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4.0 out of 5

"Great hotel. New, modern facilities with great customer service. We arrived in Santa Cruz late at night, Tired and starving, the hotel supervisor, I ... " More

By a verified traveler on Sat 17 Mar 2018

Hotel Description

5-star luxury hotel near Ventura Mall, connected to a shopping center

Close to airport

Within 3 miles (5 km) of this Santa Cruz hotel, you'll find Ventura Mall and Santa Cruz Zoo. Guembe Biocenter and Municipal Library are also within 6 miles (10 km).

9-hole golf course

A golf course, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free valet parking.

Spa tubs, free WiFi

The 210 soundproofed guestrooms offer free WiFi and comfy beds. LED TVs come with cable channels, and other amenities include private spa tubs and balconies.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$92* Per night/room Oct 15 - Oct 16

Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Business Suite, 1 King Bed, Non Smoking (Breakfast)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 2 Twin Beds, Non Smoking (Breakfast)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, City View (Diamond)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Radisson Hotel Santa Cruz ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Radisson Hotel Santa Cruz

4 out of 5

Excellent modern hotel in Santa Cruz

Pros: Excellent, comfy room with great customer service. 5 star hotel in Santa Cruz, with reasonable prices.
Cons: Not the hotel’s fault but they are repairing the bridge, which is the only access to the hotel, so traffic can be a hassle at times.
Location: Largest mall nearby, but not walking distance.
Great hotel. New, modern facilities with great customer service. We arrived in Santa Cruz late at night, Tired and starving, the hotel supervisor, I believe his name is Sergio, he made sure he kept the restaurant open, and my wife and I had an excellent dinner with a great bottle of wine. It was a great way to end the day. I highly recommend this hotel.

Posted by , from New York on Mar 17, 2018

Was this review helpful to you?
Comment from Hotel Management

Mar 21, 2018 by General Manager

Dear Mr. Hernan, Thank you so much for your comment, for us to know your opinion it is very important. Our Main goal it is your satisfaction . We would like to inform you that the work at the bridge it is alreay finished, it is going to be a pleasure to welcome you againg at the hotel. Best Regards, José Vicente Mayorquin General Manager

About the Radisson Hotel Santa Cruz

Location Avenida Segunda 4, Santa Cruz,

Property Features

Radisson Hotel Santa Cruz offers its guests a golf course, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Radisson Hotel Santa Cruz. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Free valet parking is available. This 5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free valet parking

Room Amenities

Radisson Hotel Santa Cruz offers 210 air-conditioned accommodations, which are accessible via exterior corridors and feature private spa tubs and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private hot tub
  • Private balcony
  • Separate bedroom
  • Tempur-Pedic beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

ATY - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 9-hole golf course. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons available nearby
  • Health or beauty spa nearby
  • Free bicycles nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • All residents of Bolivia may be charged the national value-added tax (13%) upon check-out. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport along with the migration card they received upon arrival in the country at check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 4 to 11 years old)
  • Rollaway bed fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Santa Cruz
  • Radisson Santa Cruz Santa Cruz
  • Radisson Hotel Santa Cruz Hotel
  • Radisson Hotel Santa Cruz Santa Cruz
  • Radisson Hotel Santa Cruz Hotel Santa Cruz

You should know

  • Radisson Hotel Santa Cruz offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.