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"Pleasant place and room though the bathtub could use some work " More

By a verified traveler on Fri 30 Aug 2019

Hotel Description

Hotel near Discovery Park in Sacramento

Downtown Sacramento stay

Your stay at this Downtown Sacramento hotel places you within 2 miles (3 km) of Discovery Park and Golden1Center. K Street Mall and California State Capitol are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the fitness center and free perks like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 169 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$91* Per night/room Oct 26 - Oct 27

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hawthorn Suites by Wyndham Sacramento ratings based on 37 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Sacramento

Everyone (18) Couples (5) Family (13)
1 out of 5
The floors were filthy. literally stained and sticky. Every night we had to have our keys reprogrammed so we could even get into our room. The party a few doors down from us with the loud music until 5 am was not pleasant, even if they were smoking weed and yelling, the nigtj manager couldnt care less. Too bad. I usually like Wyndham properties.

Posted by , from Wyoming on Jul 6, 2020

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1 out of 5

Posted by on Jul 3, 2020

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1 out of 5
This place is trashy. Trash everywhere. I saw multiple drug deals go down. Don't stay here

Posted by on Jun 4, 2020

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1 out of 5
This is the worst hotel I’ve ever stayed in. Room was filthy and had not been vacuumed. There were clothes left behind. Tv barely worked was completely fuzzy. Phone was broken. The hallways were lined with food and trash. There were a lot of homeless people lining the street and obvious drug use in the parking lot. I felt very unsafe and just needed 8 hours of sleep before hitting the road again.

Posted by , from McKinleyville on Jun 2, 2020

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2 out of 5
Male checkin clerk was disrespectful by being demeaning and condescending. The woman who checked us out was professional and respectful. Carpet in room was wet around the sink. Floor was not swept clean.

Posted by , from Oregon on Jun 2, 2020

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1 out of 5

Posted by on Feb 25, 2020

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1 out of 5
There were bugs, which was gross but whatever. I went to pick up food to put in the fridge and when I returned to put everything in there I found out that the fridge doesn’t even work so all my food went bad & a bug crawled out! When I woke up in the morning I went to bathroom and sat in water. The ceiling was leaking and getting everything wet! There was also what looked like a shoe print on our comforters. Very disappointed. My friend came a long way to stay the night in a hotel and have a girls night for me and it was just awful. Wouldn’t stay there again.

Posted by on Jan 18, 2020

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2 out of 5
Stove doesnt work..dude walked in room 4 hours after we checked in given room key..

Posted by on Nov 18, 2019

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1 out of 5
Had a cockroach run across my body while laying in bed. Checked out immediately afterwards.

Posted by on Nov 11, 2019

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3 out of 5

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 26, 2019 by Jin

We’re sorry you were unhappy with your stay, we will improve our housekeeping & hospitality Thank you for letting us know.

About the Hawthorn Suites by Wyndham Sacramento

Location 321 Bercut Dr, Sacramento, CA 95814

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites by Wyndham Sacramento offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. The business-friendly Hawthorn Suites by Wyndham Sacramento also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Free self parking is available. This Sacramento hotel is smoke free.

  • 169 guestrooms or units
  • 3 levels
  • 6 buildings
  • 1475 sq ft of conference space
  • 137 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Sacramento Intl. Airport (SMF) (15.7 km / 9.8 mi)
  • Train station: Sacramento Valley Station (2.5 km / 1.5 mi)
  • Metro station: 7th & Richards/Township 9 Station (1 km / 0.6 mi)
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Hawthorn Suites by Wyndham Sacramento offers 169 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 27-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Hawthorn Suites by Wyndham Sacramento has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 9 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts only chip-and-PIN credit cards for onsite payments

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This hotel accepts only chip-and-PIN credit cards for onsite payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 75 per week
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Sacramento
  • Hawthorn Suites Wyndham Hotel Sacramento
  • Hawthorn Suites Wyndham Sacramento
  • Sacramento Hawthorn Suites
  • Wyndham Sacramento
  • Hawthorn Suites By Wyndham Sacramento Hotel Sacramento
  • Hawthorn Suites Wyndham Sacramento Hotel
  • Hawthorn Suites by Wyndham Sacramento Hotel
  • Hawthorn Suites by Wyndham Sacramento Sacramento
  • Hawthorn Suites by Wyndham Sacramento Hotel Sacramento

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.