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"Friendly & helpful staff. Indoor pool, spa & sauna open till 11 PM which was awesome as we checked in around 8 PM after a 9-hour-drive. Room was clean ... " More

By a verified traveler on Tue 24 Sep 2019

Hotel Description

3.5-star hotel near Salt Palace, connected to a shopping center

Heart of Salt Lake City

A stay at this Downtown Salt Lake City hotel places you steps from Salt Palace and a 5-minute walk from City Creek Center. Temple Square and Capitol Theater are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 21 conference rooms, business center, and valet parking. WiFi in public areas is free.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 510 guestrooms also offer WiFi and pillowtop beds. Other amenities include refrigerators, room service, and flat-screen TVs with cable channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Feb 29 - Mar 1

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Concierge Room, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Salt Lake Marriott Downtown at City Creek ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Salt Lake Marriott Downtown at City Creek

Everyone (5) Couples (1) Family (2)
2 out of 5
The only reason we reserved a room at this hotel was because travelocity said it had an indoor pool. It did but has been under renovation for several months. It was so disappointing. My kids were so upset, it ruined the trip for them. The room was old and in need of repair, the shower curtain was falling off and the shower head was so worn out it either shot one stream straight out or shot 6 streams and dribbled out. The rooms were old and dated and didn’t look anything like Travelocity’s pictures. The beds were clean and comfortable for what it’s worth. I feel very taken advantage of and will not use Travelocity or Marriott at City Creek ever again. If there was rooms available at neighboring hotels I would have gone somewhere else to at least make my kids happy. Be warned.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 2, 2020 by AT

Good day, we sincerely apologize that you were disappointed with some aspects of your stay at our hotel. We appreciate your feedback as we continue to strive towards excellence.

3 out of 5

Posted by on Dec 9, 2019

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5 out of 5
Friendly & helpful staff. Indoor pool, spa & sauna open till 11 PM which was awesome as we checked in around 8 PM after a 9-hour-drive. Room was clean & comfy. We were quoted a lower price for parking than we actually ended up having to pay, but everything else was great. We would definitely consider staying here again next time we are in SLC.

Posted by , from Victorville, CA on Sep 24, 2019

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2 out of 5

Posted by on Dec 30, 2018

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5 out of 5
Great service. Complimentary room upgrade. Near businesses, Temple, State Capital, etc.

Posted by on Jun 13, 2018

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5 out of 5

Quick Trip with Son

Location: City Creek mall is next door with shopping, food, etc., Temple Square is across the street.
My son and I met a friend in SLC for a couple of days. The location was great for shopping, dining, and doing touristy stuff. The staff was helpful and the place was modern and clean. I'd go back again tomorrow.

Posted by on Sep 7, 2015

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3 out of 5
Pros: The views were great. The room was very clean.
Cons: This hotel seems to be a little dated. I was expecting something nicer from a Marriott. The room amenities were sparse.
Location: Great location. Downtown in walking distance to some great shopping and restaurants. Public train was super easy to use and free downtown.
We went here for an anniversary get away. We were a little disappointed by the dated room and lack of amenities. Great location though. The bed was comfy and the room was clean.

Posted by on Apr 1, 2015

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1 out of 5

Horrible service

Did not get the room that I booked, people in restaraunt/bar would not help me after 20 min I had to walk up and get there attention. Service desk was no help. I will never stay at this hotel again and I recommend it to nobody

Posted by on Mar 23, 2015

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5 out of 5

A nice place to stay

Pros: Close restaurants, close shopping
Cons: No free Internet
I liked this hotel. The parking was convenient and not very expensive. The location was wonderful with lots to do nearby. The one thing that bothered me was that they charged for wi-fi.

Posted by on Oct 2, 2012

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5 out of 5

Great Quality Hotel in Heart of Downtown

I was very pleased with this hotel. The room and view of downtown were beautiful. The staff was great and really helpful. I highly recommend staying here if you need to stay downtown.

Posted by , from San Diego, CA, USA on Sep 18, 2012

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About the Salt Lake Marriott Downtown at City Creek

Location 75 S West Temple, Salt Lake City, UT 84101

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 13350 square feet (1240 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Salt Lake Marriott Downtown at City Creek. For a fee, parking is available. This 3.5-star Salt Lake City hotel is smoke free.

  • 510 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 13350 sq ft of conference space
  • 1240 sq m of conference space
  • Built in 1981
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Salt Lake City, UT (SLC-Salt Lake City Intl.) (11.7 km / 7.3 mi)
  • Train station: North Temple Bridge/Guadalupe Station (1.7 km / 1 mi)
  • Metro station: Temple Square Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Salt Lake Marriott Downtown at City Creek offers 510 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This Salt Lake City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Elevations - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Destinations Lounge - This restaurant serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Water skiing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Nearby parking fee: USD 20 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Creek
  • Marriott Creek Hotel
  • Marriott Creek Hotel Salt Lake Downtown City
  • Salt Lake Marriott Downtown City Creek
  • Salt Lake City Marriott
  • Salt Lake Marriott Downtown At City Creek Salt Lake City, Utah
  • Salt Lake Marriott Downtown City Creek Hotel
  • Salt Lake Marriott Creek Hotel
  • Salt Lake Marriott Creek
  • Marriott Salt Lake City Downtown Hotel Salt Lake City
  • Salt Marriott At City Creek
  • Salt Lake Marriott Downtown at City Creek Hotel
  • Salt Lake Marriott Downtown at City Creek Salt Lake City
  • Salt Lake Marriott Downtown at City Creek Hotel Salt Lake City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Salt-Lake-City-Hotels-Salt-Lake-Marriott-Downtown-at-City-Creek.h5267-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.