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4.3 out of 5

"Property located right mes to Saltgrass Steak House. " More

By a verified traveler on Sun 26 May 2019

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Hotel Description

3-star hotel in West San Antonio

In shopping district

With a stay at this West San Antonio hotel, you'll be within 2 miles (3 km) of Ingram Park Mall and 6 miles (10 km) of St. Mary's University. South Texas Medical Center and CHRISTUS Santa Rosa Hospital - Medical Center are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 96 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$80* Per night/room Nov 1 - Nov 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott San Antonio SeaWorld/Lackland ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott San Antonio SeaWorld/Lackland

Everyone (8) Family (1)
5 out of 5
Property located right mes to Saltgrass Steak House.

Posted by on May 26, 2019

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Comment from Hotel Management

May 29, 2019 by General Manager

Thank you for allowing our property to be your hotel of choice during your visit to San Antonio. We hope to see you again in the future.

5 out of 5
Great experience at this hotel. Very clean, facility was nice, location was good. Very pleased with our stay here while on vacation. Pool was nice for kids. Highly recommend!

Posted by on Mar 22, 2018

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5 out of 5

Hotel stay

The room was very clean and nice and close to Seaworld

Posted by on Mar 14, 2018

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4 out of 5

Thank you

The staff were pleasant and helpful. The maid did not speak but i were able to communicate with her by writing. Thank you staff. I did not like the smell of food from the Besto when entered the Lobby. It is not very welcoming . Otherwise, my stay were very comfortable at the Courtyard.

Posted by , from New York on Nov 21, 2017

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Comment from Hotel Management

Nov 23, 2017 by Jesse R

Thank you so much for taking the time to write a review on our location. We thank you for being patient with our hearing impaired staff as she worked had to ensure your stay with us was a wonderful one. We hope you enjoyed your stay with us and look forward to serving you in the future.

2 out of 5

Mayhem at the Marriott

Mayhem at the Marriott! I do hope that Travelocity will share this review with the general manager of this property Ronald Schoonover because my time is too valuable to waste writing yet another review to help Marriott improve their business. Because you have a limited the number of characters I can use I can't really give you the full picture of what a horrible awful experience this was but I can say that this hotel is 2 star at best and does not deserve to have the name Marriott pasted on the front of it. 1.room configuration is awful 2. Broken air conditioner so we couldn't be next-door to our family because they had to change our room. 3. Bathroom door was sagging and would not close 4. One day they completely missed cleaning our room and there was NO privacy left on the door. 5. Another day, A dirty cleaning rag was left in the room and the trash was not emptied. 6. The only mirrors anywhere in the room are all in the bathroom so if two people are trying to get ready it's impossible. 7. The hot tub was broken but it was left turned on and bubbling with no sign to tell us that the heat pump was broken! 8. Not enough staff to work Bistro and apparently this location does not understand the meaning of "lateral" service. Two people stood behind the front desk looking at each other while 6 people waiting in line at the bistro because only one person was working that area. 9. In room refrigerator is way too small and rested. 10. The furnishings Are cheap

Posted by , from florida on Apr 12, 2017

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Comment from Hotel Management

Apr 14, 2017 by General Manager

Thank you for taking the time to complete the review in regards to your recent stay at the Courtyard by Marriott Seaworld/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues experienced at our hotel.. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

4 out of 5

Good hotel

My stay here was comfortable and not too far from SeaWorld.

Posted by on Aug 1, 2016

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Comment from Hotel Management

Mar 15, 2017 by General Manager

Thank you for sharing your experience at the Courtyard by Marriott Seaworld/Lackland. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

4 out of 5

Best Hotel to Stay At By Lackland AFB

Our family stayed at this wonderful hotel to attend my nephew's AF graduation at Lackland. The staff is awesome. The hotel manager was the first to greet us and was so friendly and gave us much needed information about restaurants to eat at and the Lackland graduation schedule of activities and map. This hotel is surrounded by good restaurants and the mall is acriss the street. The only disappointment is if you stay more than one night, they don't really clean your room or bathroom. You have to request it with the front desk in order to get your sheets changed out, etc. Overall, the best hotel to stay at. Book early like I did to get the best and lowest rate.

Posted by , from Biloxi, MS on May 13, 2016

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Comment from Hotel Management

Jun 3, 2016 by Matthew Oropeza - GM

Thank you so much for your review. We really appreciate your feedback. We do change sheets every third day only, unless - as you mentioned - you request it. The room and bathroom though should all be cleaned daily so I definitely want to apologize if it wasn't done properly. Thanks again!

5 out of 5

Great Hotel Staff

Pros: Room was very nice, the staff was excellent.
Cons: Keep Cafe/Bar open later than 10PM
The staff was very helpful. I do wish the Bistro stayed open later than 10PM. We were meeting family in town and thought after dinner we could go to the hotel and have a few drinks in the hotel bar/cafe, but they are only open until 10PM.

Posted by , from McKinney, TX on Jan 4, 2016

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Comment from Hotel Management

Jan 25, 2016 by Matthew Oropeza - GM

Thank you for the idea and for the feedback in general.

5 out of 5

Grest hotel, good location to Sea World.

My family and I had a good time! Enjoyed the Starbucks into the mornings!

Posted by , from waco tx on Jun 22, 2015

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Comment from Hotel Management

Jul 1, 2015 by Matthew Oropeza

So glad you loved having Starbucks on site - so do we!

About the Courtyard by Marriott San Antonio SeaWorld/Lackland

Location 6738 Nw Loop 410, San Antonio, TX 78238

Renovations + Closures

The following facilities or services will be unavailable from April 1 2021 to October 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

The property will be renovating from October 10 2021 to October 31 2021 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Hallway
  • Meeting facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Courtyard by Marriott San Antonio SeaWorld/Lackland offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 625 square feet (58 square meters). A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Courtyard by Marriott San Antonio SeaWorld/Lackland. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star San Antonio hotel.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott San Antonio SeaWorld/Lackland offers 96 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2016.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Courtyard by Marriott San Antonio SeaWorld/Lackland has a restaurant serving breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.00 and USD 11.00 for adults, USD 2.00 and USD 8.00 for children (approximately)
  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard San Antonio SeaWorld/Lackland
  • Courtyard SeaWorld/Lackland
  • Courtyard SeaWorld/Lackland Hotel
  • Courtyard SeaWorld/Lackland Hotel San Antonio
  • Courtyard Marriott San Antonio SeaWorld/Lackland Hotel
  • Courtyard Marriott SeaWorld/Lackland Hotel
  • Courtyard Marriott San Antonio SeaWorld/Lackland
  • Courtyard Marriott SeaWorld/Lackland
  • Courtyard by Marriott San Antonio SeaWorld/Lackland Hotel
  • Courtyard by Marriott San Antonio SeaWorld/Lackland San Antonio

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Courtyard by Marriott San Antonio SeaWorld/Lackland.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.