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4.4 out of 5

"Excellent location right by the airport, with a convenient airport shuttle that runs 24/7. The bed was super comfortable and the room was super clean. ... " More

By a verified traveler on Wed 19 Apr 2017

Hotel Description

3-star hotel near City Mall

Near the airport

With a stay at this Cacique hotel, you'll be within 3 miles (5 km) of City Mall and 9 miles (15 km) of Zoo Ave. Costa Rica National Stadium (Estadio Nacional de Costa Rica) is within 12 miles (20 km) and La Paz Waterfall Gardens is within 20 miles (32 km).

Renovated in 2018

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, microwaves

The 100 guestrooms offer free WiFi and free wired Internet, microwaves, and TVs. Premium bedding, free local calls, and free toiletries are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$106* Per night/room Dec 29 - Dec 30

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites by Hilton San Jose-Airport ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites by Hilton San Jose-Airport

Everyone (16) Family (4)
4 out of 5
The hotel worked for us because it was clean, close to the airport, and had a great shuttle service. Only drawback was that our room was adjacent to the elevator shaft, and noisy at times, but we slept through most of it.

Posted by on Dec 12, 2019

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5 out of 5
Currently they are remodeling the property and everything is really beautiful and clean.

Posted by on Dec 4, 2019

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5 out of 5
Beautiful and welcoming! Quiet even though close to airport.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Dec 3, 2019 by HIS

Dear ANONYMOUS , thank you so much for sharing your stunning comments about your stay with us. It makes us very happy that it was so fantastic since nothing is more important than our guests' total comfort, satisfaction and well being. We are very proud that you found our hotel so beautful and our staff so welcoming since we really want to make our guests feel right at home and surround them with warmth and friendliness. The reason why the hotel is so quiet even though we are less than a mile away from the airport is because due to our proximity, it was built with sound insulating materials to ensure that our guests would always get all the rest and sleep they might need and desire. It was a pleasure being at your service. Thank you for staying with us. We will be looking forward to your next visit. Best regards. Daniel Cubero. Guest Relations Manager

4 out of 5
Was nice and clean. Hotel shittle was nice to have and was offered 24/7

Posted by on Sep 12, 2019

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5 out of 5
We have stayed here 5 or six times over the years and have always had a wonderful experience.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 30, 2019 by HIS

Dear ANONYMOUS, thank you so much for sharing your phenomenal review. We are elated and very proud to learn that you have stayed with us many times before because this makes you part of our extended global family besides showing us just how much you like our hotel. We are also delighted that each of your stays have been a wonderful hotel experience. We assure you that there is nothing more important to us than our guests' total comfort, satisfaction and well being. By providing our guests with very comfortable accommodations, excellent services and a very attentive and friendly staff, we ensure that they are going to have everything they need right at the tip of their fingers and that they are going to feel more than welcome and right at home. It is always a pleasure having you as a guest. Thank you for choosing us as your hotel. The entire team will be looking forward to your next visit. Warmest regards. Daniel Cubero. Guest Relations Manager

5 out of 5
Excellent, helpful and polite staff. 5 minutes to airport

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 21, 2019 by HIS

Dear ANONYMOUS , thank you so much for sharing your delightful comments about your stay with us. We are truly committed in making our guests feel totally comfortable and satisfied so we are elated to learn that your stay was nothing less than excellent. We are very lucky to have an amazing staff whom would never hesitate to go above and beyond for our guests just as you were able to see. Our proximity to the airport (we are less than amile away) makes us very convenient for those guests, either coming in from a flight or departing, because it only takes our free 24 hour shuttle transportation about 5 minutes flat to get them from one place to the other saving them lots of very valuable time. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again very soon. Best regards. Daniel Cubero. Guest Relations Manager

5 out of 5

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 25, 2019 by HIS

Thank you very much for taking your valuable time to let us know your thoughts and for using our online survey. Our goal is to offer high value for your money by offering quality accommodations, friendly service and a clean and safe environment, on a consistent basis. I'm very thankful for the scores given in the answers of your survey, for us is very important to know your perception of the hotel and its services, and I´m glad to know that you had a pleasant stay. Thank you for providing feedback and for choosing our hotel. We value your loyalty and we look forward to your future lodging with us. We will always be happy to serve you again. Sincerely,

5 out of 5

Clean & Comfortable

Excellent location right by the airport, with a convenient airport shuttle that runs 24/7. The bed was super comfortable and the room was super clean. There's plenty of restaurants and things to do close by. This is the perfect spot to stay during a layover or the night before an early flight out.

Posted by , from North Providence, RI on Apr 19, 2017

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Comment from Hotel Management

Apr 21, 2017 by Hotel Staff

Dear Mandy, thank you so much for sharing your spectacular review about your stay in our hotel. We are elated thatyou had such a pleasant stay, finding our location (we are less than a mile away from the airport and right across our parking lot from several car rentals, some restaurants and a casino) so convenient, our accommodations so comfortable and our services so good (such as our free 24 hour shuttle transportation to and from the airport among many others) because nothing is as important as our guests' total comfort and satisfaction. We strive to provide our guests with everything they might need and to surround them with a cozy and friendly atmosphere so that they can see our hotel as their home away from home. It has been a pleasure having you as a guest. Thank you for choosing us, we hope to see you back again in the near future. Best regards. Marjorie Espinoza. Guest Relations Manager.

4 out of 5

Overnight stay

Pros: It was very clean.
Location: The location is close to the airport. There was also a casino and Denny's within walking distance.
This was a very nice hotel but there was no bar or restaurant. Breakfast is available in a paper bag containing a muffin, apple, breakfast bar and a bottle of water. It was fresh and ok. There's also fresh coffee available in the morning. I was travelling to another part of the country so staying for one night was fine.

Posted by , from New Jersey on Feb 3, 2017

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Comment from Hotel Management

Feb 10, 2017 by H

Dear Heidi, thank you for taking the time to write and share your review. We are completely dedicated in making our guests have a very satisfying and comfortable hotel experience, so we make sure that they always have excellent services and the most comfortable and cozy accommodations. We are glad that you found our proximity to the airport so convenient (we are less than a mile away) since you can get there from our hotel in just 5 minutes. We are sorry that our brand does not have restaurants in their hotels, but luckily, we are just across our parking lot from some restaurants and if our guests are not completely satisfied with the choices within walking distance, then, our shuttle can take them free of any charge to a mall about 5 minutes away which offers a wide variety of restaurants to choose from. Afterwards, the shuttle picks up the guests and brings them back to the hotel. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.

5 out of 5

Only minutes from the airport

Cons: The only negative was not a huge deal, but while the air-conditioning unit worked great, it was very loud.
The Hampton Inn provides great service for a reasonable price conveniently located only minutes from the San Jose airport (SJO). They have a complimentary shuttle that runs regularly between the hotel and airport 24 hours a day. The rooms are clean and comfortable.

Posted by , from Orlando, Fl on Apr 22, 2016

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Comment from Hotel Management

May 20, 2016 by Hotel Staff

Dear Clint, thank you for your fantastic comments. We are delighted that you found our hotel so conveniently located (we are less than a mile away from the airport) and with very comfortable accommodations and excellent services (like our free 24 hour shuttle transportation to and from the airport and the free wifi among many others). We are truly committed to our guests' comfort and well being so we do everything we can to ensure that their stay will be a complete success. We are very sorry about the inconvenience you experienced with the sound that the A/C was making. We are immediately going to share your comments to our Management so they can take them into account. It was a pleasure being at your service. Thank you so much for staying with us. Warmest regards.

About the Hampton Inn & Suites by Hilton San Jose-Airport

Location Hwy 1 Airport Blvd, Alajuela, Alajuela 1017

Property Features

Hampton Inn & Suites by Hilton San Jose-Airport offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served. A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites by Hilton San Jose-Airport. Free self parking is available. A complete renovation of Hampton Inn & Suites by Hilton San Jose-Airport was completed in 2018. This 3-star Alajuela hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: San Jose (SJO-Juan Santamaria Intl.) (1.6 km / 1 mi)
  • Train station: San Antonio de Belen Station (7.7 km / 4.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Hampton Inn & Suites by Hilton San Jose-Airport offers 100 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Premium channels
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CRC 5780.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CRC 5780.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn San Jose
  • Hampton Inn San Jose Airport Alajuela
  • Hampton Inn San Jose Airport Hotel Alajuela
  • San Jose Hampton Inn
  • Hampton Inn San Jose Airport Hotel
  • Hampton Inn San Jose Airport
  • Hampton Inn Hilton San Jose-Airport Hotel Alajuela
  • Hampton Inn Hilton San Jose-Airport Hotel
  • Hampton Inn Hilton San Jose-Airport Alajuela
  • Hampton Inn Hilton San Jose-Airport
  • Hampton Inn Suites San Jose Airport
  • Hampton Hilton Jose Alajuela
  • Hampton Inn & Suites by Hilton San Jose-Airport Hotel
  • Hampton Inn & Suites by Hilton San Jose-Airport Alajuela
  • Hampton Inn & Suites by Hilton San Jose-Airport Hotel Alajuela
url importing https://www.travelocity.com/San-Jose-Hotels-Hampton-Inn-&-Suites-by-Hilton-San-Jose-Airport.h921872-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.