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4.5 out of 5

"The hotel had cockroaches in the bathroom. We told the staff they said they would spray while we were out. It was very noisy also we could hear the ... " More

By a verified traveler on Sun 05 Mar 2017

Hotel Description

3-star hotel near River Walk

Downtown San Antonio stay

Your stay at this Downtown San Antonio hotel places you within 2 miles (3 km) of River Walk and Shops at Rivercenter. Alamo and Tower of the Americas are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Kitchens, LCD TVs

The 95 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as sofa beds and LCD TVs with cable channels. Other amenities include coffee/tea makers, down comforters, and free weekday newspapers.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$162* Per night/room Aug 27 - Aug 28

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Residence Inn by Marriott San Antonio Downtown Market Square ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Residence Inn by Marriott San Antonio Downtown Market Square

Everyone (1)
3 out of 5

Feb trip

The hotel had cockroaches in the bathroom. We told the staff they said they would spray while we were out. It was very noisy also we could hear the people above our room walking around. Plus there was a barking dog next door that woke us up. We will not book anything there in the future.

Posted by on Mar 5, 2017

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Comment from Hotel Management

Apr 18, 2017 by Matthew - General Manager

Thank you for your feedback and your business. We did have your room professionally treated after your check out and we appreciate you making us aware of the situation.

5 out of 5

Love this Residence Inn!

Our family stayed in a two bedroom suite for two weeks.  The children loved the ample space in the room and it was cleaned daily.  The daily breakfast was super, especially  the Texas waffle.  They had a delicious evening meal three nights a week that we also enjoyed.  The children enjoyed the clean outdoor pool and hot tub.  EVERY staff member was very friendly and helpful.  The whole family loved the evening cookies in the lobby.  My children were ready to move to San Antonio because they had such a super time and this was greatly due to the great experience at Residence Inn!  Thank you all!

Posted by , from KY on Jul 24, 2013

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3 out of 5

Not impressed!

My husband and I stayed here for our fifth anniversary. The hotel staff was friendly. The parking lot was packed. The key would not open the door to the hotel near where we parked. The worst part of it all was the roach that fell from the ceiling onto my bag. Yuck!!!

Posted by on Dec 31, 2012

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Comment from Hotel Management

Mar 14, 2015 by Manager

We apologise for the quality of your stay

5 out of 5

good value for money

Pros: Free breakfast, Close restaurants, Free Internet
Stayed in two bedroom suite with daughter, son in law and 3 boys (two teenagers). There was plenty of room and good that there were 3 TVs

Posted by , from Houston, TX, USA on Aug 9, 2012

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5 out of 5

Excellent place

We loved this location which is a couple of mins drive to the River Walk Mall. We really enjoyed the outdoor pool and most of all the breakfast with eggs, waffle, sausage, bacon and many many other things. This rocked every morning and made a great start to our day! We plan to go to San Antonio again in September and will surely live there! 5 thumbs up!!! - Koustubh

Posted by on Jul 23, 2008

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5 out of 5

Riverwalk Weekend Getaway - This hotel is a MUST!

My girlfriend and I were absolutely impressed with this hotel. After doing extensive research and making phone calls about the area, location and other hotels this was the perfect location. The hotel was easy to find, check in took less than 1 minute, the room was adorable (apartment style), the pool and hot tub were excellent, the breakfast was good (belgian waffles!) and the location was perfect. There is also a playground and basketball court. The hotel was located close to the Riverwalk, Market Square, Alamo and the Tower of the Americas. You can walk to it if you like but there is a trolley (Yellow Route) that takes you to all the major locations on the Riverwalk for $1.00! (The trolley stop is about a 3 minute walk from the hotel). The hotel location was just off the highway, near other hotels and a Police Department. There is a Mall, HEB, Wal-Mart, Gas Stations and Fast Food Restaurants all less than 10 miles from the Hotel. THE ONLY NEGATIVE ABOUT THIS HOTEL IS THAT THERE ARE NO ATM'S IN THE IMMEDIATE AREA. The hotel across the street has an ATM but is reserved for their guests only (you have to have a key to access it). The closest ATM (HEB) is about a 6 miles from the hotel, easy to find, but I would make the trip there during the day ONLY! It's a mid range cost hotel but in my opinion is well worth the money if security and comfort is important to you. We parked our car at the hotel for three days and trollied everywhere we wanted to go and did not have any probs with the car. OVERALL it was a very pleasant, quiet, comfortable stay.

Posted by on Apr 21, 2008

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5 out of 5

San Antonio Stay

The rooms were newly renovated and spacious. The pool did not close and the kids loved that. Trolley passes every 15 min. to bring guests to downtown/Riverwalk destinations. Free breakfast & Free parking a great plus. We will choose this hotel again.

Posted by on Jun 1, 2007

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5 out of 5

Super Friendly staff

This is by far the friendliest Hotel/Inn staff I have ever encountered.

Posted by on Feb 16, 2007

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About the Residence Inn by Marriott San Antonio Downtown Market Square

Location 628 S Santa Rosa Ave, San Antonio, TX 78204

Property Features

Residence Inn by Marriott San Antonio Downtown Market Square offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1406 square feet (131 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott San Antonio Downtown Market Square. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Antonio hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 2 buildings
  • 1406 sq ft of conference space
  • 131 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: San Antonio International Airport (SAT) (14.8 km / 9.2 mi)
  • Train station: San Antonio Station (3.1 km / 1.9 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Residence Inn by Marriott San Antonio Downtown Market Square offers 95 accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature down comforters. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 37-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay (maximum USD 100.00 per stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per day
  • Resort fee: 0.613 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Market Hotel San Antonio Downtown Square
  • Residence Inn Marriott San Antonio Downtown Market Square Hotel
  • Residence Inn Marriott Market Square Hotel
  • Residence Inn Marriott San Antonio Downtown Market Square
  • Residence Inn Marriott Market Square
  • Marriott Antonio Market Square

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.