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Mr Express

3.0 star property
3-star hotel near Costanera Center

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Photo gallery for Mr Express

Free daily buffet breakfast
Reception
Standard Twin Room | Minibar, in-room safe, free WiFi, wheelchair access
Lobby sitting area
The entrance to the Mr. Express Hotel with a large sign above the doors, a glass entrance, and the number 40 on the building facade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Vecinal 40, El Golf, Santiago, Region Metropolitana, 7550226
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Costanera Center
    ‪9 min walk‬
  • Place, Gran Torre Santiago
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

A modern hotel room with a bed, bedside lamps, a desk, a chair, a TV, and a window with a view of trees.

Standard Double Room

8.6 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi, wheelchair access

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

A modern hotel room with a bed, bedside lamps, a desk, a chair, a TV, and a window with a view of trees.

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, wheelchair access

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Single Room

A hotel room with a bed, a bedside table with a lamp, a television on a cabinet, and a door leading to a bathroom.

Junior Single Room

  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A bedroom with a bed, a desk, a chair, a window, and a TV.

Standard Double Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a bed, desk, chair, and a window with a view.

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Single Room

A hotel room with a bed, bedside table, lamp, air conditioning unit, and a television on a cabinet.

Junior Single Room

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Santiago

Heart of Santiago.At this Las Condes hotel, you'll be within a 5-minute walk of Apoquindo and Tobalaba Urban Market. Costanera Center and Peru Plaza are also within half a mile (1 km).

What's nearby

  • Apoquindo - 1 min walk - 0.0 miles
  • Tobalaba Urban Market - 1 min walk - 0.1 miles
  • Costanera Center - 9 min walk - 0.5 miles
  • Gran Torre Santiago - 10 min walk - 0.6 miles
  • Santiago Metropolitan Park - 19 min walk - 1.0 mile

Getting around

  • Tobalaba Station - 4 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 31 min drive

Restaurants

  • ‪Diablo - ‬2 min walk
  • ‪Fuente Chilena - ‬4 min walk
  • ‪Chi Fan - ‬4 min walk
  • ‪The Elephant Coffee - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk

About this property

Mr Express

3-star hotel near Costanera Center
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Mr Express also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

  • 53 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Mr Express offers 53 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neruda Express
Hotel Neruda Express Santiago
Neruda Express
Neruda Express Hotel
Neruda Express Santiago

Frequently asked questions

How close is Mr Express to the airport?

Mr Express is 17.6 mi (31-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Mr Express?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Mr Express on Jul 28, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mr Express have an airport shuttle?

Airport shuttle services are not available at Mr Express.

Does Mr Express offer free breakfast?

Mr Express offers free buffet breakfast on weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Mr Express?

No, there is no casino at this hotel.

What time is check-in at Mr Express?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mr Express?

This hotel offers free self parking.

Does Mr Express have a pool?

Mr Express does not have a pool.

Does Mr Express have a spa?

There are no spa services available at this hotel.

How close is Mr Express to downtown Santiago?

Mr Express is 4.6 mi away from Santiago.

Mr Express Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 289 reviews
Rating 8 - Good. 87 out of 289 reviews
Rating 6 - Okay. 28 out of 289 reviews
Rating 4 - Poor. 10 out of 289 reviews
Rating 2 - Terrible. 8 out of 289 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, air conditioning and locations!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Nice experience at Mr Express. Great price and had a nice room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay - nice place
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good alternative for the price in the area
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Morning breakfast was good- helped us feel good until lunchtime The bed and sheets were comfortable Stayed here before we went on a cruise
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

suazo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, very clean room
Stayed 1 night in May 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 6 nights in Apr 2025
Verified

8/10 Good

EDDY

Liked: Staff & service
Need a renovation.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Julián

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the facilities are too old the breajfast taste was not good
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

This hotel is close to shops, restaurants. It is parallel to Isidora Goyenechea street, near the theater, and parks. The staff is welcoming and very polite. Breakfast included with all sorts of favorites such as breads, pastries, deli, yogurt, cereal, coffee, natural juice, scrambled eggs, bacon and sausage. It is actually near the GOLF metro station and that takes you to many places including the art museums near Bellas Artes station. Chile is an amazing country and this hotel is well-located in Las Condes so I highly recommend it and will be back to the same place.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

German

Disliked: Cleanliness
Overall appearance of the hotel was good. The room itself is in need of repairs and upgrades like Furniture, TV and fixtures but the worst part was the bathroom where we found moldy grout around the shower and walls, cracked tiles and vanity cabinets are old and simply useless. We noticed the closet was in need of an ironing board and an iron which we really need at the time of our stay. For the area we were looking forward to a better and cleaner room and we were disappointed.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

RAVENA LOBATO

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe muito solícita , quartos limpos, enxoval muito bom. Localização excelente e ótimo custo-benefício. Recomendo!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Marcia Rose P

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe muito simpática e atenciosa. Ótimo café da manhã. Quarto e banheiro espaçosos e sempre limpos. Localização excelente e segura.
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

ana paula

Liked: Cleanliness, staff & service
Café da manhã básico, mas bem gostoso. Localização excelente, a uma quadra do MUT, que por sinal é sensacional qto. a gastronomia. Quarto reformado, mas o ar condicionado é de parede, antigo, faz um barulho enorme, nos acordava varias vezes durante a noite; se não fosse por isso, a avaliação seria bem melhor.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Sol Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta suuuuuper bien ubicado , su personal muy atento siempre , el restaurante bueno pero muy básico , las habitaciones cómodas y medianas de tamaño , amebidades muy básicas pero suficiente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Localização perfeita. Próximo ao metrô, mercados, Costanera Center e restaurantes. Equipe simpática e ótima limpeza dos quartos. Bom café da manhã.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel perfeito pelo custo benefício. Boa acomodação, limpeza excelente, café da manhã bom e a localização maravilhosa tendo o metrô a poucos passos e podendo fazer muita coisa a pé. Bons restaurantes, comércio e shopping nas imediações. Funcionários educados e prestativos. Voltarei com certeza.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo bom, porém alguns problemas não permitem que seja excelente, por exemplo, quarto de frente para a rua, barulhento. Pedi troca e nem resposta deram. Ducha horrível!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Vinicius Wendey

Liked: Cleanliness, staff & service, property conditions & facilities
A estadia em geral foi excelente. A localização do hotel é perfeita, com centenas de bares, restaurantes e cafés ao redor, além de estações de metrô muito próximas. Também fica a poucos metros do Sky Costanera e do Mercado Urbano Tobalaba, o que facilita muito para passeios. O quarto era amplo, confortável e com limpeza impecável. A equipe de funcionários foi extremamente gentil e educada durante toda a estadia, sempre muito solícita e disposta a ajudar. O café da manhã não é muito diverso, mas é compatível com o valor cobrado na tarifa, atendendo bem às necessidades. Na minha próxima viagem a Santiago, com certeza ficarei lá novamente.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima estadia em Santiago. Gostei de tudo.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
Me hospedei por 5 noites neste hotel, e está super bem localizado, ao redor tem restaurantes, farmácias, lanchonetes, conveniência e está a 5 min andando do MUT e uns 8 do Costanera Center…além de estar na rota das agências de turismo. Um único ponto a melhorar, seria uma cortina black out que cobrisse melhor as janelas pois ainda assim entra muita claridade, e deixo uma sugestão para o hotel fornecer toalhas para o passeio de Thermas de colina. Café da manhã simples, mas com o essencial e quando se tem passeio muito cedo, avisando com antecedência eles dão uma marmitinha pra viagem, achei isso sensacional. Me hospedaria novamente com certeza.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Márcio

Liked: Cleanliness, staff & service, amenities
Quartos limpos, atendentes simpaticos e atenciosos. Otima localização.
Stayed 3 nights in Feb 2026

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