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4.2 out of 5

"Good for the price. Walking distance to Golden 1 Center. " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

3-star hotel near California State Capitol

Heart of Sacramento

Within a 10-minute walk of this Downtown Sacramento hotel, you'll find K Street Mall and California State Capitol. Also, Sacramento Convention Center is within half a mile (1 km) and Golden1Center is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

LCD TVs

The 96 guestrooms have LCD TVs with cable channels and offer room service and coffee/tea makers. Free newspapers, free local calls, and hair dryers are also available.

Standard Room, 2 Twin Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Sutter House ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Sutter House

Everyone (8) Family (1)
4 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 23, 2020 by Doris

Thank you, stay healthy and safe

4 out of 5
Good for the price. Walking distance to Golden 1 Center.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Doris

Thank you for the review, we love that we are within walking distance to to Arena!

4 out of 5

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 20, 2020 by Doris

Thank you for the review

4 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by Doris

Thank you for the review

5 out of 5
Liked excellent staff at the check-in, very nice & very helpful. Room smelled too strongly of cleaning products. Had to open a window to air out.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 24, 2019 by doris

Thank you for your review, I will share your review with our housekeeping department.

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Doris

Thank you for the kind review

5 out of 5
The staff is very friendly at the front desk. Would recommend.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 1, 2019 by Doris

Thank you for your great review!

5 out of 5

Fantastic little gem in downtown Sacramento

Pros: Central location, great staff, beautiful decor.
Location: central location-we walked to Old Town Sacramento. A beautiful old house, which is now an International Hostel, is nearby.
We arrived before noon, but I already had a couple of parking tickets from San Francisco, so I went in & asked if I could park there until check-in time. The woman at the front desk checked me in immediately! We went to our room and were very pleasantly surprised by the soft music playing & the beautiful decor. Our room overlooked a lovely pool, and the bathroom, while small, still seemed quite elegant. There was a nice complementary breakfast. But back to customer service, the staff here really impressed again. My 13 year old daughter left her stuffed bunny that she's had since birth and only several days later did we realize it was missing. We called the hotel & they had it! They mailed it to our home, they paid the postage, and only positive attitudes from the front desk and housekeeping staff I spoke to on the phone.

Posted by , from Austin, TX on Aug 13, 2017

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4 out of 5

Nice place- will be back!

Pros: helpful staff, cleanliness, free stuff
Cons: Overcooked eggs at breakfast
I switched here at last minute after having had a horrible experience at another hotel I had booked through another site. It was like night and day. As soon as I walked in, the property looked clean and well-maintained, the staff were attentive, friendly and efficient. I was in my room within a couple of minutes of arriving on the property. The room was clean and bright with jazz music playing. It was just what I needed! Property is also very conveniently located and offers free parking and free breakfast. The breakfast wasn't amazing, but it was fine for being free and I was able to leave the car there the whole next day while I was at my meeting a few blocks away. I will definitely stay here again.

Posted by , from Oakland, CA on Dec 16, 2016

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3 out of 5

The staff were friendly and most accommodating

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
The only negative was that the street was noisy all night long at least until 3 am. It seemed that the same hot rod kept on going around the block.

Posted by , from San Jose, CA, USA on Sep 13, 2012

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About the Best Western Plus Sutter House

Location 1100 H Street, Sacramento, CA 95814

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Sutter House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 312 square feet (28 square meters). The business-friendly Best Western Plus Sutter House also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This 3-star Sacramento hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 3 levels
  • 312 sq ft of conference space
  • 28 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sacramento Intl. Airport (SMF) (18.2 km / 11.3 mi)
  • Train station: Sacramento Valley Station (1.2 km / 0.7 mi)
  • Metro station: 12th and I Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Sutter House offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Best Western Plus Sutter House has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant Value
  • Property confirms they are implementing guest safety measures Value
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA) Value
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures Value
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Sutter House
  • Best Western Plus Sutter House Motel
  • Best Western Plus Sutter House Motel Sacramento
  • Best Western Plus Sutter House Sacramento
  • Best Western Sutter
  • Best Western Sutter House
  • Sutter House
  • Sutter House Best Western
  • Best Western Sacramento
  • Best Western Sutter Hotel
  • Best Western Sutter House Hotel Sacramento
  • Sacramento Best Western
  • Plus Sutter House Sacramento
  • Best Western Plus Sutter House Hotel
  • Best Western Plus Sutter House Sacramento
  • Best Western Plus Sutter House Hotel Sacramento

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Sutter House.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.