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Hotel Canciller

3.5 star property
3.5-star hotel perfect for exploring Santa Cruz

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Photo gallery for Hotel Canciller

Outdoor pool
Restaurant
Reception
Dining
Premium bedding, minibar, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Calle Ayacucho No. 220, Casco Viejo, Santa Cruz
  • Place, Guarani Nandereko Nomai Art and Culture Center
    ‪3 min walk‬
  • Place, Plaza 24 de Septiembre
    ‪8 min walk‬
  • Place, San Lorenzo Cathedral
    ‪9 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Garden View

Standard Double Room Single Use, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use, Non Smoking, Garden View

  • City view
  • 161 sq ft
  • 8 bedrooms
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (single use)

Premium bedding, minibar, in-room safe, desk

Junior Suite (single use)

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Apartment, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds

  • 248 sq ft
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Single Room Standard

Premium bedding, minibar, in-room safe, desk

Single Room Standard

  • 215 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 215 sq ft
  • Sleeps 2
  • Free WiFi

About the neighborhood

Santa Cruz

City center stay.You'll be steps from Guarani Nandereko Nomai Art and Culture Center and a 5-minute walk from Casa Municipal de Cultura Raúl Otero Reiche. San Lorenzo Cathedral and Plaza 24 de Septiembre are also within half a mile (1 km).

What's nearby

  • Guarani Nandereko Nomai Art and Culture Center - 3 min walk - 0.2 miles
  • La Recova Artisan Walk - 6 min walk - 0.4 miles
  • Plaza 24 de Septiembre - 8 min walk - 0.5 miles
  • San Lorenzo Cathedral - 9 min walk - 0.5 miles
  • Artecampo - 9 min walk - 0.5 miles

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (SRZ-El Trompillo) - 10 min drive

Restaurants

  • ‪Club Social 24 de Septiembre - ‬4 min walk
  • ‪Bar Restaurant VICTORY - ‬4 min walk
  • ‪Marguerita Pizza - ‬5 min walk
  • ‪DUDA - ‬5 min walk
  • ‪La Esquina Del Pescado - ‬5 min walk

About this property

Hotel Canciller

3.5-star hotel perfect for exploring Santa Cruz
Hotel Canciller offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Canciller. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz hotel.

  • 42 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Canciller offers 42 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 44-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Reception
Lido Hotel
Santa Cruz
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 44 reviews
$33 nightly
The price is $33
Jun 28 - Jun 29
Lido Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 7 for adults and USD 4 to 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 44-inch flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Canciller

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 7 for adults, and USD 4 to 5 for children
  • Airport shuttle fee: USD 14.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Canciller Hotel SANTA CRUZ DE LA SIERRA
El Canciller SANTA CRUZ DE LA SIERRA
Hotel Canciller Santa Cruz
Canciller Santa Cruz
Canciller Hotel Santa Cruz
Hotel Canciller Hotel
Hotel Canciller Santa Cruz
Hotel Canciller Hotel Santa Cruz

Frequently asked questions

How close is Hotel Canciller to the airport?

Hotel Canciller is 2.3 mi (10-min drive) away from the Santa Cruz (SRZ-El Trompillo) airport, the closest popular airport to the property.

Does Hotel Canciller have an airport shuttle?

Hotel Canciller offers an airport shuttle 24 hours a day, for a charge of USD 14.00 per vehicle, roundtrip.

Does Hotel Canciller offer free breakfast?

Free breakfast isn’t offered at Hotel Canciller, but buffet breakfast is offered for a fee of between USD 6 and 7 for adults, USD 4 and 5 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Canciller?

No, there is no casino at this hotel.

What time is check-in at Hotel Canciller?

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM.

Is there free parking at Hotel Canciller?

This hotel offers free self parking.

Does Hotel Canciller have a pool?

Hotel Canciller features an outdoor pool.

Does Hotel Canciller have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Canciller have a spa?

There are no spa services available at this hotel.

How close is Hotel Canciller to downtown Santa Cruz?

Hotel Canciller is 0.3 mi away from Santa Cruz.

Hotel Canciller Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estafa! Pague y cuando llegue al hotel mi reservación no estaba y no tenían plazas disponibles
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ナイスな場所にあり、英語話せるスタもいて最高
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Alvaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio Ofrecen parqueo llegado el momento no tienen disponibilodad. Ofrecen desayuno gratis una vez que te sirves el desayuno te cobran extra sin informarte el momento de hacer el check inn. Al ingresar al hotel no tuve agua fria 2 horas.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Jhonny Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención y ubicación

El personal muy atento y amable. Excelente ubicación a dos cuadras de la plaza principal. Las camas bastante cómodas. La habitación amplia y muy bien iluminada.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the small gym with treadmill, weights, and other equipment was a really nice treat. We had a change of plans and needed our room for one less day than we thought and they were extremely helpful and accommodating. Staff were all incredibly helpful and friendly. They also let us store our bags for almost 24 hours. The only negative was that the room we booked was not ready so they downgraded us to a different one, it was still fine but not what we had been promised on the web booking.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención excelente de las personas a cargo de los distintos sectores del hotel
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Very nice and polite staff. Close to the central plaza.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing. Right at the heart of the old town. Walkable to the main plaza, and many shops/restaurants around. The hotel was spacious, and the room had lots of space, too. I was given a room facing the street. It was interesting to be able to watch the people, but it was extremely loud (because it was Christmas). Should seek a room in the back if you prefer tranquility.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
確か103号室。シャワーが、ほとんど出ないので、部屋を替えてもらいたいと伝えたがダメでした。私の友人がキャンセルしたから空き部屋があるはずなのに。他の友人の部屋は、はあす
Stayed 3 nights in Nov 2018
Verified

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは、若い人だが皆丁寧であった。水周りのトラブル(床からの水漏れ)は少し残念でした。朝食が、質素だった。スタッフが、オーダー後に焼いてくれるオムレットが、カリッカリの卵焼きなのが私には快適でした。南米では当たり前かと思いますがペーパーを流さない習慣は滞在3日目にようやくなれました。
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, very good service, big rooms

I visited a friend in Bolivia and decided to also go to Santa Cruz. It is a nice city, flat, nice weather too. I did enjoy the city for a few days.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel for the $$
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at 3am and they were quick to check me in. Very helpful in helping me obtain a ride to Samaipata The furniture is a bit out dated but location is great. Good breakfast.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really comfortable stay,friendly staff,excellet meal.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area of Santa Cruz.

Great Area of Santa Cruz. 15 minutes from the airport, close to local restaurants and lifestyle. Very nice hotel!
Stayed 1 night in Mar 2018
Verified

6/10 Okay

rinsey

Liked: Cleanliness
4つ星ホテルなのに、フロントでさえも英語が通じないことで困りました。部屋はチキトス地方へ行く前後に宿泊し、予約は2泊とも同じ条件の部屋のはずでしたが違っていました。特に最初に宿泊した時には、予約したランクの部屋をホテルのほうで把握していなく、予約票を見せて部屋を交換してもらいました。 Ｗｉ-Ｆｉは部屋ではつながりにくく、ロビーでの作業になりました。 チェックアウトする日の前日にタクシーの予約をお願いしておきましたが、予約はできていませんでした。 設備は全体はきれいなホテルです。
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified

8/10 Good

Iury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019