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4.7 out of 5

"The Grand America Hotel is FABULOUS! The name frankly had me worried, but what a wonderful hotel! The room was beautiful, spotlessly clean, the staf ... " More

By a verified traveler on Sun 09 Aug 2015

Hotel Description

5-star ski hotel near The Gateway

Skiing getaway

Your stay at this Downtown Salt Lake City hotel places you within 2 miles (3 km) of Salt Palace and Salt Lake Temple. Temple Square and Tabernacle are also within 2 miles (3 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the indoor pool and visit the 2 bars/lounges and poolside bar for drinks.

Free Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 775 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include 24-hour room service, minibars, and premium bedding.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$239* Per night/room Jan 3 - Jan 4

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Grand America Hotel ratings based on 38 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand America Hotel

Everyone (8) Family (2)
5 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Annie Fitzgerald | Director of Guest Experience

Dear Guest, Thank you for staying with us. We are thrilled you had a 5-star experience, and we hope to have the pleasure of welcoming you again for a future stay.

5 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Annie Fitzgerald | Director of Guest Experience

Dear Guest, Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We are pleased to read that you found your time with us to be a great experience and hope to welcome you again soon.

5 out of 5
Excellent attentive service and beautiful property. Clean and lovely all around!

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 5, 2019 by Annie Fitzgerald | Director of Guest Experience

Dear Guest, Thank you for staying with us! It is wonderful to read that you enjoyed the property and service you were provided. We hope to have the pleasure of welcoming you again someday.

5 out of 5
Loved everything about our stay - the service, staff, room and facilities - it was all absolutely wonderful!

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jul 5, 2019 by Annie Fitzgerald | Director of Guest Experience

Dear Guest, Thank you for staying with us! It is wonderful to know you thoroughly enjoyed everything about your stay. We are grateful to serve you and hope to welcome you again soon.

5 out of 5
always enjoy staying here. super friendly staff and very clean!

Posted by on Mar 18, 2019

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3 out of 5
Overall the Grand America was fine. The hotel beds were not as comfortable as I would expect from this level of a hotel. Staff was great but would probably choose another location next trip because of the bed.

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 28, 2019 by Annie Fitzgerald

Dear Rick, Thank you for being our guest and thank you for sharing a review of your stay. We were pleased to read your kind words about our staff. We regret the bed was not comfortable for you. We recognize the importance of a good night’s sleep and that mattress preferences vary, we are sorry that we were unable to meet your comfort preference. We hope to have the opportunity to welcome you back! Kind Regards, Annie Fitzgerald I Director of Guest Experience The Grand America Hotel

2 out of 5
We had a romantic getaway planned and we were always having people coming into the room. From repairing the TV, to reprogramming the TV , to cleaning, to turndown services. All while the Do not disturb placard was on the door. At one point the TV repair person (that we didn't call) wouldn't stop trying to get in the door. We were laying in bed and it was very disturbing.

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 31, 2018 by Annie Fitzgerald

Dear Traveler, Thank you for choosing to celebrate your romantic getaway with us. I am very sorry for the disruptions you experienced while staying with us. We are dedicated to ensuring each guest has a restful and quiet stay, and I apologize we were unable to provide that for you. Thank you for sharing your feedback so that we may understand your experience and ensure your experience does not repeat itself. I hope you will plan to return to stay with us as we would be honored to welcome you back to the hotel. Until then, we remain at your service. Kind Regards, Annie Fitzgerald I Director of Guest Experience The Grand America Hotel

5 out of 5
I will stay here again. Excelent facity and staff.

Posted by , from Jupitet, FL on Nov 3, 2018

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5 out of 5
We had a short stay at the Grand America. We were Eloping and stayed there for 2 nights. I made arrangements with the florist in the hotel to make my bridal bouquet and boutonnières which came out beautiful! It’s a very nice hotel. We didn’t want to leave. You won’t regret staying here!!

Posted by , from Torrance, CA on Nov 2, 2018

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5 out of 5

One of the nicest hotels I have stayed with!

Pros: Everything, the decor is beautiful, clean and pleasant smelling, the finishes in the rooms are beautiful. It was very restful.
Cons: More people behind the reservation desk
Location: Work in Salt Lake and Murray at Nordstrom and Dillards
The Grand America Hotel is FABULOUS! The name frankly had me worried, but what a wonderful hotel! The room was beautiful, spotlessly clean, the staff very professional, even the food was great. I will stay there again and actually look forward to my next trip!

Posted by , from Denver, CO on Aug 9, 2015

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About the The Grand America Hotel

Location 555 S Main St, Salt Lake City, UT 84111

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. The Grand America Hotel helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an indoor pool, an outdoor pool, and a 24-hour fitness center. For a fee, parking is available. This 5-star Salt Lake City hotel is smoke free.

  • 1 building
  • 775 guestrooms or units
  • 24 levels
  • 2 bars or lounges
  • Built in 2000
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Salt Lake City, UT (SLC-Salt Lake City Intl.) (10.9 km / 6.8 mi)
  • Train station: Salt Lake Central Station (2.1 km / 1.3 mi)
  • Metro station: Courthouse Station (0.3 km / 0.2 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

The Grand America Hotel offers 775 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Salt Lake City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 8:30 AM.

The Grand America Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Ziplining nearby

Spa Services

The Grand Spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 22 for adults and USD 13 for children (approximately)
  • Self parking fee: USD 18 per day
  • Valet parking fee: USD 29 per day (in/out privileges)
  • Extended parking fee: USD 15 per night
  • In-room microwave fee: USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • America Grand Hotel
  • Grand America
  • Grand America Hotel
  • Grand Hotel
  • Grand America Hotel Salt Lake City
  • Grand America Salt Lake City
  • The Grand America Hotel Hotel
  • The Grand America Hotel Salt Lake City
  • The Grand America Hotel Hotel Salt Lake City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.