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"Hot tub inoperable evidently for the last month and I was not informed even when I asked at check in, since I live locally one of the reasons for my v ... " More

By a verified traveler on Mon 02 Jan 2023

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Hotel Description

4-star hotel near University of Utah

City center stay

A stay at this Downtown Salt Lake City hotel places you steps from Abravanel Hall and within a 5-minute walk of Vivint Smart Home Arena. Salt Lake Art Center and Museum of Church History and Art are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$153* Per night/room Feb 10 - Feb 11

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Hotel Salt Lake City Downtown ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Salt Lake City Downtown

Everyone (9) Couples (4) Family (5)
2 out of 5
The front desk staff were all very pleasant — but the housekeeping did not clean. When I checked in there were crumbs and dirt on the room floor, hair IN the shower head (and somehow on the ceiling?) I left and they came in to clean the room while I was gone, but they clearly only remade the bed and changed out the towels. Also there was an adjoining room (I came alone) but I could hear EVERYTHING even a sniffle, so imagine I heard them using the toilettes and showering — and speaking of showering, the water was cold most days until 3pm when it finally got hot. The property doesn’t have a good walk score, no nice restaurants around, no museums, no supermarkets. It was very loud and inconvenient. This was a last minute reservation for me, but I won’t be back

Posted by , from Brooklyn on Jan 23, 2023

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Comment from Hotel Management

Jan 24, 2023 by Becky C.

Thank you for taking the time to review your recent stay with us. We are sorry to hear that you experienced a variety of problems during your stay and we appreciate your feedback to improve future guests stays.

4 out of 5
Hot tub inoperable evidently for the last month and I was not informed even when I asked at check in, since I live locally one of the reasons for my visit was the pool and hot tub.

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 5, 2023 by Becky C.

Dear Leonard, Thank you for taking the time to review your recent stay with us. We apologize for the inconvenience and upset caused by not having out hot tub open during your stay and that it was not communicated to you. We hope to see you again in the future!

2 out of 5
This property needs some TLC. We travel a lot and don’t expect fancy but do expect clean. This property was not clean. Our room was dated and worn out. After unloading and getting into bed one of the beds we noticed had hair including pubic hair in it. We called down and requested new sheets. After making the bed up and getting in noticed the cover had some small spots of blood and makeup. We then requested to have the beds completely changed, which was done. The next day I made the mistake of looking behind the dresser and found it to be a time capsule of twenty years of items and dust that had collected over time - cups, lids, socks, lanyards, etc. There was also a towel under the sink on the floor that was not ours.

Posted by on Nov 28, 2022

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Comment from Hotel Management

Nov 30, 2022 by Becky C.

Dear Jennifer, Thank you for taking the time to review your recent stay with us. I sincerely apologize for the housekeeping concerns you experienced and I have made sure to pass this along to our housekeeping manager to address with her team.

3 out of 5

Posted by , from IDAHO FALLS on Oct 10, 2022

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3 out of 5
I didn’t like the upkeep old tearing carpet holes in the wall . They also charged $22 a day parking like the proximity to the event center public transportation

Posted by on Oct 4, 2022

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Comment from Hotel Management

Oct 5, 2022 by Becky C.

Hi Ron, Thank you for taking the time to review and rate your recent stay with us. We are excited that we will be renovating next year and we hope to see you again after to show all of our improvements.

4 out of 5

Posted by on Mar 27, 2022

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4 out of 5
Nice location, clean

Posted by , from ROUND ROCK on Mar 22, 2022

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Comment from Hotel Management

Mar 24, 2022 by Becky C.

We are so glad that you enjoyed our location and our rooms. We look forward to welcoming you again soon!

5 out of 5

Posted by on Mar 15, 2022

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4 out of 5
Location was very convenient to arena and pick up / drop off UTA was only a min walk for airport. Room was clean, but could use updating. There was a cat drawn on the ceiling of the room I stayed in. A 10 min walk in any direction will get you to food or shopping.

Posted by on Mar 12, 2022

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Comment from Hotel Management

Mar 13, 2022 by Becky C.

Dear Angie, We are so glad to hear that we were a convenient location for you during your stay in Salt Lake! We hope to see you again in the future.

5 out of 5
Beautiful, modern hotel in a great area of Salt Lake City. Front desk staff are amazing - working with smiles on Christmas Day. Parking is great and the whole process is smooth!

Posted by , from New Smyrna Beach on Dec 26, 2021

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Comment from Hotel Management

Dec 26, 2021 by Becky C.

Dear Sean, Thank you for taking the time to review your recent stay with us. I am glad that we were able to make your stay a great one and we look forward to welcoming you again in the future!

About the Radisson Hotel Salt Lake City Downtown

Location 215 W South Temple, Salt Lake City, UT 84101

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. A fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Radisson Hotel Salt Lake City Downtown. Parking is available for a fee. This 4-star Salt Lake City hotel is smoke free.

  • 381 guestrooms or units
  • 14 levels
  • 450 sq ft of conference space
  • 42 sq m of conference space
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: North Temple Bridge/Guadalupe Station (1.2 km / 0.7 mi)
  • Metro station: Temple Square Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Radisson Hotel Salt Lake City Downtown offers 381 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of towels can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Copper Canyon Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Copper Canyon Tavern - This bar serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 19 per person (approximately)
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered valet parking fee: USD 27 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Hotel Salt Lake City Downtown
  • Salt Lake City Radisson
  • Radisson Hotel Salt Lake City Downtown Utah
  • Radisson Salt Lake City Downtown Hotel Salt Lake City
  • Radisson Salt Lake City Downtown
  • Radisson Salt City Salt City
  • Radisson Hotel Salt Lake City Downtown Hotel
  • Radisson Hotel Salt Lake City Downtown Salt Lake City
  • Radisson Hotel Salt Lake City Downtown Hotel Salt Lake City

You should know

  • This hotel caters to LGBTQ guests.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.