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4.2 out of 5

"I did read about the bathrooms having old faucets, etc., but we enjoyed it. Brought back some antique. The rooms were beautiful and the bed was so c ... " More

By a verified traveler on Sat 07 Apr 2018

Hotel Description

Family-friendly 4-star hotel near Oxígeno Human Playground

Near the airport

Within 3 miles (5 km) of this Ciudad Cariari hotel, you'll find Cariari Bowling Center and Oxígeno Human Playground. Cafe Britt Coffee Farm and City Mall are also within 6 miles (10 km).

Casino, dining

This smoke-free hotel features a casino, a full-service spa, and a restaurant. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the outdoor pool and perks like free WiFi and a free airport shuttle.

Free WiFi, MP3 docks

In addition to LCD TVs with cable channels, the 222 guestrooms offer free WiFi and MP3 docks. 24-hour room service, wired Internet, and DVD players are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80 per night

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Cariari - San Jose Costa Rica ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Cariari - San Jose Costa Rica

Everyone (9) Couples (1) Family (1)
5 out of 5
The property was very nice and clean and the staff was very friendly helpful. I didn’t like that it was a little tricky to get to if you’re driving your own car. A lot of people could not give directions but we’re happy to recommend Waze!

Posted by on May 30, 2019

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Comment from Hotel Management

Jun 11, 2019 by Freilich Gimenez

Dear Traveler, Thank you so much for visiting Costa Rica and for staying at out DoubleTree hotel. We are so happy to hear that you found our facilities in good condition and that our staff made you feel welcome. Hospitality is in the Tico DNA, so we are very proud of the work everyone here does. You are right, driving around in Costa Rica is different than many other parts of the world. For those driving their own car, it is highly recommended to have a GPS device, or use the most popular mobile Apps available in the market. Thank you for staying with us and look forward to welcome you again in the future.

4 out of 5

Posted by on Apr 25, 2019

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Comment from Hotel Management

May 21, 2019 by Freilich Gimenez

Dear traveler, Thank you so much for your feedback!

2 out of 5
Our air conditioner did not work and the maintenance man just turned it down which did not fix the problem. We were really hot. We stayed overnight to catch a plane at 7 am and had to leave the hotel at 4:30 am. There was a wedding reception going on and the bass and music were really loud. The staff knew we were getting up early and should have put us in a room not facing the wedding reception.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Jun 5, 2019 by Freilich Gimenez

Dear traveler, On behalf of all our team members at Doubletree we offer our sincere apologies for the shortcomings you encountered during your stay. We take all feedback very seriously and have the necessary steps to prevent repetition of the events you experienced. Thank your for your time and hope to see you another time here in Costa Rica.

5 out of 5
The bathrooms are hugh. Food was great. I did not like that I had already paid for the stay on the 9th and 24th of February but when we arrived home the rooms had been charges on my Husbands Credit card. The card was taken in case of incidentals which we had none. I do hope this can be solved immediately.

Posted by on Mar 1, 2019

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5 out of 5

Posted by on Feb 24, 2019

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4 out of 5
Good, clean hotel meals good pool good overall facilities.

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 8, 2019 by Freilich Gimenez

Dear Traveler, Thank you so much for sharing your feedback with us. Our team works diligently to provide the service all our guests expect from DoubleTree by Hilton Cariari. Best Regards,

5 out of 5
I did read about the bathrooms having old faucets, etc., but we enjoyed it. Brought back some antique. The rooms were beautiful and the bed was so comfortable; all was very clean. Would recommend this hotel. It is worth the stay. The food was very good at this hotel as well.

Posted by on Apr 7, 2018

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5 out of 5

I found everything I expected, the gym was excelle

I had all the concord I needed, gym, great breakfast bufet( I am vegan) also nice places to dine out near by, wifi. It was simply great!!!

Posted by , from P on Jun 13, 2017

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4 out of 5

Vacation Stay

I enjoyed the stay very much Close to airport with a tropical feel

Posted by , from Nee Jersey on Mar 19, 2017

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4 out of 5

Close to airport. Quite a distance from San Jose

Lovely surroundings. Very friendly and helpfull staff. My daughter has Hilton status so we got breakfast and happy hour included, which we both very nice.

Posted by , from Kansas on Sep 9, 2015

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About the DoubleTree by Hilton Cariari - San Jose Costa Rica

Location San Antonio de Belen Ciudad Cariari, Ciudad Cariari, Heredia 40703

Property Features

DoubleTree by Hilton Cariari - San Jose Costa Rica offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A casino, a children's pool, and a 24-hour fitness center are also featured at the family-friendly DoubleTree by Hilton Cariari - San Jose Costa Rica. A roundtrip airport shuttle is free at scheduled times. This 4-star Ciudad Cariari hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 2 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1973
  • Casino
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: San Antonio de Belen Station (3.8 km / 2.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking:

Room Amenities

DoubleTree by Hilton Cariari - San Jose Costa Rica offers 222 air-conditioned accommodations with MP3 docking stations and DVD players. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ciudad Cariari hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Las Tejas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 4:00 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.95 per night.
  • Cribs (infant beds) are available for USD 16.95 per night.

Pets

  • Pets: USD 57.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Service animals exempt from fees/restrictions
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.00 per person (approximately)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 57.00 per pet, per stay
  • Crib (infant bed) fee: USD 16.95 per night
  • Rollaway bed fee: USD 16.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Cariari Jose

You should know

  • DoubleTree by Hilton Cariari - San Jose Costa Rica offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.