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"If your not looking for fancy, but affordability without sacrificing all comforts, then this is the best option. Pleasant, cordial staff and a clean a ... " More

By a verified traveler on Sat 20 Aug 2016

Hotel Description

3-star ski motel near Congress Park

In entertainment district

You'll find Saratoga Casino and Raceway and Saratoga Performing Arts Center within 2 miles (3 km) of this motel. Saratoga Race Course is 1.4 mi (2.2 km) away.

Property Amenities

Free WiFi in public areas is available at this motel. Take advantage of the free self parking.

Free WiFi, satellite TV

In addition to free WiFi, the 50 guestrooms offer satellite TV and free toiletries.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite

Bed Count 3 Full Beds Maximum Occupancy 8 Max

South Broadway Inn and Spa ratings based on 11 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for South Broadway Inn and Spa

Everyone (10) Family (1)
1 out of 5
Spider webs in doorway when when in near the bottom looks like the phone was never clean the dirt and debris that must have blew in during the winter and one face cloth yellow towels look from sitting here from all winter and the shower was moldy look like funny white stains all over bed coverings didn't really didn't sleep at all that night felt so uncomfortable had a we had a couple of blankets and we put down so I felt like we were sleeping on something clean which was I mean it was that bad I don't know how to say it in the way the guy next door is his his towel rack broke off the wall and everybody else is staying in the same thing the place is filthy I don't know whenever I recommend this place to anybody ever again in my life was definitely not what the price they charge alright thanks

Posted by on Jun 20, 2019

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1 out of 5
does not look like picture, no legs on one bed, deadlock did not work and for $189 it was a one star hotel

Posted by on Jun 20, 2019

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3 out of 5

Posted by on May 27, 2019

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1 out of 5
It is permanently CLOSED !! Why did they fail to tell Travelocity?

Posted by on May 20, 2019

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Comment from Hotel Management

Jun 20, 2019 by Kelsey

We are not permanently, the crystal spa which is located on the property has been permanently closed. However, the hotel itself remains open through the end of October.

1 out of 5
When I arrived at 2pm I saw two women house keepers chatting with one another for approx 30 min in front of a room then making cell phone calls. When i asked them if I was able to check in yet they told me, "not until 4pm, we had a full house lastnight and there's only 4 of us". So I left and went into town to get something to eat. When i returned at 3pm they were already renting rooms out to people who had just arrived to the motel with no reservation. Upon arrival to my room I found a womans sport bra in the desk and a half eaten bag of chips in the dresser. The room was filthy even though the staff had from 11am till 3 pm to clean them. Upon returning to the motel room from a concert, at approx. 11 pm I found the floor of my room soaking wet, as water seeped in from the outside wall. This is also where the heating and a/c unit was so we could not use that for fear of starting an electric fire. When I went to the office to speak to someone, I found it was not staffed at all, and upon calling the number provided on the door, found that no one answers this call, nor did they return my call after leaving 3 messages. After returning to my room and getting a few hrs of the worst sleep in my life, I left the room to drive the 3 hrs home, well before checkout time. I am 36 years old have done plenty of traveling in my life. This is easily the worst experience I have ever had with staying in a hotel/motel. I wouldn't stay here again if someone paid me to.

Posted by , from Upstate NY on Jul 28, 2018

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1 out of 5

Disappointing Hotel

Location: Relaxing location ,main town coffee shops , restaurants , clubs , sports bars , Horse stuff , museums , antique shops , movie theater .
Hotel set up in a " U " shape with the customer lobby in the center , sign posted on the lobby door " Lobby open 9 am to 10 pm " , however the lobby was kept locked an no one to be found , tried calling hotel phone number posted for lobby recorder comes on to leave a message , no one called me back , made 3 calls no answer , sign also posted to " Check out lock the room and leave the key in the room ", Another sign posted " In emergency call 911 " . There is a Spa of some sort at the entrance to the parking lot ( the owner owns Hotel & Spa ) i went in there and the young woman ( very nice ) was able to get in touch with the owner so I could check in at arrival . The Room needs to be renovated , Floor is not level warped , shower caulking mold , doors need painting = dirty and black scuff marks , brown hairs found on sheets on one of the beds ( room had 3 beds ) A/C units vents very dusty , ash tray on outside top of a/c unit . I wanted a receipt , i left a letter with the woman in the Spa to pass on to the owner i never got one .Two other customers were also complaining .

Posted by , from New York City on Oct 7, 2016

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3 out of 5

Greatest price in the immediate area of racetrack.

If your not looking for fancy, but affordability without sacrificing all comforts, then this is the best option. Pleasant, cordial staff and a clean air condition room. Bring your own toiletries including hair dryer. Overall, we would stay here again next year!

Posted by , from boston,ma on Aug 20, 2016

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2 out of 5

Run by Amateurs?

Pros: The bath tub. The bed was comfortable.
Cons: Almost everything.
Location: Good location, just outside the center of town.
Two stars is probably overly generous. But there were signs they were trying to improve. Our room was dark, with very sparse amenities. One wall was brick (OK) but the other walls had cheap dark wood paneling. There was no phone or clock. There were no glasses in the bathroom. (Plastic would have been OK, but there were none.) There were signs that the bathroom had not been adequately cleaned. The grounds were not adequately maintained. I felt sorry for the desk clerk, as she valiantly tried to check people in while at the same time trying to handle multiple complaints. She seemed to be the only employee present at the time.

Posted by , from Connecticut on Aug 20, 2016

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2 out of 5

Description not accurate.

Cons: The description of the hotel.
This hotel advertised the Grand suite as having four bedrooms when in reality it was four beds in one room. Very poor business!

Posted by on Aug 16, 2016

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2 out of 5

Stay away

Pros: Mattresses and linens
Cons: Put someone in the lobby during posted hours
Location: Great little town
The lobby was supposed to be open from 9am to 10pm. I got there at about 9:30pm, lobby was closed so I called the posted number and someone came around after a couple minutes. The next morning several of us were milling around the lobby at 9:30am trying to check out, nobody there. I had to go so I put the keys in the room and took off. Of course, my son left his watch in the room so I called the number again, and again, and again. No answer. I spoke to the nice ladies in the spa and they were able to get in touch with someone, said they would be there in 15 minutes. I left and picked the watch up the next day. Mattresses, box springs and linens were new and clean, but the room smelled bad and was pretty outdated. I'd save yourself the hassle and go somewhere else.

Posted by on Aug 11, 2016

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About the South Broadway Inn and Spa

Location 120 S Broadway, Saratoga Springs, NY 12866

Property Features

WiFi is free in public spaces. Self parking is free. This 3-star Saratoga Springs motel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • 3 buildings
  • Front desk (limited hours)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Albany, NY (ALB-Albany Intl.) (42.3 km / 26.3 mi)
  • Train station: Saratoga Springs Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

South Broadway Inn and Spa offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Televisions come with premium satellite channels. This Saratoga Springs motel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Renovation of all guestrooms was completed in January 2016.

  • Satellite channels
  • Premium channels
  • Rollaway beds (surcharge)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time ends at 9:00 PM
  • Check-in time starts at 4 PM

Special check-in instructions:

The front desk is open daily from 2:30 PM - 9:30 PM.
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 2:30 PM - 9:30 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 40 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Union Motel
  • Grand Union Motel Saratoga Springs
  • Grand Union Saratoga Springs
  • Union Motel
  • Grand Union Hotel Saratoga Springs
  • South Broadway Inn Saratoga Springs
  • South Broadway Saratoga Springs
  • South Broadway Inn at Saratoga Springs
  • South Broadway Inn
  • South Broadway Inn Spa
  • Broadway Spa Saratoga Springs
  • South Broadway Inn and Spa Motel
  • South Broadway Inn and Spa Saratoga Springs
  • South Broadway Inn and Spa Motel Saratoga Springs
url importing https://www.travelocity.com/Saratoga-Springs-Hotels-South-Broadway-Inn-and-Spa.h1664657-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.