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Hotel Laguna Encantada

2.5 star property
Enjoy the outdoor pool at this Santa Elena hotel

Choose dates to view prices

Photo gallery for Hotel Laguna Encantada

Outdoor pool
Standard Room | Bathroom shower
Lake view
Standard Room | Blackout drapes, free WiFi, bed sheets
Dining

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. México SN, Esquina con Oaxaca, Santa Elena, QROO, 77900
  • Place, Laguna Milagros
    ‪8 min drive‬
  • Place, Lake Bacalar
    ‪15 min drive‬
  • Place, Payo Obispo Zoo
    ‪15 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Suite

Comfort Suite | Blackout drapes, free WiFi, bed sheets

Comfort Suite

  • Lagoon view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Blackout drapes, free WiFi, bed sheets

Standard Room

  • Lagoon view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Santa Elena

In Santa Elena .Within 9 miles (15 km) of this hotel, you'll find Palacio Municipal De Othon P. Blanco and Chetumal Ferry Terminal. Also within 9 miles (15 km) are Explanada de la Bandera and Palacio de Gobierno.

What's nearby

  • Laguna Milagros - 8 min drive - 6.8 miles
  • Lake Bacalar - 15 min drive - 11.8 miles
  • Payo Obispo Zoo - 15 min drive - 7.7 miles
  • Palacio Municipal De Othon P. Blanco - 16 min drive - 7.8 miles
  • Museum of Maya Culture - 17 min drive - 8.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 14 min drive

Restaurants

  • ‪Coffee Station - ‬9 min drive
  • ‪Enchiladas Huastecas - ‬8 min drive
  • ‪Church’s Chicken - ‬4 min drive
  • ‪Go To Fly - ‬12 min drive
  • ‪Loncheria Carmita - ‬8 min drive

About this property

Hotel Laguna Encantada

Enjoy the outdoor pool at this Santa Elena hotel
There's a coffee shop/cafe on site. An outdoor pool, a terrace, and barbecue grills are also featured at Hotel Laguna Encantada.

This Santa Elena hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Coffee shop
  • 1 conference room
Hotel Laguna Encantada offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with satellite channels. This Santa Elena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Hotel Laguna Encantada Hotel
Hotel Laguna Encantada Santa Elena
Hotel Laguna Encantada Hotel Santa Elena

Frequently asked questions

How close is Hotel Laguna Encantada to the airport?

Hotel Laguna Encantada is 7 mi (14-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Hotel Laguna Encantada have an airport shuttle?

Airport shuttle services are not available at Hotel Laguna Encantada.

How close is Hotel Laguna Encantada to the beach?

This hotel is 8.8 mi (21-min drive) from Dos Mulas and 9.7 mi (14-min drive) from Miami Beach. Don't forget your sunscreen!

Does Hotel Laguna Encantada offer free breakfast?

Hotel Laguna Encantada does not offer free breakfast.

Is there a casino at Hotel Laguna Encantada?

No, there is no casino at this hotel.

What time is check-in at Hotel Laguna Encantada?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in.

Is there free parking at Hotel Laguna Encantada?

Free parking is not available at this hotel.

Does Hotel Laguna Encantada have a pool?

Hotel Laguna Encantada features an outdoor pool.

Does Hotel Laguna Encantada have a spa?

There are no spa services available at this hotel.

How close is Hotel Laguna Encantada to downtown Santa Elena?

Hotel Laguna Encantada is 0.4 mi away from Santa Elena.

Hotel Laguna Encantada Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable rooms/beds. Lovely staff.

A little pricey but I enjoyed the nice big room with very comfortable bed. Swimming in the pool and even jumping on the trampoline. The staff are very helpful. Iguanas come up onto the lawn. Very close to the Belize border.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy limpias y el baño bastante amplio, nos gustó bastante
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

David

Stayed 1 night in Apr 2022