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"It's an absolutely breathtaking property. Any imperfections are dwarfed by the overall experience of staying here.
That being said, the imperfections:
...
"
More
Family-friendly 4-star hotel near Oxígeno Human Playground
In suburbs
You'll be within 2 miles (3 km) of Cariari Bowling Center and 6 miles (10 km) of Oxígeno Human Playground with a stay here. Cafe Britt Coffee Farm and City Mall are also within 6 miles (10 km).
Full-service spa, dining
A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the outdoor pool and perks like free self parking and a free airport shuttle.
Free WiFi, MP3 docks
The 222 guestrooms have LCD TVs with cable channels and offer free WiFi and MP3 docks. 24-hour room service, wired Internet, and DVD players are also available.
DoubleTree by Hilton Cariari - San Jose Costa Rica ratings based on 28 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for DoubleTree by Hilton Cariari - San Jose Costa Rica
Everyone (12)Couples (4)Family (3)
5 out of 5
It's an absolutely breathtaking property. Any imperfections are dwarfed by the overall experience of staying here.
That being said, the imperfections: the room espresso machine water tank had mildew in it and after two attempts at getting it cleaned by leaving it out, had to take it to the front desk. The room jacuzzi jet airflow control was broken. The shower was so echo-y that if you talked too loud, the sound would muffle and could not be understood by my wife standing right next to me. We had to shower with both doors open. We paid for included breakfast, but we were only given access to a limited spread compared to the main hotel, which was an extra $10 per person per day. It would've been nice to know about that beforehand.
All little things, that would not stop me from staying there again, but would love to have corrected.
Posted by William, from Lynchburg, VA on Jan 7, 2020
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Comment from Hotel Management
Jan 8, 2020
by Katherine Duran
Dear William, We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at DoubleTree by Hilton Cariari San Jose. We apologize for the malfunctioning of the espresso machine and the airflow control, we’ve reported the problem to our maintenance team. We’ll be sure to address the issues with the room amenities. We see that you were unhappy with the breakfast charge, and we apologize if the charge wasn’t clear when you booked it. We work hard to personalize each guest's experience and try to keep costs affordable. Your review helps us maintain a focus on both of those areas. Thank you again for your review. Our front desk department goes through a detailed process every day to make sure that our guests receive exactly the service they expect. We hope that next time you’re in San Jose, you’ll stay with us again.
4 out of 5
This Property was wonderful and clean and nice and everything good you could say...except there is a night club near by? Because I heard a lot of Bass and Drums while trying to sleep. It was a Sat. Night so maybe a party in or around the hotel.
Posted by a verified traveler on Nov 5, 2019
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Comment from Hotel Management
Nov 5, 2019
by Katherine Duran
Thank you for choosing to stay with us. We’re very sorry for the noise issue you encountered during your stay at the DoubleTree by Hilton Cariari. Your satisfaction is very important to us, and we appreciate your feedback about the noisy music. Your comments will help us correct these issues. We hope you’ll consider staying with us again the next time you’re in San Jose.
5 out of 5
Nice hotel, near nice dining options, friendly staff
Posted by a verified traveler on Aug 25, 2019
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Comment from Hotel Management
Aug 26, 2019
by Freilich Gimenez
Hi, your comments about your stay at DoubleTree by Hilton Cariari San José made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon
4 out of 5
Posted by a verified traveler on Aug 9, 2019
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5 out of 5
The Doubletree is a great facility! The service is over the top!
Posted by a verified traveler on Aug 5, 2019
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Comment from Hotel Management
Aug 27, 2019
by Freilich Gimenez
Your comments about your stay at DoubleTree by Hilton Cariari San José made me smile. We know it’s the little things that make your stay more comfortable (along with our great location and excellent service). Hope to see you again soon.
5 out of 5
Posted by a verified traveler on Jul 15, 2019
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Comment from Hotel Management
Jul 18, 2019
by Freilich Gimenez
Dear Traveler,
Thank you so much for traveling to Costa Rica and for choosing DoubleTree by Hilton Cariari San Jose. We are thrilled to hear that you had a great stay in our property. Thank you so much for sharing your review.
5 out of 5
The scenery of the hotel and service was awesome . The staff was very helpful . Free shuttle to and from airport. The food at the bar was great
Posted by a verified traveler on Jul 8, 2019
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Comment from Hotel Management
Jul 9, 2019
by Freilich Gimenez
Dear traveler,
Thank you so much for traveling to Costa Rica and for choosing DoubleTree by Hilton Cariari. We sincerely appreciate your feedback and feel very happy to hear that our facilities, staff, shuttle service met all your expectations. We hope to see you again in case your travels bring you back to Costa Rica.
5 out of 5
Loved everything. It was beautiful! Great staff, beautiful hotel!
Posted by a verified traveler on Jul 5, 2019
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Comment from Hotel Management
Jul 5, 2019
by Freilich Gimenez
Dear Traveler,
Muchas gracias! Thank you for visiting Costa Rica and for staying at DoubleTree By Hilton Cariari San Jose. We are so happy to hear that you had a great time here in our city. Hope to see you soon another time.
5 out of 5
The property was very nice and clean and the staff was very friendly helpful.
I didn’t like that it was a little tricky to get to if you’re driving your own car. A lot of people could not give directions but we’re happy to recommend Waze!
Posted by a verified traveler on May 30, 2019
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Comment from Hotel Management
Jun 11, 2019
by Freilich Gimenez
Dear Traveler,
Thank you so much for visiting Costa Rica and for staying at out DoubleTree hotel. We are so happy to hear that you found our facilities in good condition and that our staff made you feel welcome. Hospitality is in the Tico DNA, so we are very proud of the work everyone here does. You are right, driving around in Costa Rica is different than many other parts of the world. For those driving their own car, it is highly recommended to have a GPS device, or use the most popular mobile Apps available in the market.
Thank you for staying with us and look forward to welcome you again in the future.
4 out of 5
Posted by a verified traveler on Apr 25, 2019
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Comment from Hotel Management
May 21, 2019
by Freilich Gimenez
Dear traveler,
Thank you so much for your feedback!
About the DoubleTree by Hilton Cariari - San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the family-friendly DoubleTree by Hilton Cariari - San Jose Costa Rica. A roundtrip airport shuttle is free at scheduled times. Self parking is free. This 4-star Ciudad Cariari hotel is smoke free.
1 building
222 guestrooms or units
2 levels
14000 sq ft of conference space
1301 sq m of conference space
Built in 1973
Dining venue
Bar by the pool
Swim-up bar
Bar or lounge
Coffee shop
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Grocery service (free)
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Children's pool
Free WiFi
Laundry facilities
DVD player
Internet
Available in all rooms:
Free WiFi
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: San Jose (SJO-Juan Santamaria Intl.) (8.4 km / 5.2 mi)
Train station: San Antonio de Belen Station (3.8 km / 2.4 mi)
Property shuttles: Free airport shuttle
Parking: Free self parking
Room Amenities
DoubleTree by Hilton Cariari - San Jose Costa Rica offers 222 accommodations with MP3 docking stations and DVD players. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ciudad Cariari hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
MP3 dock
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
DVD player
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Las Tejas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golf driving range on site
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily.
Hot stone massage
Deep tissue massage
Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Airport shuttle service is available at scheduled times from 4:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered at scheduled times from 4:00 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 16.95 per night.
Cribs (infant beds) are available for USD 16.95 per night.
Pet Policy
Pets: USD 57.00 per pet, per stay
Only dogs and cats are allowed
Maximum 1 per room (weight limit: 25 lbs)
Food and water bowls are available
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.
Service animals are exempt from fees/restrictions
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
No elevators
Debit cards
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 22.00 per person (approximately)
Fee for in-room wired Internet: USD 9.95 (rates may vary)
Pet fee: USD 57.00 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: USD 16.95 per night
Rollaway bed fee: USD 16.95 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
DoubleTree Hilton Cariari Jose
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
You should know
DoubleTree by Hilton Cariari - San Jose Costa Rica offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions
DoubleTree by Hilton Cariari - San Jose Costa Rica is home to Las Tejas, which features international cuisine.
This hotel offers free self parking.
DoubleTree by Hilton Cariari - San Jose Costa Rica is 5.2 mi (11-min drive) away from the San Jose (SJO-Juan Santamaria Intl.) airport, the closest popular airport to the property.
DoubleTree by Hilton Cariari - San Jose Costa Rica features an outdoor pool and a children's pool.
This hotel has a spa, which features mani/pedis, body scrubs, and deep-tissue massages.
Free breakfast isn't provided at DoubleTree by Hilton Cariari - San Jose Costa Rica, but buffet breakfast is offered for a fee of USD 22.00 per person. It's available every day from 6 AM to 10 AM.
Check-in is from 3:00 PM - midnight.
DoubleTree by Hilton Cariari - San Jose Costa Rica offers a free airport shuttle, available from 4:00 AM to 10:30 PM at scheduled times.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
