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Comfort Inn Murray - Salt Lake City South

2.5-star property
440 West 5300 South, Murray, UT 1-855-201-7819
3.1 out of 5
See all 16 travelocity Reviews

"We liked the convenience to the area, clean rooms. We had stayed here before and had a good experience. This year the road to access the property was ... " More

By a verified traveler on Tue 07 Sep 2021

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Hotel Description

Hotel with an indoor pool, connected to a shopping center in Murray

In historical district

You'll be within half a mile (1 km) of Eagle Gate College and 2 miles (3 km) of Intermountain Medical Center with a stay here. Desert Star Playhouse and Fashion Place Mall are also within 3 miles (5 km).

Renovated in 2016

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, comfy beds

The 98 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with cable channels.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$83* Per night/room Oct 31 - Nov 1

Studio Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Murray - Salt Lake City South ratings based on 16 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Murray - Salt Lake City South

Everyone (7) Couples (2) Family (4)
3 out of 5
X

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 24, 2021 by Manager on duty

Dear Ed, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely, Management

3 out of 5
We liked the convenience to the area, clean rooms. We had stayed here before and had a good experience. This year the road to access the property was closed for repairs, the pool was closed, the microwave did not work and when asked if we could use the microwave in the kitchen were told they didn't have one in there and we just needed to plug the microwave in(that was not the problem). Just disappointed!

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 8, 2021 by Sincerely management

Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know.

3 out of 5
Pros - none Cons - difficult to find due to construction, dining room food terrible. Carafe water was room temp at best. Front desk clerk was running dining room beside front desk. Pool not in operation due to chlorine shortage. Would not recommend.

Posted by on Aug 19, 2021

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Comment from Hotel Management

Aug 22, 2021 by Manager on duty

Dear valued guest, Thank you for taking the time to share your experience. We are sorry that we were unable to exceed your expectations as that is our goal with all of our guests. I will show this review to our team to ensure we use it as a learning tool to grow and improve. Thank you for choosing us, and we hope you give us another opportunity to better serve you in the future. Sincerely, Management

4 out of 5
It’s okay

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 19, 2021 by Manager on duty

Dear valued guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Comfort Inn Murray - Salt Lake City South, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

1 out of 5
DO NOT STAY HERE! I stay in a hotel about once a month and this is by far THE WORST place I have ever stayed. Worst staff I have ever dealt with. Not just one- all of them were unreasonable, very rude and not at all apologetic for many problems that were all due to their poor staffing and attitude issues. We had three rooms which were all filthy and unkempt. Sheets on the wrong way, dirty linens and the staff refused to give us extra towels or pillows. Breakfast was a gas station muffin that had a horrible taste of fish and when we asked for coffee we were told they only made one pot a day and when it was gone it was gone. Our neighbors had blood on their sheets. Also dogs barking all night and staff vacuuming the hallways at 7am. Not to mention the dog feces all over the lobby which was apparently very funny to the staff who made no effort to clean it up. WORST STAY EVER!!!!

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 2, 2021 by Manager on duty

Dear valued guest, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Guest Relations

2 out of 5
walked into an uncleaned room. nnnnnnnnnnnnnnnnnnnnnnnnnnn

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 13, 2021 by Manager on duty

Dear valued guest, Thank you for taking the time to post this review. We thank you for your feedback and apologize for a not providing 100% perfect experience. We will use your comments to continue to improve our overall operations. We thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

3 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 26, 2020 by Manager on duty

Dear Valued Guest, Thank you for taking the time to leave your rating. We appreciate the feedback and would love to hear what we could have done to have made your experience worthy of a Five out of Five rating. Please feel free to reach out at any time if you would like to discuss. We do hope you allow another opportunity to better serve you. Sincerely, Management

3 out of 5
Unaware they were undergoing a renovation. No access through the front door.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 27, 2019 by Manager On Duty

Dear Valued Guest, Thank you for your review. We appreciate your feedback and have passed it onto our management team who greatly value guest feedback. We would like to extend our deepest apologies for the inconveniences you experienced. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management

4 out of 5
The construction made things a little difficult, but me managed. And yes I would stay there again.

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 14, 2019 by Manager On Duty

Dear Valued Guest, Thank you for sharing your experience. We are all pleased to know that despite the construction; We were still able to provide a positive experience. Thank you for choosing us, and we look forward to hosting you again soon. Sincerely, Management

3 out of 5
TV Remote did not work. Could not get TV to turn off once I finally got it turned on. Picture on wall by bed had cracked glass.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 13, 2019 by Manager On Duty

Dear Valued Guest, Thank you for notifying us of your experience. We are very grateful for your insight and regret to read that you did not have an overall positive experience. Your review will be used by our team as an opportunity to learn and make positive adjustments. Please accept our apologies for any inconveniences you encountered during your stay . We sincerely hope to have the opportunity to make it up to you on a future visit. Sincerely, Management

About the Comfort Inn Murray - Salt Lake City South

Location 440 West 5300 South, Murray, UT 84123

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn Murray - Salt Lake City South offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Murray - Salt Lake City South. Self parking is free. A complete renovation of Comfort Inn Murray - Salt Lake City South was completed in November 2016. Smoking is allowed in designated areas at this Murray hotel.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Murray Central Station (1.4 km / 0.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Murray - Salt Lake City South offers 98 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Murray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski equipment rental shops nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Inn
  • Pavilion Inn Murray
  • Pavilion Murray
  • Quality Inn Murray Salt Lake City South
  • Quality Inn Salt Lake City South
  • Quality Murray Salt Lake City South
  • Quality Salt Lake City South
  • Comfort Murray Salt City South
  • Comfort Inn Murray - Salt Lake City South Hotel
  • Comfort Inn Murray - Salt Lake City South Murray
  • Quality Inn Suites Murray – Salt Lake City South
  • Comfort Inn Murray - Salt Lake City South Hotel Murray

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.