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Waldorf Astoria Park City

5-star property
2100 W Frostwood Drive, Park City, UT 1-855-201-7819

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4.2 out of 5
Very good!
See all 17 Travelocity Reviews

"Loved location Team Service Quality View " More

By a verified traveler on Sun 03 Jan 2021

Points Of Interest

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Hotel Description

Family-friendly 5-star resort near Canyons Resort

In Park City

You'll be within half a mile (1 km) of Canyons Resort and 2 miles (3 km) of Red Pine Adventures with a stay here. Redstone and Monkey Mountain are also within 3 miles (5 km).

Poolside dining

This smoke-free resort features a full-service spa, 2 spa tubs, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor pool and unwind at the poolside bar and bar/lounge.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 159 guestrooms also offer free WiFi and pillowtop beds. Other amenities include iPod docks, 24-hour room service, and flat-screen TVs with digital channels.

Room, 1 King Bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max
$279* Per night/room Apr 25 - Apr 26

Suite, 2 Bedrooms, Accessible (Roll-in Shower)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 8 Max

Suite, 4 Bedrooms (Bi-Level)

Bed Count 2 King Beds Maximum Occupancy 12 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 3 Bedrooms, Jetted Tub

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Waldorf Astoria Park City ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Waldorf Astoria Park City

Everyone (2) Couples (2)
5 out of 5
Loved location Team Service Quality View

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 3, 2021 by Lindsey

Thank you so much for your wonderful feedback! We hope to welcome you back soon.

1 out of 5
Our suit was dirty upon arriving! Dust all over everything looked out of place etc. No housekeeping the first day, no turn down service the first night. We had to call to find out why this wasn’t being done, so we did just that and it was a we are so sorry and a hand written note apologizing for unclean room. The hotel and the rooms are very outdated for the price you pay. One thing is for sure the valet guys are beyond knowledgeable of the area and provide good ideas of where to site see etc, they were so friendly! As for the hotel staff, very rude, didn’t know anything it seemed about the area, especially the concierge, how can you be such a luxury hotel and not provide info to your guests. Back to housekeeping, it wasn’t until the day before we left that they finally cleaned the room and did the job you would expect. We were given a cheap bottle of wine for the inconvenience to us! That’s some five star appreciation right there! Lol literally $12 bottle of cheap wine. I even spoke to a manger concerning our room and he put me off as if it were not a big deal. It’s a huge deal when you pay these kind of prices to stay there. A lot of the staff acted as if you were putting them out, but the valet guys totally made up for it! Awesome job valet! Not sure I will ever stay here again.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by Manager

Hello, The entire team at Waldorf Astoria Park City honors your honest review. Your review has been sent to our Directors and Guest Experiences Manager to utilize as a training tool to elevate our service. We are currently undergoing a room refresh to address your comments about the outdated look, and we hope to have the opportunity to welcome you back with brand new rooms and a five star stay. Kindest regards, Waldorf Astoria Park City Management Team

3 out of 5

Okay, but too many hassles/problems for the price

Pros: Comfortable bed. Large shower, Nice courtyard (when snow is cleared). Friendly staff.
Cons: As mentioned above. Also, snow fell while we were there but sidewalks to the inner courtyard were not cleared?
Location: Love the area. Never a shortage of things to do. Excellent restaurants in Park City. Beautiful area for outdoor types.
Our unit had a dishwasher but it had never been fully installed. Whenever we tried to load it, the entire dishwasher came disconnected and tilted forward. We couldn't really use it. Our room had 4 TVs: 1 in the bedroom, the family room and 1 in each bathroom. None of them had a Blu-ray player. We called the front desk to request one. They brought a unit fairly quickly and set it up not quite as quickly. When they left, we realized it was a DVD player not Blu-ray. So, why didn't we just stream movies? Well, you do pay a $35/night charge for internet but it is super slow. You must pay an additional ~$15 per night for high speed internet. The heating in our room was not working. We would turn the thermostat up but the heat would not change. Called front desk and they sent someone to fix it. Still didn't work. We kept turning the timer knobs on our fireplaces to keep the rooms warm. There is no option to self park -- not on the street or in a parking lot -- unless you are willing to walk 1/2 mile. So you will need to plan ahead whenever you need your car and account for an extra 15 minutes. Also, if you leave anything in your car, there is not an option to just walk into the parking garage to get it. You will again, need them to retrieve your car for you so that you can get it. Sunglasses, jacket, headphones: small things we typically leave in the car we had to ask for the car to retrieve. Expect fewer problems for the price of the stay.

Posted by , from Riverdale, UT on Oct 27, 2017

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3 out of 5
Pros: location
Cons: everything
too many problems-TV did not work, coffee broken, air conditioning had to be fixed, lousy view out the window (warehouse of some kind)

Posted by on Jul 11, 2016

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5 out of 5

Excellent hotel, except for a very uncomfortable, soft bed.

Pros: Free Internet, Quiet, luxurious
The setting is beautiful. The staff were very helpful. The entire hotel was exceptionally clean and well-appointed. The restaurant was quite good and had some vegetarian choices, which are sometimes difficult to find. The spa services were the best I have ever used and prices were quite reasonable. Danielle was a particularly skilled massage therapist who significantly helped me with a severe muscle spasm that occurred while we were there. The only drawback was that the bed was incredibly soft and as a result was very uncomfortable.

Posted by , from Nova Scotia, Canada on Sep 3, 2012

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5 out of 5

Awesome facial by Angel

Highly recommend the new Hydro facial at Golden Door Spa by Angel a very sweet, kind, and caring esthetician who personal service and thoughtful attention to details customized this facial to me and my shell fish allergy (had to leave on product out do to my allergys) this Hydro facial took years of my forehead and brow totally reduced wrinkles highly recommend. Thank you Angel I appreciate you!

Posted by on Aug 26, 2012

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5 out of 5

Totally Awesome!! A Must-Stay!!!

Pros: Close restaurants, Free Internet, beatiful view, mountain access
We recently stayed at the Waldorf Astoria Park City this summer and had a WONDERFUL STAY!! FAbulous hotel, great service, beautiful pool area, walk to mountain, free concerts, etc. We stayed in the winter for skiing (which was equally awesome) and really enjoyed the summer as well. Great views - courtyard and mountain views are absolutely wonderful. This is a must-stay! Winter or Summer.

Posted by , from Chicago, IL on Jul 27, 2012

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5 out of 5

Wonderful birthday celebration weekend!

Pros: Close restaurants, Free Internet, Quiet, excellent well-trained staff, five minute drive to main street
I really cannot say enough good things about this hotel! I met two friends there to celebrate our 40th birthdays in Park City. We got an excellent summer rate on our 1 bedroom king residence for the 3 of us. We had a pull out couch in the living room that they made up nightly for us. The bed was comfortable, unlike most pull out beds. Two bathrooms, washer dryer, full kitchen and really pretty, modern decor. Pool area is clean and very comfortable. Two jacuzzis and a fire pit with smores each night. The staff is very well trained and so incredibly attentive. We utilized the concierge multiple times for concert tickets (deer valley music festival), restaurant reservations and local information and everyone was amazing! They went above and beyond to help make our stay effortless. The spa is gorgeous and the staff are also lovely. We went down everyday to use the steam shower and sit in repose for a while. We took a class with Jada in the fitness center and had a great workout and a lot of fun! We finished our visit with swedish massages and lots of relaxation in front of the fire place. They also sent down a chilled bottle of champagne for our birthday celebration-very thoughtful. Summer is the time to visit Park City! No crowds, 2 for 1 dinners in fabulous restaurants, cool weather and super nice people. Can't wait to come back!

Posted by , from Charlotte, NC, USA on Jul 19, 2012

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5 out of 5

Very beautiful hotel!

Pros: Quiet, luxurious
Definitely worth the money. The rooms were cozy (I loved the fireplace inside) and room service was very speedy. The staff were very helpful and the valets were great as well. I would recommend this to anyone. It is worth your money.

Posted by , from Orem, UT, USA on Apr 23, 2012

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5 out of 5

Stylish and Comfortable

Pros: Close restaurants, Free Internet, Quiet
My only complaint would be that the room was a little bit cramped--Other than that it was really beautiful. The bed was comfortable, the sheets were crisp and white, the cover was fluffy and the atmosphere romantic. Slippers, bathrobes, chocolates, etc. Pretty fire pits outside were lit up at night while my sweetheart held me close and pointed out the constellations. Wonderful getaway.

Posted by , from Provo, UT, USA on Nov 17, 2011

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About the Waldorf Astoria Park City

Location 2100 W Frostwood Drive, Park City, UT 84098

Property Features

Waldorf Astoria Park City offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this resort measures 3864 square feet (359 square meters). A fitness center, spa services, and a terrace are also featured at the luxury Waldorf Astoria Park City. This 5-star Park City resort is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 5 levels
  • 3864 sq ft of conference space
  • 359 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Cabanas by the pool (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Salt Lake City International Airport (SLC) (54.2 km / 33.7 mi)

Room Amenities

Waldorf Astoria Park City offers 159 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Park City resort provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium digital channels. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Jetted tub
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Powder - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Poolside Bar & Grill - This poolside café specializes in American cuisine and serves lunch and light fare. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby

Spa Services

Waldorf Astoria Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Ski shuttle
  • Ski storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Valet parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.75 and USD 26 per person (approximately)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park City Waldorf Astoria
  • Waldorf Astoria Hotel Park City
  • Waldorf Astoria Park City
  • Waldorf Astoria Park City Hotel Park City
  • Waldorf Astoria Park City Utah
  • Waldorf Astoria Park City Resort
  • Waldorf Astoria Park City Utah
  • Waldorf Astoria Park City Uta
  • Waldorf Astoria Park City Resort
  • Waldorf Astoria Park City Park City
  • Waldorf Astoria Park City Resort Park City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Waldorf Astoria Park City is listed in the 2017 Condé Nast Traveler Top 100 List.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.