Travelocity Verified Review
"It' is very conveniently located..Free parking. Morning staff very professional..Bartender insulted me, called me psycho and was very unprofessional. He forced a drink on me to sample which I don't even think it is legal to sample alcohol in Utah, after I told him twice I was not interested in what he was offering..Very unclassy and fell far below my expectations and ruined my night..This hotel is wanting to present a very European semi upscale setting so that was my expectation when I walked into the bar..I told the bartender that I don't drink very often, but that does not mean I am ignorant by any means. I stated I was thinking about a nice glass of wine or maybe a nice sweeter mixed drink..I assumed he would share a little bit about some top wines he had or maybe a specialty drink he makes. I stated that I don't drink often, to basically say, "I'm not an alcoholic and I don't just sit down at a bar and order my " usual"". I was just hoping for some suggestions. Instead I got a cider slapped down in front of me and then name called " psycho" as I was leaving the bar because I stood up for myself? Fired is the only word I have for that..and abusive...you never say that to a guest, much less to anyone period. Please reevaluate who you hire as staff...Completely unacceptable. He crossed every line and every boundary with me and within his job description. Insulting a guest, bashing my character, verbal abuse, breaking the law and forcing a beverage on me that I didn't want."
A verified traveler stayed at AC Hotel by Marriott Park City