"The property is becoming dated. I like that the elevator is key operated feels secured. The staff that I encountered were great people. They are helpf ... " More
City center stay
A stay at this Downtown Salt Lake City hotel places you within half a mile (1 km) of Salt Palace Convention Center and 2 miles (3 km) of Vivint Arena. Temple Square and University of Utah are also within 3 miles (5 km).
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 22 conference rooms, free WiFi in public areas, and express check-out. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.
Nov 29, 2022 by Sheraton Hotel
We're sorry you had a poor experience here. Please contact us directly to share what happened so we can look for an opportunity to make it right!
Jun 13, 2021 by Vanessa. Front Desk Supervisor.
Good evening. We're sorry you had a poor experience here. Please contact us directly to share what happened so we can look for an opportunity to make it right!
Jun 4, 2021 by Vanessa ( Front Desk Supervisor)
"Thanks for staying with us. We appreciate your feedback! lets us know what we could've done to get a 5 our of 5! have a great day!
May 20, 2021 by Vanessa ( Front Desk Supervisor)
Thank you for the great rating! We are happy you enjoyed your stay. We hope to see you soon!
May 6, 2021 by Vanessa ( Front Desk Supervisor)
"Thanks for staying with us. We appreciate your feedback!"
Feb 29, 2020 by Rocio
Dear Valued Costumer, We are delighted to have been chosen Hotel during your recent stay in Salt Lake City. I am sorry your stay was impacted by this and wish to still have you on property to better accommodate you. Please revise Marriot Bonvoy Program policy to ensure you are receiving the most benefits. We look forward to your next visit. It was truly a pleasure to serve you. Sincerely, Rocio Zorrilla Sheraton Salt Lake City
Feb 3, 2020 by Rocio Zorrilla
Dear Valued Customer, Thank you very much for staying with us recently, we sincerely appreciate it. I understand you found opportunities for improvement, and the communication was not clear. Our new parking fee policy started with the beginning of the year. I am sorry this was not communicated to you prior to booking with us. Please contact me if there is anything I can do for you. It was a pleasure to serve you and we look forward to welcoming you back. Sincerely, Rocio Zorrilla Sheraton Salt Lake City
The following facilities are closed seasonally each year. They will be closed from August 31 to May 31:
Sheraton Salt Lake City Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 27000 square feet (2508 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Salt Lake City Hotel. Parking is available for a fee. This 4-star Salt Lake City hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge)
Sheraton Salt Lake City Hotel offers 362 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to noon.
Sheraton Salt Lake City Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.