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4.6 out of 5

"Good from previous guest was on the floor. Other than that it was a nice stay " More

By a verified traveler on Thu 06 Feb 2020

Hotel Description

Enjoy the free airport shuttle at this Avoca hotel

In Avoca

Within 6 miles (10 km) of this hotel, you'll find PNC Field and Montage Mountain Wildflower Sanctuary. Montage Mountain Ski Resort and University of Scranton are within 9 miles (15 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Satellite TV, refrigerators

The individually decorated guestrooms offer free local calls and hair dryers. Other amenities include refrigerators, microwaves, and TVs with satellite channels.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room Feb 26 - Feb 27

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Wilkes Barre-Scranton Airport Hotel ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Wilkes Barre-Scranton Airport Hotel

Everyone (7) Couples (1) Family (8)
4 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 15, 2020 by Front Desk

Thank you for choosing to stay with us. Please let us know how we can improve to earn a higher score. We greatly appreciate the score of 4 but we would like to exceed our guest's expectations at our new Best Western Plus Wilkes Barre-Scranton Airport Hotel

4 out of 5
Good from previous guest was on the floor. Other than that it was a nice stay

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by Front Desk

Thank you for staying with us. We have already addressed your concern with our housekeeping staff about thoroughly cleaning and inspecting our hotel and guest rooms.

5 out of 5
The receptionist was very helpful and friendly when I arrived at the hotel

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 12, 2020 by Front Desk

Yes, front desk representatives along with rest of our staff are awesome. We are glad you had a great experience. Please stay with us again.

5 out of 5

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Front Desk

Good morning, we thank you for staying at our new Best Western Plus at the airport. We hope to see you again. And thank you for the perfect score.

5 out of 5
really nice clean facility, helpful staff, good breakfast, great shuttle service to and from the airport; no complaints!

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 25, 2019 by Front Desk

Merry Christmas! Thank you for choosing to stay with us and giving a perfect FIVE. We hope to see you in the future. We are glad that you enjoyed our hot breakfast buffet, hopefully you had to make a waffle. Happy Holidays!

5 out of 5
Enjoyed our stay Conveniently located by airport Staff very friendly and helpful

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Front Desk

Thank you staying with us and giving us a perfect score. We hope to see you in the future. Happy Holidays!

5 out of 5

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 24, 2019 by Hotel Guest Services

Thank for giving us a perfect score. Hope to you see you in the future. Happy Thanksgiving!!

4 out of 5
It was new and very clean, easy to find and desk person was very friendly and helpful. Will stay again.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 27, 2019 by Manger

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our valued guests on how we are doing. Once again thank for choosing to stay with us. Sincerely, Rak – Hotel General Manager

4 out of 5
Location was quiet. Nice parking. I wish there was a paper to read in the morning. Something most hotels have that we visit

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 24, 2019 by Your Front Desk

Thank you for choosing to stay with us at our Best Western Plus @ Wilkes Barre-Scranton Airport Hotel during your visit to the NEPA, Northeastern Pennsylvania. Please stay with us on your next trip and enjoy the winter. We did have US Today previously for our guest but we had to discard most of them. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Front Desk Best Western Plus Wilkes Barre-Scranton Airport Hotel

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by Front Desk

Thank you for giving a perfect 5 and choosing to stay with us.

About the Best Western Plus Wilkes Barre-Scranton Airport Hotel

Location 30 Concorde Drive, Avoca, PA 18641

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 07 September to 28 May:

  • Swimming pool

Property Features

Best Western Plus Wilkes Barre-Scranton Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 850 square feet (77 square meters). A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Wilkes Barre-Scranton Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This Avoca hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 5 levels
  • 850 sq ft of conference space
  • 77 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Wilkes-Barre, PA (AVP-Scranton Intl.) (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Wilkes Barre-Scranton Airport Hotel offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Televisions come with premium satellite channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Tipsy Turtle Eatery - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50.00 per week
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Wilkes-Barre/Scranton Airport Avoca
  • Holiday Inn Express Wilkes-Barre/Scranton Airport Hotel Avoca
  • Holiday Express Wilkes-Barre/Scranton Airport Avoca
  • Airport Hotel Avoca
  • Plus Wilkes Barre Scranton
  • Best Western Plus Wilkes Barre-Scranton Airport Hotel Hotel
  • Best Western Plus Wilkes Barre-Scranton Airport Hotel Avoca

You should know

  • Best Western Plus Wilkes Barre-Scranton Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.