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"Lack of shuttle service between 11pm to 4:30am. " More

By a verified traveler on Fri 21 May 2021

Hotel Description

Enjoy the indoor pool at this Salt Lake City hotel

Near the airport

Within 9 miles (15 km) of this hotel, you'll find Vivint Smart Home Arena and Salt Palace. Temple Square and The Gateway are within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, comfy beds

The 81 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Free WiFi, LED TVs, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Sep 5 - Sep 6

Suite, 1 King Bed, Accessible, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Airport Inn & Suites ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Airport Inn & Suites

Everyone (13) Couples (5) Family (7)
4 out of 5
Lack of shuttle service between 11pm to 4:30am.

Posted by on May 21, 2021

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Comment from Hotel Management

May 26, 2021 by Manager

Thank you for taking the time to post your feedback following your recent stay with us. I am very sorry to read that shuttle service did not meet your expectations . I would like to thank you for your feedback as it will help us improve our quality of service and we welcome the opportunity to better serve you in the future. Thank you

3 out of 5

Posted by on May 20, 2021

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Comment from Hotel Management

May 31, 2021 by Manager

Thank you !!

1 out of 5
Booked hotel for a room with a jetted Tub they told us the tub was broken. It was Valentine's day and me and my husband needed a break. We have a 6 month old baby at home and we just wanted to relax. It was nice to sleep uninterrupted but the tub was the big sell for us and we were very disappointed.

Posted by , from Ogden on Feb 15, 2020

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Comment from Hotel Management

Feb 21, 2020 by Manager

Esther, thank you for staying with us and your feedback. We sincerely apologies for not meeting your expectation on your last visit. Rest assure your comments will be share with our team and will take the necessary step to address the issue.

5 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 18, 2019 by Manager

Thank you for staying with us at Best Western Plus Airport Inn & Suites and rating us perfect score.

4 out of 5
Hotel was clean and neat. The pool was nice and breakfast and tasty.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 18, 2019 by Manager

Thank you for taking the time to post your feedback following your recent stay with us. I am also glad to learn that you had a great experience in our Best Western Plus neat and clean room , breakfast was tasty and pool was nice. I would like to thank you for choosing the Best Western Plus Airport Inn & Suites and we look forward to welcoming you back soon. Thank you

2 out of 5
Bathroom door was warped with water damage couch was damaged ceiling peeling and the dresser drawers were damaged.The positive about this location was its location to the airport and that’s why we chose it however I was disappointed in how well kept it was not.

Posted by , from Reno on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Manager

Thank you for taking the time to review our property following your recent stay with us. I am very sorry to read that our hotel did not meet your expectations. I would like to thank you for your feedback as it will help us to improve our quality of service and we look forward to welcoming you back soon.

4 out of 5
I could smell someone smoking. It was really strong in the bathroom

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 8, 2019 by Manager

Thank you for taking the time to review our hotel following your recent stay with us. I am very sorry to read that you smell smoking it is non smoking property. Thank you again for choosing the Best Western Plus Airport Inn & Suites. Thank you

4 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Manager

Thank you

5 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Manager

Thank you

5 out of 5
Check in was quick. The beds are very comfortable.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Oct 1, 2019 by Manager

Thank you

About the Best Western Plus Airport Inn & Suites

Location 5433 W Wiley Post Way, Salt Lake City, UT 84116

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Airport Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. A business center and a meeting room are available. The business-friendly Best Western Plus Airport Inn & Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This Salt Lake City hotel is smoke free.

  • 81 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Salt Lake City International Airport (SLC) (8 km / 5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Airport Inn & Suites offers 81 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Airport Inn Salt Lake City
  • Best Western Plus Airport Salt Lake City
  • Best Plus & Suites Salt City
  • Best Western Plus Airport Inn & Suites Hotel
  • Best Western Plus Airport Inn & Suites Salt Lake City
  • Best Western Plus Airport Inn & Suites Hotel Salt Lake City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.