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4.7 out of 5

"Except that the sofa bed was a single, loved the place. " More

By a verified traveler on Sat 23 Apr 2022

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Hotel Description

3-star hotel near City Mall

Cacique stay

With a stay at this Cacique hotel, you'll be within 2 miles (3 km) of City Mall and 9 miles (15 km) of Zoo Ave. National Stadium of Costa Rica and Parque Nacional Volcan Irazu are also in the region.

Renovated in 2018

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Free Internet, microwaves

The soundproofed guestrooms offer free WiFi, free wired Internet, and free local calls. TVs, microwaves, and premium bedding are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$140* Per night/room Jun 13 - Jun 14

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites by Hilton San Jose-Airport ratings based on 38 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites by Hilton San Jose-Airport

Everyone (21) Couples (5) Family (9)
5 out of 5
O

Posted by on Apr 30, 2022

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Comment from Hotel Management

May 2, 2022 by Hampton By Hilton San Jose Airport

Thank you for staying with us!

5 out of 5
Except that the sofa bed was a single, loved the place.

Posted by , from VENICE on Apr 23, 2022

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Comment from Hotel Management

May 5, 2022 by Hampton By Hilton San Jose Airport

Greetings from Hampton Inn & Suites, On behalf of Hampton Inn & Suites, I would like to thank you for your review. It is a pleasure for the team members that our clients are satisfied with the service offered. Our guests are the most important and the heart of the hotel. We make great efforts to have an excellent standard of service and we greatly appreciate your feedback, it allows us to improve. For the hotel it will be a pleasure to have the opportunity to serve you again, in order to offer you the high quality service that characterizes our hotel.

5 out of 5
Friendly staff

Posted by , from LAGUNILLA on Apr 21, 2022

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Comment from Hotel Management

May 2, 2022 by Hampton By Hilton San Jose Airport

Greetings from Hampton Inn & Suites, On behalf of Hampton Inn & Suites, I would like to thank you for your review. It is a pleasure for the team members that our clients are satisfied with the service offered. Our guests are the most important and the heart of the hotel. We make great efforts to have an excellent standard of service and we greatly appreciate your feedback, it allows us to improve. For the hotel it will be a pleasure to have the opportunity to serve you again, in order to offer you the high quality service that characterizes our hotel.

5 out of 5
Friendly and efficient! And 2 washing machines and dryers on site!

Posted by , from Castle Rock on Apr 2, 2022

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Comment from Hotel Management

Apr 5, 2022 by Hampton Inn & Suites By Hilton San Jose Airport

Thank you very much for choosing Hampton Inn & Suites for your stay in Costa Rica. It is a pleasure to know that you enjoyed your stay with us and we hope to have the opportunity to serve you again on your future visits.

4 out of 5
This was a great over night stay in the city. A little challenging to get to the location and easy to miss. Staff was excellent - very friendly and helpful. High Covid protocols were in place. Not many food options around the property.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 30, 2022 by Hampton Inn & Suites By Hilton San Jose Airport

Greetings from Hampton Inn & Suites, On behalf of Hampton Inn & Suites, I would like to thank you for your positive review. It is a pleasure for Hampton team members that our clients are satisfied with the service offered. Our guests are the most important and the heart of the hotel. We do our best to have an excellent standard of service and we greatly appreciate that it has been perceived for you. For the hotel it would be a pleasure to have the opportunity to serve you again, in order to bring you the high quality service that characterizes our hotel.

5 out of 5
The staff was amazingly friendly and accommodating! Immaculate room and hotel. Delicious breakfast.

Posted by , from Tequesta on Mar 19, 2022

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Comment from Hotel Management

Mar 21, 2022 by Hampton Inn & Suites By Hilton San Jose Airport

Greetings from Hampton Inn & Suites, Thank you very much for taking your valuable time to let us know your opinion and for using our online survey. Our goal is to offer high value for your money by offering quality accommodations, friendly service and a clean and safe environment, on a consistent basis. I'm very thankful for the scores given in the answers of your survey. For us it is very important to know your perception of the hotel and its services, and I'm glad to know that you had a pleasant stay. Thank you for providing feedback and for choosing our hotel. We value your loyalty and we look forward to your future lodging with us. We will always be happy to serve you again.

5 out of 5
Quick check in, professional staff. Very clean.

Posted by on Mar 11, 2022

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Comment from Hotel Management

Apr 5, 2022 by Hampton Inn & Suites By Hilton San Jose Airport

Thank you very much for choosing Hampton Inn & Suites for your stay in Costa Rica. It is a pleasure to know that you enjoyed your stay with us and we hope to have the opportunity to serve you again on your future visits.

5 out of 5

Posted by , from Miami Beach on Feb 14, 2022

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5 out of 5
Great place

Posted by on Feb 1, 2022

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Comment from Hotel Management

Feb 10, 2022 by Hampton Inn & Suites By Hilton San Jose Airport

Ronald, Thank you very much for choosing Hampton Inn & Suites for your stay in Costa Rica. It is a pleasure to know that you enjoyed your stay with us and we hope to have the opportunity to serve you again on your future visits.

5 out of 5

Posted by on Jan 30, 2022

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About the Hampton Inn & Suites by Hilton San Jose-Airport

Location Hwy 1 Airport Blvd, Alajuela, 1017

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hampton Inn & Suites by Hilton San Jose-Airport offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites by Hilton San Jose-Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Hampton Inn & Suites by Hilton San Jose-Airport was completed in 2018. This 3-star Alajuela hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • Built in 2001
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: San Antonio de Belen Station (7.8 km / 4.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites by Hilton San Jose-Airport offers 150 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. This Alajuela hotel provides complimentary wired and wireless Internet access. Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Premium channels
  • Microwave
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Hampton Inn & Suites by Hilton San Jose-Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CRC 5780.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CRC 15000 per pet, per stay
  • Weight limit: 33 lbs
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CRC 15000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CRC 5780.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn San Jose
  • Hampton Inn San Jose Airport Alajuela
  • Hampton Inn San Jose Airport Hotel Alajuela
  • San Jose Hampton Inn
  • Hampton Inn San Jose Airport Hotel
  • Hampton Inn San Jose Airport
  • Hampton Inn Hilton San Jose-Airport Hotel Alajuela
  • Hampton Inn Hilton San Jose-Airport Hotel
  • Hampton Inn Hilton San Jose-Airport Alajuela
  • Hampton Inn Hilton San Jose-Airport
  • Hampton Inn Suites San Jose Airport
  • Hampton Hilton Jose Alajuela
  • Hampton Inn & Suites by Hilton San Jose-Airport Hotel
  • Hampton Inn & Suites by Hilton San Jose-Airport Alajuela
  • Hampton Inn & Suites by Hilton San Jose-Airport Hotel Alajuela

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.