Hampton Inn & Suites by Hilton San Jose-Airport

Dec 3, 2019 by HIS

Dear ANONYMOUS , thank you so much for sharing your stunning comments about your stay with us. It makes us very happy that it was so fantastic since nothing is more important than our guests' total comfort, satisfaction and well being. We are very proud that you found our hotel so beautful and our staff so welcoming since we really want to make our guests feel right at home and surround them with warmth and friendliness. The reason why the hotel is so quiet even though we are less than a mile away from the airport is because due to our proximity, it was built with sound insulating materials to ensure that our guests would always get all the rest and sleep they might need and desire. It was a pleasure being at your service. Thank you for staying with us. We will be looking forward to your next visit. Best regards. Daniel Cubero. Guest Relations Manager

Aug 30, 2019 by HIS

Dear ANONYMOUS, thank you so much for sharing your phenomenal review. We are elated and very proud to learn that you have stayed with us many times before because this makes you part of our extended global family besides showing us just how much you like our hotel. We are also delighted that each of your stays have been a wonderful hotel experience. We assure you that there is nothing more important to us than our guests' total comfort, satisfaction and well being. By providing our guests with very comfortable accommodations, excellent services and a very attentive and friendly staff, we ensure that they are going to have everything they need right at the tip of their fingers and that they are going to feel more than welcome and right at home. It is always a pleasure having you as a guest. Thank you for choosing us as your hotel. The entire team will be looking forward to your next visit. Warmest regards. Daniel Cubero. Guest Relations Manager

Jul 21, 2019 by HIS

Dear ANONYMOUS , thank you so much for sharing your delightful comments about your stay with us. We are truly committed in making our guests feel totally comfortable and satisfied so we are elated to learn that your stay was nothing less than excellent. We are very lucky to have an amazing staff whom would never hesitate to go above and beyond for our guests just as you were able to see. Our proximity to the airport (we are less than amile away) makes us very convenient for those guests, either coming in from a flight or departing, because it only takes our free 24 hour shuttle transportation about 5 minutes flat to get them from one place to the other saving them lots of very valuable time. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again very soon. Best regards. Daniel Cubero. Guest Relations Manager

Apr 25, 2019 by HIS

Thank you very much for taking your valuable time to let us know your thoughts and for using our online survey. Our goal is to offer high value for your money by offering quality accommodations, friendly service and a clean and safe environment, on a consistent basis. I'm very thankful for the scores given in the answers of your survey, for us is very important to know your perception of the hotel and its services, and I´m glad to know that you had a pleasant stay. Thank you for providing feedback and for choosing our hotel. We value your loyalty and we look forward to your future lodging with us. We will always be happy to serve you again. Sincerely,

Apr 21, 2017 by Hotel Staff

Dear Mandy, thank you so much for sharing your spectacular review about your stay in our hotel. We are elated thatyou had such a pleasant stay, finding our location (we are less than a mile away from the airport and right across our parking lot from several car rentals, some restaurants and a casino) so convenient, our accommodations so comfortable and our services so good (such as our free 24 hour shuttle transportation to and from the airport among many others) because nothing is as important as our guests' total comfort and satisfaction. We strive to provide our guests with everything they might need and to surround them with a cozy and friendly atmosphere so that they can see our hotel as their home away from home. It has been a pleasure having you as a guest. Thank you for choosing us, we hope to see you back again in the near future. Best regards. Marjorie Espinoza. Guest Relations Manager.

Feb 10, 2017 by H

Dear Heidi, thank you for taking the time to write and share your review. We are completely dedicated in making our guests have a very satisfying and comfortable hotel experience, so we make sure that they always have excellent services and the most comfortable and cozy accommodations. We are glad that you found our proximity to the airport so convenient (we are less than a mile away) since you can get there from our hotel in just 5 minutes. We are sorry that our brand does not have restaurants in their hotels, but luckily, we are just across our parking lot from some restaurants and if our guests are not completely satisfied with the choices within walking distance, then, our shuttle can take them free of any charge to a mall about 5 minutes away which offers a wide variety of restaurants to choose from. Afterwards, the shuttle picks up the guests and brings them back to the hotel. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.

May 20, 2016 by Hotel Staff

Dear Clint, thank you for your fantastic comments. We are delighted that you found our hotel so conveniently located (we are less than a mile away from the airport) and with very comfortable accommodations and excellent services (like our free 24 hour shuttle transportation to and from the airport and the free wifi among many others). We are truly committed to our guests' comfort and well being so we do everything we can to ensure that their stay will be a complete success. We are very sorry about the inconvenience you experienced with the sound that the A/C was making. We are immediately going to share your comments to our Management so they can take them into account. It was a pleasure being at your service. Thank you so much for staying with us. Warmest regards.