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Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

3-star property
603 Navarro St, San Antonio, TX 1-855-201-7819
3.6 out of 5
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See all 17 travelocity Reviews

"The carpets were dirty and needs to be clean. The hallway smelled of skunk weed (pot). Had to pay for parking at $27.00 a night. " More

By a verified traveler on Sat 16 Oct 2021

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Hotel Description

3-star hotel near River Walk

Heart of San Antonio

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Alamo. Henry B. Gonzalez Convention Center and Market Square are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Free Internet, kitchenettes

The 128 individually furnished guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include kitchenettes, sofa beds, and flat-screen TVs.

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$118* Per night/room Jun 5 - Jun 6

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Everyone (8) Couples (1) Family (7)
4 out of 5

Posted by on Jan 7, 2022

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3 out of 5
The carpets were dirty and needs to be clean. The hallway smelled of skunk weed (pot). Had to pay for parking at $27.00 a night.

Posted by on Oct 16, 2021

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Comment from Hotel Management

Nov 2, 2021 by Sandy

Thank you for sharing your feedback. We hope to see you soon.

5 out of 5
Staff was great and it was very clean!!

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 14, 2021 by Sandy

Thank you so much. Hope to see you again.

1 out of 5
We booked a hotel for the river walk area and ended been for the downtown. The hotel area was not save there were too many homeless people. The room air conditioning was not working. Room tem was 78 all night. We call front desk and they did nothing but gave us a fan. Only one elevator working, we had to wait a long time. Breakfast was closed before the indicated time.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 22, 2021 by sandy

Thank you. We apologize about you not having a pleasant stay with us. We will be addressing all of the above mentioned. We hope to have another opportunity to serve you in the future.

2 out of 5
Our Kitchenette microwave did not work. Conc

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 21, 2021 by Sandy

We apologize that the microwave was not working. We have escalated this to maintenance for repair. We hope to see you again.

2 out of 5

Posted by on May 20, 2021

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Comment from Hotel Management

Jun 13, 2021 by Ryan Johnson, General Manager

It looks like your recent stay wasn't great. Any feedback you can provide would be helpful as we are always looking for ways to improve.

1 out of 5
I was supposed to check in at 3pm. So we get there at 6 and the front desk person advise me that they had no rooms available that we had to wait maybe 1-2 hours. We didn’t get a room until like around 7:30pl that’s just crazy . What the point of reservation and if room not going to be ready.

Posted by , from Houston on Jun 3, 2020

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1 out of 5

Posted by on Jun 2, 2020

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4 out of 5
Room was big- spacious- good size enjoyed the extra space Planty of towels but not enough toilet paper. The shampoo and soap dispenser was a unique thought- very helpful

Posted by on Feb 24, 2020

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5 out of 5

Posted by on Jan 3, 2020

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About the Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Location 603 Navarro St, San Antonio, TX 78205

Renovations + Closures

This property is undergoing renovations from September 12 2022 to January 31 2023 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 740 square feet (69 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Antonio hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 14 levels
  • 740 sq ft of conference space
  • 69 sq m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Antonio Station (2.2 km / 1.4 mi)
  • Parking: Valet parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX offers 128 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations include double sofa beds. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 37 per day (in/out privileges)
  • Uncovered extended parking fee: USD 200 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Aparthotel
  • Home2 Suites Hilton Aparthotel San Antonio Downtown TX Riverwalk
  • Home2 Suites by Hilton San Antonio Downtown Riverwalk TX

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.