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Home2 Suites by Hilton Salt Lake City-Murray, UT

3-star property
4927 S. State Street, Murray, UT 1-855-201-7819
4.2 out of 5
Very good!
See all 21 travelocity Reviews

"No on site restaurant, but good choices within walking distance. The only negative I had...a delivery truck was parked at the front entrance blocking ... " More

By a verified traveler on Mon 14 Jun 2021

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Hotel Description

Enjoy 2 restaurants at this 3-star Murray aparthotel

In historical district

With a stay at this Murray aparthotel, you'll be steps from Desert Star Playhouse and within a 15-minute walk of Intermountain Medical Center. Eagle Gate College and Fashion Place Mall are also within 3 miles (5 km).

Renovated in 2014

This aparthotel features 2 restaurants and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, kitchenettes

The 117 apartments feature free WiFi and free wired Internet, flat-screen TVs with digital channels, and kitchenettes with refrigerators, microwaves, and dishwashers. IPod docks, sofa beds, and premium bedding are also available.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$94* Per night/room Nov 12 - Nov 13

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Salt Lake City-Murray, UT ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Salt Lake City-Murray, UT

Everyone (6) Couples (2) Family (14)
5 out of 5
It was great .

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 12, 2021 by Sales Manager

Thank you for the perfect score, we’re thrilled to know you had a great stay. Please come back soon.

1 out of 5
When we go there they had given our room away despite having a reservation for over a month and having confirmed with them earlier that exact day. So we found ourselves at 1am , four sleeping kids in tow and no room. The lady at the front desk said after collecting our deposit for incidentals "we don't have the room you wanted anymore... it's been a busy day. However , I have 1 king bed room and two of you can stay in there. If that doesn't work you can talk to my manager on Monday". Mind you this was early Sunday morning. I couldn't believe they gave out our room after confirming with me that same day and they were holding funds for the room as well. Horrible customer service and so cold about it too.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 22, 2021 by Sales Manager

I sincerely apologize abut that, we will work with our team to look for ways to improve how we communicate. I can tell you're unhappy with how you were spoken to, and I will challenge the team to do better. Thankyou for allowing us the opportunity to hear from you.

4 out of 5
No on site restaurant, but good choices within walking distance. The only negative I had...a delivery truck was parked at the front entrance blocking the handicap parking!

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by Sales Manager

We have 2 restaurants on site and one tea/coffee option as well. I apologize if the hotel failed to mention those options. Soy is located in the main floor of the hotel and is a favorite amongst locals.

5 out of 5
Nice clean facilities

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Sales Manager

Thank you so much for the perfect scores, we’re thrilled to see you had a great stay. Please come back soon, I will challenge my team to continue the perfect service, but also look for ways to improve.

5 out of 5
The room layout and size are perfect for a family. The bed was very comfortable as were the pillows and blankets. We really liked the full sized refrigerator and the fully stocked kitchen. The hotel is very close to a few restaurants and there is a gas station within walking distance. The only negative thing we encountered was the showerhead. The water pressure was really weak and the shower head needed to be descaled from hardwater. It would spray all over and not just in the area it should have. My young daughter was not happy about taking a shower because of the crazy spraying showerhead.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 22, 2021 by Sales Manager

Great feedback, thank you for taking the time to share your experience with us. We sincerely appreciate it, it provides us an opportunity to do better.

4 out of 5
Clean and well equipped room, friendly staff and a generous breakfast are all pluses. A word of caution: rooms do not have sound-proofing from street noise (which there is a lot of!) - a serious oversight when they built this otherwise fine hotel. A concern if you're a light sleeper.

Posted by on May 22, 2021

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Comment from Hotel Management

May 24, 2021 by Sales Manager

Thank you for taking the time to complete a review of the Hilton Home 2 Suites Murray. I am glad you found the hotel to be enjoyable besides the noise, our Mountain view rooms offer a stunning view and we know are much more relaxing.

4 out of 5

Posted by on May 18, 2021

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Comment from Hotel Management

May 30, 2021 by Sales Manager

Thank you for taking the time to complete a review of the Home 2 Suites by Hilton Murray Utah. We’re the willed to see you really enjoyed your stay. Thank you for the great score, please come back soon. I’ll challenge my team to improve our service.

3 out of 5
My Hilton honors wasn't attached to my room. The desk clerk wouldn't help me with it, I was set up by this hotel at the desk originally. The beds both had people and animal hair on them, and had obviously been slept in. I had to call to have it all changed. We love this hotel and stay here often, but this time was not the best experience we have had here.

Posted by on May 5, 2021

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Comment from Hotel Management

May 6, 2021 by Sales Manager

Thank you for sharing your recent experience with us, I am sorry you felt I didn't want to help you with it, that is definitely not the impression we want our guests to have. I remember asking if you had your number and you said know, I went on to explain we could look it up but you said you were in a hurry and would just simply stop by the front desk later. Since you booked online via Expedia, you're unable to attach your Hilton Honors #, but I think you can mention that you have Hilton Honors in the notes or special request field when making your reservations on Expedia.

1 out of 5
I would never pay a dime to stay there. You could hear everything from outside. Drag racing, emergency vehicles, all the traffic. I choose a room based off pictures and didn’t get the room I choose. Check in room forever and a day. The positive was it was spacious and clean.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 23, 2021 by sales manager

Thank you for much for taking the time to complete a review of the Home 2 Suites by Hilton in historic downtown Murray. I apologize that you did not have an exceptional stay. I can totally understand what an inconvenience it would be to have street racers outside. I will definitely share your feedback with our team, have a great day and please stay safe.

4 out of 5
It was clean and I liked the kitchenette. That is all.

Posted by on Dec 29, 2020

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Comment from Hotel Management

Feb 23, 2021 by sales manager

Thank you for taking the time to complete a review of the Home 2 Suites by Hilton in beautiful historic downtown Murray, I am sad to see you did not have an amazing exceptional stay, that is definitely not our goal. I made notes of your concerns and will address them with the correct managers and look for solutions. We hope you will give us another opportunity to earn your business, I am confident we can improve.

About the Home2 Suites by Hilton Salt Lake City-Murray, UT

Location 4927 S. State Street, Murray, UT 84107

Property Features

There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. A 24-hour fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Home2 Suites by Hilton Salt Lake City-Murray, UT. Free self parking is available. You'll have access to the indoor pool at a partner property. A complete renovation of Home2 Suites by Hilton Salt Lake City-Murray, UT was completed in 2014. Smoking is allowed in designated areas at this 3-star Murray aparthotel.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2014
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Murray Central Station (1.1 km / 0.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Home2 Suites by Hilton Salt Lake City-Murray, UT offers 117 air-conditioned accommodations with iPod docking stations and safes. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Home2 Suites by Hilton Salt Lake City-Murray, UT has 2 restaurants on site.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Salt Hotel City-Murray Lake UT
  • Home2 Suites Hilton Salt Lake City-Murray UT
  • Home2 Suites By Hilton Salt Lake City-Murray, UT Utah
  • Home2 Suites Hilton Salt Lake City-Murray UT Hotel
  • Home2 Suites Hilton Salt Hotel
  • Home2 Suites Hilton Salt
  • Home2 Suites by Hilton Salt Lake City Murray UT
  • 2 Suites Hilton Salt Hotel
  • Home2 Suites by Hilton Salt Lake City Murray UT
  • Home2 Suites by Hilton Salt Lake City-Murray, UT Murray
  • Home2 Suites by Hilton Salt Lake City-Murray, UT Aparthotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.