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Sheraton Salt Lake City Hotel

4-star property
150 W 500 S, Salt Lake City, UT 1-855-201-7819
3.4 out of 5
See all 18 travelocity Reviews

"The property is becoming dated. I like that the elevator is key operated feels secured. The staff that I encountered were great people. They are helpf ... " More

By a verified traveler on Mon 31 May 2021

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Hotel Description

4-star hotel near Salt Palace Convention Center

City center stay

A stay at this Downtown Salt Lake City hotel places you within half a mile (1 km) of Salt Palace Convention Center and 2 miles (3 km) of Vivint Arena. Temple Square and University of Utah are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 22 conference rooms, free WiFi in public areas, and express check-out. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$128* Per night/room Jul 7 - Jul 8

Premium Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed with Sofa bed, Non Smoking, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Salt Lake City Hotel ratings based on 18 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Salt Lake City Hotel

Everyone (8) Couples (1) Family (5)
1 out of 5
Horrible service

Posted by on Apr 12, 2023

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1 out of 5
I like the inside when you first walk in other than that horrible no coffee with ever made till after 6:00 a.m. no breakfast ever served nothing of that nature I asked for extra blanket it's a complete three different times to call them to get that then they charge for parking which I never knew about on top of that just a horrible experience just a horrible experience anybody there

Posted by on Apr 11, 2023

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4 out of 5

Posted by , from Syracuse on Feb 13, 2022

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Comment from Hotel Management

Nov 29, 2022 by Sheraton Hotel

We're sorry you had a poor experience here. Please contact us directly to share what happened so we can look for an opportunity to make it right!

1 out of 5
Clean

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 13, 2021 by Vanessa. Front Desk Supervisor.

Good evening. We're sorry you had a poor experience here. Please contact us directly to share what happened so we can look for an opportunity to make it right!

3 out of 5
The property is becoming dated. I like that the elevator is key operated feels secured. The staff that I encountered were great people. They are helpful kind and friendly. Pool was great temperature and the pool area was quite and relaxing.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 4, 2021 by Vanessa ( Front Desk Supervisor)

"Thanks for staying with us. We appreciate your feedback! lets us know what we could've done to get a 5 our of 5! have a great day!

4 out of 5

Posted by on May 3, 2021

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Comment from Hotel Management

May 20, 2021 by Vanessa ( Front Desk Supervisor)

Thank you for the great rating! We are happy you enjoyed your stay. We hope to see you soon!

4 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

May 6, 2021 by Vanessa ( Front Desk Supervisor)

"Thanks for staying with us. We appreciate your feedback!"

5 out of 5
Loveee this hotel. Very clean. Staff was accommodating and friendly.

Posted by on Mar 1, 2021

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3 out of 5
Because I booked on Travelocity they wouldn’t give me my points or upgrade with my elite status very disappointed

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 29, 2020 by Rocio

Dear Valued Costumer, We are delighted to have been chosen Hotel during your recent stay in Salt Lake City. I am sorry your stay was impacted by this and wish to still have you on property to better accommodate you. Please revise Marriot Bonvoy Program policy to ensure you are receiving the most benefits. We look forward to your next visit. It was truly a pleasure to serve you. Sincerely, Rocio Zorrilla Sheraton Salt Lake City

4 out of 5
Problem was that they advertise shuttle service from airport that has been recently terminated. They apologized but could not see the need to reimburse the 10 dollar Lyft cost Poor manager decision

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Rocio Zorrilla

Dear Valued Customer, Thank you very much for staying with us recently, we sincerely appreciate it. I understand you found opportunities for improvement, and the communication was not clear. Our new parking fee policy started with the beginning of the year. I am sorry this was not communicated to you prior to booking with us. Please contact me if there is anything I can do for you. It was a pleasure to serve you and we look forward to welcoming you back. Sincerely, Rocio Zorrilla Sheraton Salt Lake City

About the Sheraton Salt Lake City Hotel

Location 150 W 500 S, Salt Lake City, UT 84101

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from August 31 to May 31:

  • Swimming pool

Property Features

Sheraton Salt Lake City Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 27000 square feet (2508 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Salt Lake City Hotel. Parking is available for a fee. This 4-star Salt Lake City hotel is smoke free.

  • 362 guestrooms or units
  • 10 levels
  • 2 buildings
  • 27000 sq ft of conference space
  • 2508 sq m of conference space
  • Built in 1975
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Salt Lake Central Station (1.6 km / 1 mi)
  • Metro station: Courthouse Station (0.5 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton Salt Lake City Hotel offers 362 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to noon.

Sheraton Salt Lake City Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3–15 per person
  • Self parking fee: USD 12 per night (in/out privileges)
  • Extended parking fee: USD 12 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Salt Lake City
  • Salt Lake City Sheraton
  • Salt Lake City Sheraton Hotel
  • Sheraton Hotel Salt Lake City
  • Sheraton Salt Lake City
  • Sheraton Salt Lake City Hotel
  • Sheraton Salt Lake City Hotel Utah
  • Sheraton Salt Lake City
  • Sheraton Salt Lake City Hotel Hotel
  • Sheraton Salt Lake City Hotel Salt Lake City
  • Sheraton Salt Lake City Hotel Hotel Salt Lake City

You should know

  • The seasonal pool will open in April and close in September.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.