"This is a lovely historical hotel near Powell Street and Union Square. We picked it because we needed to be close to BART coming from OAK. The servic ... " More

By a verified traveler on Tue 06 Feb 2018

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Hotel Description

Hotel Union Square puts you in the heart of San Francisco, steps from Westfield San Francisco Centre and within a 10-minute stroll of San Francisco Museum of Modern Art. Highlights at this Art Deco hotel include a restaurant.

You can enjoy WiFi, flat-screen TVs, and coffee/tea makers, featured in all 131 rooms. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include rainfall showerheads and designer toiletries. Additionally, room service, hair dryers, and phones are available.

This business-friendly hotel offers concierge services, a 24-hour front desk, and a computer station. Added amenities include a free manager's reception, WiFi in public areas, and coffee/tea in a common area. Cooked-to-order breakfast is available. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 3.5-star Downtown San Francisco hotel include Asian Art Museum of San Francisco and TransAmerica Pyramid.

Economy Petite

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$95 per night

Economy Petite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Petite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Union Square ratings based on 101 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Cool Vintage Hotel

Pros: The character and history. Reminds me of the Hotel Del.
Cons: Free water system is nice, but would be good to have 2 water bottles to start out with, so you don’t have to go out of your room initially to get H20.
Location: Great access to shopping, restaurants, BART.
This is a lovely historical hotel near Powell Street and Union Square. We picked it because we needed to be close to BART coming from OAK. The service was fabulous. We arrived early, hoping to just store our bags while we had an appointment across town. They actually gave us an upgraded room that was available at that time! What a nice surprise. If you love historic hotels, this one is for you. It is quirky, with the vestiges of yesteryear (painted piping overhead, vintage radiators, door frames and woodwork that are obviously original) on full display. The beds were sparkling white and clean, which is the most important thing for me. If tiny details like old grout in the bathroom, or vintage original bathtubs bother you, then maybe not for you, but I could imagine the history and the stories the walls would tell if they could. The original stairways within are beautiful (of course there is an elevator!) Everyone was helpful and nice. We would definitely stay there again.

Posted by , from Los Angeles on Feb 6, 2018

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5 out of 5
It's in downtown, tho small rooms for the price... comes down to supply and demand

Posted by on Oct 17, 2016

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3 out of 5


Location: Right near Powell & Market
If you are looking for convenient, clean, basic, inexpensive, and only utilitarian this is it.

Posted by , from Lawndale CA on Oct 13, 2016

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4 out of 5

Perfect location

Pros: Location
Location: Shopping, restaurants, Union Square, cable cars, street cars
Our room at this hotel reminded me more of a small apartment than a traditional hotel room. You can tell that the property is old but the style is funky and chic. The bed was very comfortable and the bathroom was huge. The location of this hotel is seriously perfect. Lots and lots of shopping within walking distance, close enough that you can stop back at your room to drop off bags. The cable car pick-up/drop-off is also only a couple blocks away. There is a large Walgreens directly across the street that has a grocery store for supplies. I would absolutely recommend staying here if you're looking for a room close to all of the downtown action.

Posted by , from Ohio on Sep 1, 2016

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4 out of 5

Nice Hotel Close to all the sight seeing places

First time coming to San Francisco . Will definitely come back

Posted by , from San Francisco Ca on Jul 11, 2016

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1 out of 5

Extremely disappointing.

Pros: The staff was very nice.
Cons: The details of each room.
The room was so small my husband and I had to take turns moving around. The details of the room on line never stated the room was the size of a closet. We were charged $15 for wifi, bottled water we never received and for the "complimentary wine".

Posted by on Apr 13, 2016

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Comment from Hotel Management

Apr 19, 2016 by Domitille

Dear Guest, Thanks you very much for choosing to stay with us and for taking the time to write a review about your stay. Are standard room are indeed on the smaller side, maybe a Premium King would have been closer to your expectations. The bottle of water should have been in your room, I am sorry if you didn't receive it. Thank you for your kind words about the staff. Best regards,

5 out of 5

Awesome location, wonderful staff!!

The staff was phenomenal, the room was perfect. They even had pancakes, eggs and sausage in addition to your standard muffins, fruit and oatmeal. The fact the breakfast was free was a definite plus. I can't rave enough about the staff. My flight wasn't until 11:50pm and they kept my luggage while I went out sightseeing. Even told me I can relax in the lobby area and watch a movie or catch up on work using the free wifi until I was ready to head to the airport. The location is perfect, right in the middle of everything at a price I could not believe. I will be going back.

Posted by , from Detroit, MI on Oct 18, 2015

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2 out of 5

Room is tiny but clean and quiet. Broken shower.

Pros: Quiet and clean room.
Cons: Service, pluming. Room is very dark and could use some bright light bulbs. No AC.
I thought it would be fun staying in a boutique hotel right on Powell at Union Stations. Great location. Granted, I paid for the least expensive room ($215) that was listed but the room is so small the door bangs into the bed. No window and no A/C. That's understanding, but the broken shower is not. No matter how I turn the control, I could only get steaming hot water. I called the front desk. An assistant came to the room, inspected, and admitted it was installed wrong, and promised to send in the plumber first thing in the morning at 8am. I had to checked out by 9:15 am. No shower for me and no one came to fix anything. Disappointed and will not stay there again.

Posted by on Sep 10, 2015

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5 out of 5

Everything was amazing!

Pros: Location is amazing and so is the decor. I just wish you could see more from the patio in the penthouse suite.
Location: EVERYTHING!!!!
The entire stay was amazing. I was there with a guy friend of mine, We were in rm#631 Cable Car penthouse which was amazing. i only had a few problems with this place... i.e The half full bottle of Evian left in the fridge and the woman working at the desk one night telling me that an extra $100 would be added to my bill for someeee reason??? and woman whom i checked out with the next day was much nicer and wasn't sure what the other woman was referring to.

Posted by , from Asheville, NC on Sep 10, 2015

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3 out of 5

Great Location!! Room size a bit too small for us.

Cons: Air Conditioning in the room.
Location: One block from Shopping District ( Market Street), great location for dining and tourism. Advice: take public transit.
Location PERFECT, Rooms size very EUROPEAN, biggest issue the hotel had no air conditioning. The room had an amazing ceiling fan which was wonderful with the bay breeze flowing through. Staff were pretty awesome and helpful.

Posted by , from California on Aug 4, 2015

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Property Features

There's a restaurant on site. A free manager's reception is offered. A computer station is on site and WiFi is available in public spaces for a fee. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Union Square. For a fee, parking is available. This Art Deco San Francisco hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • Built in 1913
  • Dining venue
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


Valet parking (surcharge) , RV, bus, truck parking (surcharge)


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.3 km / 13.9 mi)
  • Train station: San Francisco 4th and King Station (1.6 km / 1 mi)
  • Metro station: Powell St. Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Union Square offers 131 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with pay movies. Bathrooms include rainfall showerheads and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Hotel Union Square has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lb


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

The resort fee will be subject to an additional tax which will be assessed at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • No cribs (infant beds) available


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.12 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.00 per night (rates may vary)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.