The tv/remote wasn’t working, tried to call the office, the phone didn’t work either. Went downstairs, only one person on duty with a lot of people checking in, so I waited to tell him my problem, to which he said he would try to come up and look at it. To his credit, he showed up, unfortunately by then we were sleeping. Breakfast was a bit crowded, not a lot to choose from. They close the dining at 9:00 am, and they make sure you know that they are closing. The access road is usually filled with 18 Wheelers parked every which way, you won’t see that in their brochure. The service people are very helpful, it was the lack of service people that was concerning.