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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
3-star hotel near Salt Palace Convention Center

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Lobby sitting area
Free daily continental breakfast
Terrace/patio
Indoor pool, open 6:00 AM to midnight, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪14 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(161 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Double Queen, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

King Bar, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard King, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Salt Lake City

Heart of Salt Lake City.Within a 15-minute walk of this Downtown Salt Lake City hotel, you'll find Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 2 miles (3 km).

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Delta Center - 14 min walk - 0.8 miles
  • Temple Square - 16 min walk - 0.9 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Conference Center - 19 min walk - 1.0 mile

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Thani Bowl Noodle House - ‬7 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

3-star hotel near Salt Palace Convention Center
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2508 square feet (233 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2508 sq ft of conference space
  • 233 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Frequently asked questions

How close is Crystal Inn Hotel & Suites Salt Lake City to the airport?

Crystal Inn Hotel & Suites Salt Lake City is 6.5 mi (10-min drive) away from the Salt Lake City International Airport (SLC) airport, the closest popular airport to the property.

How much does it cost to stay at Crystal Inn Hotel & Suites Salt Lake City?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites Salt Lake City on Sep 28, 2025 start from $121.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystal Inn Hotel & Suites Salt Lake City have an airport shuttle?

Crystal Inn Hotel & Suites Salt Lake City offers a free airport shuttle, available 24 hours a day.

Does Crystal Inn Hotel & Suites Salt Lake City offer free breakfast?

Crystal Inn Hotel & Suites Salt Lake City offers free continental breakfast on weekdays between 6 AM and 9:00 AM and weekends between 7 AM and 10 AM.

Is there a casino at Crystal Inn Hotel & Suites Salt Lake City?

No, there is no casino at this hotel.

What time is check-in at Crystal Inn Hotel & Suites Salt Lake City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crystal Inn Hotel & Suites Salt Lake City?

This hotel offers free self parking.

Does Crystal Inn Hotel & Suites Salt Lake City have a pool?

Crystal Inn Hotel & Suites Salt Lake City features an indoor pool. Guests can enjoy pool access from 6:00 AM to midnight.

Does Crystal Inn Hotel & Suites Salt Lake City have a spa?

There are no spa services available at this hotel.

How close is Crystal Inn Hotel & Suites Salt Lake City to downtown Salt Lake City?

Crystal Inn Hotel & Suites Salt Lake City is 0.6 mi away from Salt Lake City.

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2380 out of 3335 reviews
Rating 8 - Good. 651 out of 3335 reviews
Rating 6 - Okay. 202 out of 3335 reviews
Rating 4 - Poor. 58 out of 3335 reviews
Rating 2 - Terrible. 44 out of 3335 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KIRSTEN, CHEHALIS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was good, staff was fast and told Me what I needed to know. My room is very clean, spacious and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2025

10/10 Excellent

Myron, Saint George

Stayed 2 nights in Aug 2025

4/10 Poor

Jamie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Kinda run down and dirty.

This hotel was busy busy. There is a constant non stop fan in the bathrooms that you cannot not shut off. It’s very noisy along with the bending and ice machines. The halls are hot and stuffy with no ventilation and the hotel is not clean. Our room was extremely dusty and had garbage stuffed behind the night stand and old protest signs stashed on top the closets. Although breakfast is free, there isn’t adequate seating to enjoy your meal. I told the front desk our room was dirty and he said they were short staffed and he would make a note. One of the elevators next to our room was also broken.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in May 2025

8/10 Good

Denise

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 2 nights in Jun 2025

8/10 Good

Agnes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was small and dark, could use some updates. Breakfast was okay. Could hear the guest on floor above walking around. Stayed for only one night.
Stayed 1 night in Jun 2025

6/10 Okay

Kristi

Traveled with partner
The jetted tub was a plus. We were woken up to a worker slamming open our door and yelling “luggage”. Luckily we had our safety lock on but it was a jolt at 7am.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Easy check-in. The in room spa was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

Helga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of many restaurants and the convention center.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

Another great stay here, staff are kind, room is nice, clean and quiet. And the breakfast buffet is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff and a nice room. Easy to walk to Main Street for dining.
Stayed 1 night in Jun 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
I had a room with a jetted tub so off the bat I cannot hate this place, the tub was massive and just what I needed! I did struggle with the wifi, where I got it to work on my phone but not my computer. The complimentary breakfast is nice because the area isn't terribly walkable so I'm not sure where I would have had breakfast if they didn't offer it. They didn't give me a parking pass (despite me giving them my car info and specifically asking about where to park) so I got a parking ticket, but they said they would void it. If you stay here, be sure to get the slip of paper from them, as they may forget to give it to you.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff was friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Lindsey

Business traveler
Liked: Staff & service
It was rather run down, the sheets were really rough,
Stayed 3 nights in Jun 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a wonderful experience. I really appreciate them making the accommodation for me to check in early it made all the difference for my day Rooms and lobby are clean, beds are comfy, AC works / truly an excellent place to stay, I will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Staff was super friendly and the breakfast had many healthy choices. You can tell the staff takes great pride in making guests feel at home. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Leia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and accommodating!
Stayed 1 night in Jun 2025

8/10 Good

maria

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel was okay at best. It need updating, and it could be a little bit cleaner. The way that breakfast is setup, you eat across from the main welcome desk. I felt as though the hosts were staring at us eating, which felt a little unsettling. Also, the parking lot for the hotel was very crowded, and the area around the hotel did not feel very safe, even though the hotel itself seemed fine. There were no convenient stores other than a vape store across the street. There was a LGBTQ festival that weekend, and the whole area was extremely overcrowded, so maybe we were feeling some of this chaos around us. Overall, I wasn't completely disappointed, but I might try to find a suburb outside of Salt Lake City to stay if I visit again one day.
Stayed 2 nights in Jun 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby and hall ways were very hot! Thankfully the ac in our room worked wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Stayed 1 night in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025