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The Grand America Hotel

5-star property
555 S Main St, Salt Lake City, UT 1-855-201-7819
4.5 out of 5
Wonderful!
See all 14 travelocity Reviews

"Beautiful hotel. Service was very good. Some staff were very friendly others ignored you. Need a dining venue in the hotel in the afternoon. The d ... " More

By a verified traveler on Tue 20 Jun 2023

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Hotel Description

5-star luxury hotel near Salt Palace Convention Center

City center stay

Your stay at this Downtown Salt Lake City hotel places you within 2 miles (3 km) of Salt Palace Convention Center and Vivint Arena. Salt Lake City and County Building and The Leonardo are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Make the most of the 24-hour gym and seasonal outdoor pool, and relax with drinks at one of the 2 bars/lounges.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$319* Per night/room Sep 24 - Sep 25

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Grand America Hotel ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Grand America Hotel

Everyone (5) Couples (2) Family (6)
5 out of 5
Beautiful hotel. Service was very good. Some staff were very friendly others ignored you. Need a dining venue in the hotel in the afternoon. The dining facility across the street was exceptional.

Posted by on Jun 20, 2023

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Comment from Hotel Management

Jun 22, 2023 by The Grand America Hotel Team

Dear Barry, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

5 out of 5
The Grand American is a beautiful place to stay. The rooms are lovely and very clean. We will always stay here when visiting Salt Lake City.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 28, 2022 by The Grand America Hotel Team

Dear Vanessa, Thank you for sharing your experience at our hotel! We hope to welcome you back to The Grand America again soon. Warm regards, The Grand America Hotel Team

5 out of 5

Posted by on Jun 13, 2022

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2 out of 5
I selected the "mountain view" option, but this was not provided.

Posted by , from CASTLE ROCK on Feb 15, 2022

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Comment from Hotel Management

Feb 15, 2022 by McKenzie C

Dear Shawn, Thank you for reviewing your recent stay with us. Please know that we very much appreciate you taking the time to share your valuable feedback. Your comments have been shared with our team so that we can understand your experience and improve on our shortcomings. We hope to welcome you again.

3 out of 5

Posted by on Nov 14, 2021

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5 out of 5
Love this place. Perfect room.

Posted by on Oct 8, 2021

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Comment from Hotel Management

Oct 8, 2021 by Quincy

Dear Rick, Thank you for being our guest and for your wonderful review of our hotel! We hope to welcome you back to The Grand soon.

5 out of 5

Posted by on Aug 21, 2021

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5 out of 5
Beautiful

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 19, 2021 by Julene Reeder

Dear Guest, Thank you for your positive feedback. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

5 out of 5

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 19, 2021 by Julene Reeder

Dear Guest, Thank you for your positive feedback. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

5 out of 5
Classy place.

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 13, 2021 by Julene Reeder

Dear Guest, Thank you for staying with us and for sharing your review. We are happy you enjoyed your classy experience, and we hope to welcome you again soon.

About the The Grand America Hotel

Location 555 S Main St, Salt Lake City, UT 84111

Property Features

The Grand America Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A seasonal outdoor pool, a 24-hour fitness center, and a sauna are also featured at the luxury The Grand America Hotel. For a fee, parking is available. This 5-star Salt Lake City hotel is smoke free.

  • 1 building
  • 775 guestrooms or units
  • 24 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2000
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Salt Lake Central Station (2.1 km / 1.3 mi)
  • Metro station: Courthouse Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Grand America Hotel offers 775 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Salt Lake City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Laurel Brasserie & Bar - Onsite brasserie. Guests can enjoy drinks at the bar. Happy hour is offered.

Bonne Vie - Onsite café. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2–25 for adults, and USD 2–20 for children
  • Covered self parking fee: USD 24 per day (in/out privileges)
  • Secured valet parking fee: USD 34 per day (in/out privileges)
  • In-room microwave fee: USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • America Grand Hotel
  • Grand America
  • Grand America Hotel
  • Grand Hotel
  • Grand America Hotel Salt Lake City
  • Grand America Salt Lake City
  • The Grand America Hotel Hotel
  • The Grand America Hotel Salt Lake City
  • The Grand America Hotel Hotel Salt Lake City

You should know

  • The seasonal pool will open in May and close in August.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.