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"The service was excellent from front desk to breakfast and everything in between. thanks you Comfort Inn " More

By dac1943, from US Virgin Islands on Fri 23 Dec 2011

Hotel Description

Hotel near Condado Beach in San Juan

City center stay

A stay at this Condado hotel places you within half a mile (1 km) of Condado Beach and 2 miles (3 km) of Puerto Rico Convention Center. Escambron Beach and Pan American Pier are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the business center. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 56 guestrooms also offer free WiFi and LCD TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room Jan 26 - Jan 27

Suite, 2 Double Beds, 2 Person Sofa Bed

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Inn San Juan ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn San Juan

Everyone (3) Couples (3) Family (1)
2 out of 5
Small pool, terrible parking, staff could be nicer, clogged toilet. Only good thing was location.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 8, 2020 by WYB

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to pa

3 out of 5
Location was great also the complimentary service was great. The room was ok but once you turn the A/C off the floors began to sweat.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 18, 2019 by WYB

Thank you four kind words and we apologize for any incoveniance regarding the A/C.

5 out of 5
Lots of construction going in. Last night the alarm fire alarm went off for no reason. No room service no place in this hotel to even buy a bottle of water had to go next door to the other hotel to get one

Posted by on May 19, 2019

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Comment from Hotel Management

May 22, 2019 by WYB

Dear Guest: First and foremost I want to sincerely apologize for the inconvenience that the remodeling of the hotel caused you. As for the fire alarm, our hotel is a non-smoking property and the alarm will go off if it detects and smoke or even heavy steam. Therefore, it is rather difficult at times to determine what causes it to off. Luckily, it was a false alarm. We are so sorry for the disturbance.

5 out of 5

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 23, 2019 by WYB

Thank you for answering our survey and for you generous score. We are so glad that you enjoyed your stay, we appreciate your business. Sincerely,

4 out of 5
the staff was very helpful. We left our luggage until our room was ready and toured the city while waiting. They put our luggage in our room when it was available while we were out. They let us use their computer and printer for our flight tickets and had a free breakfast. There was some remodeling, and pool renovation going on but we had a very nice stay. Glen

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 5, 2019 by WYB

We would like to thank you for taking the time to complete our online survey. We are in the process of remodeling our premises and feedback from our guests is very important to us. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

5 out of 5
quiet and not to far from everything. Close to beach and casinos.

Posted by on Mar 28, 2019

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Comment from Hotel Management

Mar 30, 2019 by WYB

Thank you so much for your feedback. Please come back to visit.

4 out of 5

Posted by on Mar 23, 2019

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Comment from Hotel Management

Apr 5, 2019 by WYB

We would like to thank you for taking the time to complete our online survey. We are in the process of remodeling our premises and feedback from our guests is very important to us. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

5 out of 5

Great the remodel since last time.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, reodelling update
The service was excellent from front desk to breakfast and everything in between. thanks you Comfort Inn

Posted by , from US Virgin Islands on Dec 23, 2011

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4 out of 5

Close to the beach

Pros: Free breakfast, Close restaurants, close to the beach
The hotel was just blocks from the beach, so very convenient. The beach,however, wasn't overly impressive. The bus stop to get into Old San Juan was also just up the street. The hotel wasn't fancy and it was clearly an old building, but it was certainly acceptable and clean. They had a nice breakfast in the morning with yummy local fruit juice. Standard waffles, cereal, juice, coffee, etc. The hotel staff were generally very friendly and helpful, offering directions, recommendations, and on a one rare occasion, quarters for the bus (the bus takes exact change only so quarters were a commodity!). It's not fancy schmancy, but nobody really expects that at a Comfort Inn anyway. I would certainly recommend it if you are simply looking for a safe, clean, friendly place to stay while in PR.

Posted by on Apr 13, 2011

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1 out of 5

Would not go back

The rooms smell of mold. The doors looked unsafe. Not what it appears on the website. Water from the streets flooded to the door you could hardly enter. Thank goodness it was for only one night. Would not stay there again.

Posted by , from Brooklyn, NY on Feb 13, 2011

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About the Comfort Inn San Juan

Location Calle Clemenceau 6, San Juan, 00907

Property Features

WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A spa tub, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn San Juan. For a fee, parking is available. Smoking is allowed in designated areas at this San Juan hotel.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • Built in 1960
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Juan (SJU-Luis Munoz Marin Intl.) (9.5 km / 5.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn San Juan offers 56 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers. This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.35 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night
  • Nearby parking fee: USD 19 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 0.00 per day
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel San Juan
  • Comfort Inn San Juan
  • San Juan Comfort Inn
  • Comfort Hotel San Juan
  • Comfort Inn Toa Baja
  • Toa Baja Comfort Inn
  • Comfort Inn San Juan Hotel
  • Comfort Inn San Juan Hotel
  • Comfort Inn San Juan San Juan
  • Comfort Inn San Juan Hotel San Juan

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/San-Juan-Hotels-Comfort-Inn-San-Juan.h518577-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.