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Hilton Salt Lake City Center

4-star property
255 S West Temple, Salt Lake City, UT 1-855-201-7819
3.8 out of 5
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See all 18 travelocity Reviews

"Checkin was easy and staff was friendly " More

By a verified traveler on Fri 05 May 2023

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Hotel Description

4-star hotel near Salt Palace Convention Center

City center retreat

With a stay at this Downtown Salt Lake City hotel, you'll be well placed to visit Salt Palace Convention Center and Temple Square, both within half a mile (1 km). Also, Vivint Arena is within half a mile (1 km) and University of Utah is within 3 miles (5 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the 12 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Jul 7 - Jul 8

Standard Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Salt Lake City Center ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Salt Lake City Center

Everyone (10) Couples (2) Family (2)
5 out of 5
Checkin was easy and staff was friendly

Posted by on May 5, 2023

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4 out of 5
Property was and well centered for our needs

Posted by on Mar 8, 2023

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5 out of 5

Posted by on Mar 6, 2023

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4 out of 5

Posted by on Jan 1, 2023

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3 out of 5

Posted by on Dec 19, 2022

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4 out of 5
The room was clean and modern. Bed was comfortable. Could use smart TVs and updated bathroom. I have stayed there before and will stay there again.

Posted by , from price on Aug 31, 2022

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Comment from Hotel Management

Oct 19, 2022 by Hilton Salt Lake City Center team

Dear David:Thank you for being our guest recently and for completing a review regarding your stay. We apologize for the delay in responding; it appears that there was a glitch somewhere and for a time we were not seeing all of our hotel’s new reviews. Happily, the issue seems to have been fixed, and we are responding to these reviews in the order they were posted. We were pleased to learn that you were happy with your stay overall, and we thank you for your suggestions regarding smart TV’s and updating our bathrooms. We are keeping our ownership team informed of our guest’s perspectives on the hotel, and we are grateful to you for sharing your thoughts with us. We also wanted to let you know that we appreciate having you as our guest once again, and if there is anything else you would like us to know about this particular stay, we invite you to contact the hotel directly. Otherwise, we wish you the best and look forward to welcoming you back to the hotel at some point in the future. – Kind regards, Hilton Salt Lake City Center team

5 out of 5

Posted by on Aug 8, 2022

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4 out of 5
Our stay was really pleasant and staff EAA super helpful. Salt Lake City is beautiful, but when we went to walk a few blocks for breakfast, the number of homeless people on the street, some hitting us up for money, one carrying a large stick, and a group of about 15 who started calling out to us as we approached, made us feel unsafe. It was a Saturday morning and there weren’t other people on the streets. Hotel was nice, city beautiful, sure it is more enjoyable when more people are out and about.

Posted by , from PORT ORANGE on May 22, 2022

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Comment from Hotel Management

Jun 28, 2022 by Hilton Salt Lake City Center team

Dear Deborah Maria: Thank you for being our guest and for completing a review regarding your stay. We apologize for the delay in responding; it appears that there was a glitch somewhere and for a time we were not seeing our hotel’s reviews. Happily, the issue has been fixed, and we are responding to the reviews that got held up in the order they were received. We were glad to learn that you enjoyed your stay, but we were sorry to hear that your visit to Salt Lake was marred by an encounter with some individuals on the street that made you feel unsafe. We will do our best to pass along your concerns to the appropriate public safety officials, and you might also want to contact Visit Salt Lake and/or the Downtown Alliance through their web sites and share your perspective with them. We do appreciate having you as our guest, and we hope that in all other respects your time in Salt Lake was enjoyable. If there is anything else you would like us to know about your stay or if we can be of further service, we invite you to contact the hotel directly; otherwise, we wish you the best and hope to have the pleasure of welcoming you back to the hotel at some point in the future. – Kind regards, Hilton Salt Lake City Center team

2 out of 5
The hotel was dirty. Room was not clean, it was loud, staff was not helpful, we couldn't even get towels. Food wasn't good and limited options. Indoor pool was freezing, to the point where kids didn't even want to enjoy it.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 25, 2022 by Hilton Salt Lake City Center team

Dear Hallie: Thank you for being our guest and for providing feedback regarding your stay. We are sorry to learn that you were not satisfied with your stay, and were particularly unhappy with the cleanliness of the hotel and your room, as well as the level of service and hospitality provided by our team. We apologize for disappointing you in these areas, and we also regret that the pool was too cold to enjoy during your stay. We have forwarded your comments on the pool temperature to our engineering team, and we have asked them to investigate this issue and make adjustments as needed. We would also like to look into your concerns about the hotel cleanliness and that of your sleeping room, and we would certainly be interested in knowing more about where we fell short so that we can address specific problems where possible. If you would care to share any additional details with us, we invite you to contact the hotel directly. We do appreciate having you as our guest, Hallie, and we apologize again for the difficulties you encountered during your stay. We wish you the best and hope we will have the opportunity of re-earning your trust at some point in the future. In the meantime, please let us know if you have any questions or if we may be of further service to you. – Kind regards, Hilton Salt Lake City Center team

4 out of 5
No breakfast provided, pay extra for everything

Posted by , from POCATELLO on Mar 8, 2022

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Comment from Hotel Management

Mar 9, 2022 by Hilton Salt Lake City Center team

Dear Melissa: Thank you for being our guest and for your feedback regarding your stay. We were sorry to learn that you were unhappy because we do not offer complimentary breakfast unless it is part of a specific package that includes that benefit. We regret that we disappointed you in this regard, but we appreciate having you as our guest, and we do hope that your stay was otherwise enjoyable. If you have any questions or if we can be of service to you, we invite you to contact the hotel directly. – Kind regards, Hilton Salt Lake City Center team

About the Hilton Salt Lake City Center

Location 255 S West Temple, Salt Lake City, UT 84101

Property Features

Hilton Salt Lake City Center offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Salt Lake City Center. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Salt Lake City hotel.

  • 499 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1983
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Salt Lake Central Station (1.6 km / 1 mi)
  • Metro station: Gallivan Plaza Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Salt Lake City Center offers 499 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 56-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Trofi - This café specializes in American cuisine and serves breakfast and lunch.

Spencer's - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Starbucks - This coffee shop serves breakfast and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per night (maximum USD 50.00 per stay)
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 21
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 5
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00–24.00 per person
  • Fee for in-room wireless Internet: USD 9.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.99 (rates may vary)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Salt Lake City Center
  • Hilton Salt Lake City Center
  • Salt Lake City Center Hilton
  • Hilton Hotel Salt Lake City
  • Hilton Salt Lake City Center Utah
  • Hilton Salt Lake City Hotel Salt Lake City
  • Salt Lake City Hilton
  • Hilton Salt Lake City Center Hotel
  • Hilton Salt Lake City Center Hotel
  • Hilton Salt Lake City Center Salt Lake City
  • Hilton Salt Lake City Center Hotel Salt Lake City

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Up to 5 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.