staff at bar was friendly we did not eat at the hotel, but menu look appealing

Posted by , from PA on May 8, 2017

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Comment from Hotel Management

Feb 2, 2019 by Cass

Thanks for staying with us. We appreciate your feedback! Sincerely, Cassie Clarkson

About the Four Points by Sheraton Scranton

Location 300 Meadow Ave, Scranton, PA 18505

Property Features

Four Points by Sheraton Scranton offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Four Points by Sheraton Scranton also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Scranton hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Barre, PA (AVP-Scranton Intl. Airport (AVP) (11.7 km / 7.3 mi)
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Scranton offers 135 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Electric Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.00 and USD 12.00 per person (approximately)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 5 per night
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Hotel
  • Clarion Hotel Scranton
  • Clarion Scranton
  • Four Points Sheraton Scranton Hotel
  • Four Points Sheraton Scranton
  • Four Points by Sheraton Scranton Hotel
  • Four Points by Sheraton Scranton Scranton
  • Four Points by Sheraton Scranton Hotel Scranton

You should know

  • Pool access available from 7 AM to 11 PM.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.