La Capitana Old San Juan

3.0 star property
3-star hotel near Port of San Juan

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Photo gallery for La Capitana Old San Juan

A hotel room with a bed, a nightstand, a lamp, and a view of the ocean through an open door.
A modern living room with a white sofa, a coffee table, and two wooden stools. There is a dining area with a table and chairs in the background.
A living room with a sofa, a coffee table, a side table with books, and two wall-mounted mirrors.
A room with a checkered floor, two white plastic chairs, a wooden table, and a view of the sea through an open door.
A kitchen with wooden stools, a white countertop, and a microwave. There is a framed artwork on the wall and a globe on the table.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
412 Calle Norzagaray, San Juan, San Juan, 00901
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Calle Fortaleza
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

Apartment, Balcony, Ocean View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

Zen Atlantis Place

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

San Juan

Heart of San Juan.With a stay at this Old San Juan hotel, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 miles (5 km).

What's nearby

  • Castillo de San Cristobal - 1 min walk - 0.1 miles
  • Calle Fortaleza - 3 min walk - 0.2 miles
  • Plaza de Armas - 6 min walk - 0.3 miles
  • Port of San Juan - 6 min walk - 0.4 miles
  • Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.4 miles

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafe Mallorca - ‬4 min walk
  • ‪Caficultura - ‬4 min walk
  • ‪Mercado La Carreta - ‬4 min walk
  • ‪Cafe Berlin - ‬3 min walk

About this property

La Capitana Old San Juan

3-star hotel near Port of San Juan
La Capitana Old San Juan offers its guests concierge services. WiFi is free in public spaces.

This 3-star San Juan hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Concierge
  • No smoking on site
La Capitana Old San Juan offers 11 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 20-inch flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 20-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at La Capitana Old San Juan

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

How close is La Capitana Old San Juan to the airport?

La Capitana Old San Juan is 8.5 mi (15-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

Does La Capitana Old San Juan have an airport shuttle?

Airport shuttle services are not available at La Capitana Old San Juan.

How close is La Capitana Old San Juan to the beach?

This hotel is 2.3 mi (8-min drive) from Condado Beach and 6.1 mi (19-min drive) from Isla Verde Beach. Don't forget your sunscreen!

Does La Capitana Old San Juan offer free breakfast?

Free breakfast isn’t offered at La Capitana Old San Juan, but cooked-to-order breakfast is offered for a fee of between USD 15 and 25 for adults, USD 10 and 20 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at La Capitana Old San Juan?

No, there is no casino at this hotel, but Casino Metro (5-min drive) and Sheraton Casino (5-min drive) are nearby.

What time is check-in at La Capitana Old San Juan?

Check-in begins at 3:00 PM.

Is there free parking at La Capitana Old San Juan?

Free parking is not available at this hotel.

Does La Capitana Old San Juan have a pool?

La Capitana Old San Juan does not have a pool.

Does La Capitana Old San Juan have a spa?

There are no spa services available at this hotel.

How close is La Capitana Old San Juan to downtown San Juan?

La Capitana Old San Juan is 0.3 mi away from San Juan.

La Capitana Old San Juan Reviews

Reviews

6.6
Rating 10 - Excellent. 38 out of 135 reviews
Rating 8 - Good. 24 out of 135 reviews
Rating 6 - Okay. 32 out of 135 reviews
Rating 4 - Poor. 20 out of 135 reviews
Rating 2 - Terrible. 21 out of 135 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Erik

Liked: Cleanliness, staff & service
it was alright….kitchen was cool to have. i wish there was ac in the living room…ac in the bedroom worked great though. the bathroom left much to be desired…if you fixed the bathroom and ac issue…y’all would be great. your staff was wonderful…which brought it up to 4/5.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ebony

Liked: Cleanliness, staff & service
Disliked: Amenities
No hot water in shower. No wash cloth provided. We did have stove but no microwave. Only complaint really was the ice cold showers everyday. Even after being in the sun a cold shower isn’t exactly the most pleasant lol. All in all it was great. Location was perfect for old San Juan. And that balcony view was as sooooo beautiful. Waking up to waves and the street life.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Tamara

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location, huge room. Nice view from the patio. Internet didn’t work, no hot water, no towels. Three very steep, narrow flights of stairs to climb. You get what you pay for.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Donald

Location
Stayed 5 nights in Nov 2025
Verified review

4/10 Poor

Ginageline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The address they have online is not the real one is an abandoned building, i almost thought i was scammed. They are administrated by another hotel they finally answered the phone and i found out where i needed to go. Then they said that i should have gotten an email with details. I did not. The room was not that clean and there was a hole in the wall. I guess you get what you pay for.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities
Fabulous location but be warned it’s a typical OSJ apartment - very narrow three story walk up. That said, the views were absolutely worth the effort lugging up my admittedly overpacked suitcases up those three flights. The photos on the listing are old, meaning the kitchen and bathroom are in desperate need of updating and refitting. If you can deal with some wear and tear, then the price can’t be beat. I’d stay here again. It was spacious, clean, and worth every penny.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

jamie

Liked: Staff & service, amenities, property conditions & facilities
Awesome location beautiful views from the balcony
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. This is the second time we stay here an d you can’t beat the price
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Brian

Disliked: Amenities
Pictures showing the place to stay were not of the same place. Bathroom sink only had col water spigot. Hot water spigot had no running water. Tv did not work.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great location and walking distance from everything I’m Old San Juan
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Cessna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Cesar Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Nicole

Disliked: Amenities, property conditions & facilities
Big problem with ants. Needs updating inside. Only one key and you had to have key to come OR go because you could not open from the inside without key either, which is really hard with a group who won't necessarily be together all the time. The bed in the balcony bedroom groaned and sqeaked with every single move anyone made. Has a stove, but nothing to cook on it with, and no microwave. No hot water.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Stayed 7 nights in Jul 2022
Verified review

6/10 Okay

termaine

Disliked: Cleanliness
The view
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.
Stayed 7 nights in Aug 2025
Verified review

4/10 Poor

Tanya

Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the good stuff. The location is amazing…literally across the street from San Cristobal. And just being anywhere in Puerto Rico is magical. The unit itself is really big, the bed is huge, and the bedroom has a built in hammock. Also, the front desk staff are very nice. The bad - the check in process is a little confusing…the keys are in a hotel couple blocks away, and we got our keys and went back, only to find our unit wasn’t at the address listed, but on a wholly different street. But most importantly, like others mentioned, the place is a dump. I know it’s old, so it could be rustic or shabby chic, but it’s just gross in so many ways. Yuck. But it didn’t take away from a wonderful time in PR.
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Herve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T GO THERE!

this place is absolutely NOT WORTH IT! no sea view as advertised on the pictures a narrow staircase to the 3rd floor (NO LIFT) the lobby is located FAR AWAR from the hotel itself There is no natural light in that apartment There is NO HOT WATER water is leaking from the roof SAVE YOUR MONEY. DO NOT GO THERE!
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
Check in is a nightmare they should do a lock code on the gate and a lock box on the apartment. There is no parking you have to go to a different location to check in again no parking it’s down town old San Juan crowded narrow streets. People yelling at you the desk clerk telling me at 2:30 check isn’t til 3 and it’s insane there is no way I was getting back around and to the apartment by3:00 anyway. There are two glasses one pan no salt pepper or any supplies only coffe no tea and enough toilet paper for ONE day we were there Three. The ONLY THING that was good was the view. A total wreck of an experience
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Rika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Stayed 4 nights in Nov 2023
Verified review

4/10 Poor

Timothy

Disliked: Amenities
Extreme lack of attention to detail. We booked the place because a kitchenette was described and the pictures clearly showed a microwave and coffeemaker. These were missing! We were also not given towels and could not get in touch with management. We were thankful that the hotel where we pick up keys were willing to give us towels. Everything is just a bit neglected. The bathroom could use a functioning curtain and rod system. Multiple lamps were either broken or had bulbs burnt out. The oscillating floor fan didn’t work. I’ve tried to contact management about a discount and cannot reach anyone. This place is in a good location and could have been a great stay if the amenities described were actually provided. The bed was comfortable. The balcony was lovely and the location was perfect. Overall wish we would have booked somewhere else to get what we paid for.
Broken fan
Notice the microwave and coffee maker are not present.
Stayed 2 nights in Jan 2026