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5.0 out of 5

"The personal service specially the butler Did an outstanding job " More

By a verified traveler on Fri 13 May 2022

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Hotel Description

5-star luxury hotel in Zona Colonial

Zona Colonial stay

A stay at this Zona Colonial hotel places you steps from Puerta de la Misericordia and within a 5-minute walk of Malecon. Calle El Conde and The Count's Gate are also within half a mile (1 km).

Award-winning

This hotel doesn't skimp on freebies - guests receive free cooked-to-order breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the laundry service and airport shuttle. There's an outdoor pool on site, and a 24-hour front desk and a terrace are also provided.

Executive 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$242* Per night/room Dec 8 - Dec 9

Luxury House, Concierge Service, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Exclusive House, 3 Bedrooms, Courtyard View, Poolside

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Casas del XVI ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casas del XVI

Couples (1) Family (1)
5 out of 5
The personal service specially the butler Did an outstanding job

Posted by on May 13, 2022

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Comment from Hotel Management

May 13, 2022 by Casas del XVI

Muchas gracias por su valoración, para nosotros es un honor asistirle siempre y que nuestros colaboradores hicieran de su estancia una experiencia inigualable, esperamos volver a verle pronto en nuestra casa que siempre será su casa, un honor siempre.

5 out of 5
Staff is very help and the room is extremely comfortable

Posted by on Feb 24, 2022

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Comment from Hotel Management

Apr 21, 2022 by Thank you Mr. William from Casas del XVI

Thank you very much for your stay at Casas del XVI, for us it is an honor to always help you.

Property Features

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at the luxury Casas del XVI. The hotel can provide concierge services and wedding services. Free self parking is available. Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

  • 1 floor
  • 20 guestrooms or units
  • 6 buildings
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Casas del XVI offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and iPod docking stations. Accommodations offer separate dining areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Guests can make use of the shared/communal kitchen. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private pool
  • Communal kitchen access
  • 2 bathrooms
  • Dining room
  • Sitting area
  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Egyptian cotton linens
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast daily from 4:00 AM to noon. The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Casas del XVI offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 30 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Valet parking fee: USD 25.00 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casas XVI
  • Casas XVI Hotel
  • Casas XVI Hotel Santo Domingo
  • Casas XVI Santo Domingo
  • Casas XVI Resort Santo Domingo
  • Casas XVI Resort
  • Casas del XVI Hotel
  • Casas del XVI Santo Domingo
  • Casas del XVI Hotel Santo Domingo

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Casas del XVI is listed in the 2015 Condé Nast Traveler Hot List.

The property is a member of the Small Luxury Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.