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Comfort Inn Murray - Salt Lake City South

2.5-star property
440 West 5300 South, Murray, UT 1-855-201-7819
3.2 out of 5
See all 24 travelocity Reviews

"The room was very clean. However pool was not so clean. 😕 " More

By a verified traveler on Thu 04 Aug 2022

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Hotel Description

Hotel with 1 indoor pools, connected to a shopping center in Murray

In historical district

You'll find Intermountain Hospital and Intermountain Medical Center within 2 miles (3 km) of this hotel. Desert Star Playhouse and Fashion Place Mall are also within 3 miles (5 km).

Renovated in 2016

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Dec 11 - Dec 12

Studio Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Murray - Salt Lake City South ratings based on 24 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Murray - Salt Lake City South

Everyone (12) Couples (3) Family (6)
4 out of 5
The room was very clean. However pool was not so clean. 😕

Posted by on Aug 4, 2022

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Comment from Hotel Management

Aug 6, 2022 by Manager on duty

Dear Dawn, Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

4 out of 5

Posted by , from Clearfield on Jun 15, 2022

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3 out of 5
Sketchy surrounding area, not at all what it looks like in the pictures posted on the site

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 10, 2022 by Manager on duty

Dear Mattew, thank you for taking the time to tell us about your experience. Please accept our sincere apologies for not providing an overall perfect experience. It is our goal to ensure each and every guests leaves our hotel completely satisfied. Based on your comments we did not achieve this with you. Please allow us another opportunity if your travel plans bring you back to the area. We will show you how we used your feedback to improve our overall operations. Sincerely, Management

3 out of 5

Posted by on May 21, 2022

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4 out of 5
Average Service. Room was clean and comfortable. However the refrigerator would not maintain a cold temp

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 19, 2022 by Manager on duty

Dear Brian, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Comfort Inn Murray - Salt Lake City South, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

1 out of 5
We have two small children so we were going to eat breakfast in our room, the front desk clerk yelled at us for taking our food to our room even after explaining that we had small children and one of them was still asleep. . We travel a lot and will never come back here again. This guy should not be in the hospitality business if he can't treat people with respect. To yell at someone for this is absolutely absurd.

Posted by on Apr 14, 2022

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Comment from Hotel Management

Apr 15, 2022 by Manager on duty

Dear Joanna, I would like to thank you for taking the time to provide us with your feedback. Please rest assured we are taking this matter very seriously to prevent this from happening again. I have shared your feedback with the team and once again would like to apologize. I hope that you come back and stay with us if your travels bring you back to the area. Feel free to give us a call directly if you like to discuss this matter in further detail. Sincerely, Management

5 out of 5
The stay was great

Posted by , from TAYLORSVILLE on Mar 5, 2022

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Comment from Hotel Management

Mar 8, 2022 by Manager on duty

Dear Lisa, Thank you for such a wonderful compliment. We do strive to deliver the best stay possible and I am happy to see your experience is alignment with our attitudes and philosophies. Sincerely, Management

2 out of 5
Wifi was non existant. Evidently not enough bandwidth so you couldn't even open google. There was not enough verizon signal to use that method either. found out on arrival pool/spa has been closed for some time and will be for the forseeable future. Additionally we had credit card fraud occur with multiple charges attemted to our card resulting in having that card cancelled. Not great while travelling!

Posted by on Oct 27, 2021

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Comment from Hotel Management

Oct 28, 2021 by Sincerely, Management

Dear valued guest, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for falling short of your expectations. Our entire team takes great pride in the overall guest experience, and we all feel very disappointed knowing that you were dissatisfied with that aspect of your stay. We genuinely care about our guests, and we are very thankful for you choosing us. It is our hope that you will give us another opportunity to better serve you in the future.

3 out of 5
X

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 24, 2021 by Manager on duty

Dear Ed, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely, Management

3 out of 5
We liked the convenience to the area, clean rooms. We had stayed here before and had a good experience. This year the road to access the property was closed for repairs, the pool was closed, the microwave did not work and when asked if we could use the microwave in the kitchen were told they didn't have one in there and we just needed to plug the microwave in(that was not the problem). Just disappointed!

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 8, 2021 by Sincerely management

Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know.

About the Comfort Inn Murray - Salt Lake City South

Location 440 West 5300 South, Murray, UT 84123

Property Features

Comfort Inn Murray - Salt Lake City South offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Murray - Salt Lake City South. Self parking is free. A complete renovation of Comfort Inn Murray - Salt Lake City South was completed in November 2016. Smoking is allowed in designated areas at this Murray hotel.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Murray Central Station (1.5 km / 0.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Murray - Salt Lake City South offers 98 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Murray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski equipment rental shops nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Inn
  • Pavilion Inn Murray
  • Pavilion Murray
  • Quality Inn Murray Salt Lake City South
  • Quality Inn Salt Lake City South
  • Quality Murray Salt Lake City South
  • Quality Salt Lake City South
  • Comfort Murray Salt City South
  • Comfort Inn Murray - Salt Lake City South Hotel
  • Comfort Inn Murray - Salt Lake City South Murray
  • Quality Inn Suites Murray – Salt Lake City South
  • Comfort Inn Murray - Salt Lake City South Hotel Murray

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.