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Best Western Plus Wilkes Barre-Scranton Airport Hotel

2.5-star property
30 Concorde Drive, Avoca, PA 1-855-201-7819
4.6 out of 5
Wonderful!
See all 28 travelocity Reviews

"It was a great hotel. Only thing is I wish breakfast lasted a little later then 9:30am. " More

By a verified traveler on Mon 16 May 2022

Points Of Interest

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Hotel Description

Enjoy the free parking at this Avoca hotel

In Avoca

Within 3 miles (5 km) of this Avoca hotel, you'll find Lackawanna River and Montage Mountain Wildflower Sanctuary. Susquehanna River and PNC Field are also within 6 miles (10 km).

Business services

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-out are also offered.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$115* Per night/room Aug 21 - Aug 22

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Plus Wilkes Barre-Scranton Airport Hotel ratings based on 28 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Wilkes Barre-Scranton Airport Hotel

Everyone (14) Couples (3) Family (14)
5 out of 5
It was a great hotel. Only thing is I wish breakfast lasted a little later then 9:30am.

Posted by on May 16, 2022

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Comment from Hotel Management

May 18, 2022 by Guest Services

Thank you for your feedback!

5 out of 5

Posted by , from Oceanside on Apr 17, 2022

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5 out of 5
Very good place

Posted by on Mar 29, 2022

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Comment from Hotel Management

Mar 30, 2022 by Guest Services

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 570-654-3300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4 out of 5
Further from the University than thought.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 29, 2021 by Guest Services

We are glad you enjoyed your stay!

5 out of 5

Posted by on Aug 10, 2021

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5 out of 5

Posted by on Aug 8, 2021

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5 out of 5
The remodel came out excellent. Beautiful, sparkling clean roooms.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 15, 2021 by Guest Services

Thank you! We are happy to hear you enjoyed your stay with us. We hope to see you again the next time your traveling in the area.

4 out of 5

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 15, 2021 by Guest Services

Thank you for your review!

3 out of 5
Check in was slow and breakfast is pathetic - other hotels are already doing hot food but social distancing. This one is still doing grap n go with just water and a granola bar

Posted by on Apr 23, 2021

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Comment from Hotel Management

Apr 23, 2021 by Guest Services

Thank you for taking the time to leave this feedback from your recent stay. On behalf of the property, I want to apologize for your breakfast experience. Keeping our guests safe is our highest priority and we hope to be able to bring back the full breakfast option very soon. We will discuss your check in experience with our front desk staff, to ensure this does not happen again. Please reach out to the property directly to discuss any other concerns.

5 out of 5
Knowledgeable staff and very clean. Highly recommended

Posted by on Jan 29, 2021

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Comment from Hotel Management

Jan 30, 2021 by Christopher, Guest Services

Thank you for taking the time to provide this valuable feedback from your recent stay. We are pleased to find that your stay exceeded your expectations and appreciate the recognition shown to our staff, both front-of- and back-of-house. With things feeling colder and impersonal due to the interpersonal precautions we all need to take with COVID-19, the human element is all the more important. If we can be of assistance in the future, or if you would like to provide any further feedback, please do not hesitate to reach out to us directly. Stay safe and we look forward to having you again.

About the Best Western Plus Wilkes Barre-Scranton Airport Hotel

Location 30 Concorde Drive, Avoca, PA 18641

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 07 to May 28:

  • Swimming pool

Property Features

Best Western Plus Wilkes Barre-Scranton Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (77 square meters). A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Wilkes Barre-Scranton Airport Hotel. Limited free parking is available on a first-come, first-served basis. This Avoca hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 5 levels
  • 850 sq ft of conference space
  • 77 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Wilkes Barre-Scranton Airport Hotel offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Televisions come with premium satellite channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Wilkes-Barre/Scranton Airport Avoca
  • Holiday Inn Express Wilkes-Barre/Scranton Airport Hotel Avoca
  • Holiday Express Wilkes-Barre/Scranton Airport Avoca
  • Airport Hotel Avoca
  • Plus Wilkes Barre Scranton
  • Best Western Plus Wilkes Barre-Scranton Airport Hotel Hotel
  • Best Western Plus Wilkes Barre-Scranton Airport Hotel Avoca

You should know

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.