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4.1 out of 5

"Due to covid room service was down no restaurant or bar available " More

By a verified traveler on Tue 02 Jun 2020

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Hotel Description

3.5-star hotel near River Walk

Heart of San Antonio

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Alamo. Market Square and Henry B. Gonzalez Convention Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and concierge services.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 322 guestrooms also offer free WiFi and LCD TVs with cable channels. First-run movies, Netflix, and room service are also available.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$128* Per night/room Feb 17 - Feb 18

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking (Club Lounge Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Gunter Hotel San Antonio ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Gunter Hotel San Antonio

Everyone (6) Couples (6) Family (4)
4 out of 5
N/a

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 17, 2021 by Gabe - FO Manager

Thank you Autumn for the 4/5 rating!

5 out of 5
Due to covid room service was down no restaurant or bar available

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Hotel Management

Thank you for staying with us! We truly appreciate your business and we apologize our outlets were not available for your use. We are working with the City and Marriott to open our facilities as soon as possible. We hope to have the opportunity to be of service to you in the future!

5 out of 5
Historical significance, old world charm very friendly staff

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 19, 2020 by amy

Thank you for your feedback.

5 out of 5
Great stay! Comfortable, quiet Room and pleasant service.

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 11, 2020 by amy

Awesome glad to hear. Thank you. We hope to see you again, soon.

5 out of 5
Architecture/style is very appealing. With the conservation of traditional or antique details combined with modern features. Staff is always kind and income with my dog who feels confortable as well. A plus? The distance to River walk. GREAT!!!

Posted by , from San Antonio TX on Mar 1, 2020

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Comment from Hotel Management

Mar 11, 2020 by Amy

Awesome Glad to hear. Thank you so much for your feedback and we hope to see you again soon.

4 out of 5

Posted by on Jan 15, 2020

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Comment from Hotel Management

Feb 1, 2020 by The Sheraton Gunter Hotel

Thank you for choosing to stay at the Sheraton Gunter Hotel San Antonio and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issue you experienced during your stay from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to San Antonio.

3 out of 5
Loved the location! Housekeeping needs to be supervised a little better to make sure they are cleaning and stocking the rooms properly.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 9, 2019 by Amy

Hello there. We are glad you enjoyed the location. I will pass this information on to our housekeeping department. Thank you so much for staying with us and w hope to see you again.

4 out of 5

Posted by on Nov 27, 2019

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Comment from Hotel Management

Dec 9, 2019 by The Sheraton Gunter Hotel

We are delighted to have been your chosen hotel during your recent stay in San Antonio. It was truly a pleasure to serve you. Thank you for staying at the Sheraton Gunter Hotel San Antonio and we hope you choose to create more memories with us whenever your travels bring you back to San Antonio

5 out of 5

Posted by on Oct 6, 2019

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3 out of 5
Restroom should have fans. Door to room was hard to open.

Posted by on Oct 5, 2019

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About the Sheraton Gunter Hotel San Antonio

Location 205 E Houston St, San Antonio, TX 78205

Property Features

Sheraton Gunter Hotel San Antonio offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Gunter Hotel San Antonio. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star San Antonio hotel is smoke free.

  • 322 guestrooms or units
  • 12 levels
  • Built in 1909
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Antonio Station (2 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Gunter Hotel San Antonio offers 322 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.

Market on Houston - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 60.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 17 for adults, USD 3 and USD 10 for children (approximately)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gunter Hotel
  • Gunter Sheraton Hotel
  • Gunter Sheraton Hotel San Antonio
  • Hotel Gunter San Antonio
  • San Antonio Gunter Hotel
  • San Antonio Sheraton Gunter Hotel
  • Sheraton Gunter
  • Sheraton Gunter Hotel
  • Sheraton Gunter Hotel San Antonio
  • Sheraton Gunter San Antonio
  • Sheraton San Antonio
  • San Antonio Sheraton
  • Sheraton Gunter San Antonio
  • Sheraton Gunter Hotel San Antonio Hotel
  • Sheraton Gunter Hotel San Antonio San Antonio
  • Sheraton Gunter Hotel San Antonio Hotel San Antonio

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.