8/10 Good
Michael
Aug 27, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor and how beautifully designed everything is. I didn't like that we couldnt self park and we looked like a bunch of gypsy's unloading at the curb. The staff at the pool bar, ("leave of absence") was not friendly at all. We had to wait almost two hours after check-in to get our room and you think they would try to make you as comfortable as possible at the pool bar asking if you need drinks, trying to get you to spend money. We had two kids with us so to wait like we did was a big deal. But they just walked passed us and didn't even acknowledge we were there, we had to go to the bar and ask for drinks. Thank God for Sophia at the front desk. She was super sweet and was really apologetic for the wait, even though it was out of her control. The beds were very comfortable and we had a decent city view. Overall it was a nice time.
Michael
Stayed 2 nights in Aug 2025
