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Marsden Stay Rotorua

3.0 star property
3-star hotel near Polynesian Spa

Choose dates to view prices

Photo gallery for Marsden Stay Rotorua

Superior Two Queen Room | Desk, free WiFi, bed sheets
Reception
Outdoor pool
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room | Desk, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(43 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

8.4 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Rotorua

Glenholme stay.Within a 10-minute walk of this Glenholme hotel, you'll find Racing Rotorua and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 2 miles (3 km).

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.4 miles
  • Tamaki Maori Village - 13 min walk - 0.7 miles
  • Rotorua Night Market - 15 min walk - 0.8 miles
  • Polynesian Spa - 16 min walk - 0.9 miles
  • Eat Street - 18 min walk - 1.0 mile

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Delhi Hut - ‬14 min walk
  • ‪Chicking - ‬11 min walk
  • ‪Starbucks Rotorua - ‬13 min walk
  • ‪Chinese Delights - ‬12 min walk

About this property

Marsden Stay Rotorua

3-star hotel near Polynesian Spa
Marsden Stay Rotorua offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

  • 56 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

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ibis Rotorua
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  • Laundry
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Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator
  • Thin carpet in room

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday to Monday (9:00 AM – 6:00 PM), Tuesday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

How close is Marsden Stay Rotorua to the airport?

Marsden Stay Rotorua is 5.2 mi (11-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Marsden Stay Rotorua?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Marsden Stay Rotorua on Mar 18, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Marsden Stay Rotorua have an airport shuttle?

Airport shuttle services are not available at Marsden Stay Rotorua.

Does Marsden Stay Rotorua offer free breakfast?

Marsden Stay Rotorua does not offer free breakfast.

Is there a casino at Marsden Stay Rotorua?

No, there is no casino at this hotel.

What time is check-in at Marsden Stay Rotorua?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Marsden Stay Rotorua?

This hotel offers free self parking.

Does Marsden Stay Rotorua have a pool?

Marsden Stay Rotorua features an outdoor pool.

Does Marsden Stay Rotorua have a spa?

There are no spa services available at this hotel.

How close is Marsden Stay Rotorua to downtown Rotorua?

Marsden Stay Rotorua is 0.6 mi away from Rotorua.

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 327 reviews
Rating 8 - Good. 105 out of 327 reviews
Rating 6 - Okay. 77 out of 327 reviews
Rating 4 - Poor. 31 out of 327 reviews
Rating 2 - Terrible. 17 out of 327 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zhao, Auckland

Stayed 1 night in Nov 2025

6/10 Okay

Colleen

Stayed 2 nights in Nov 2025

10/10 Excellent

Brad

Stayed 3 nights in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Room was great with clean bedding and towels
Stayed 2 nights in Nov 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property overall was clean, room was spacious and comfortable. Short walk to supermarkets and shopping area and 15mins to city centre. Check-in was quite a cumbersome process, having to fill in additional forms and pay the security deposit electronically, which took an extra 10-15mins.
Stayed 2 nights in Nov 2025

4/10 Poor

Sophie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was no kitchenette/sink, the duvet and sheets had stains on them, the shower looked like it hadn’t been cleaned in months and it had yellow stains by the drain and mold where the soap and shampoo sit. The sink in the bathroom had the same yellow stains and limescale on the faucet. The shower leaked during and after a shower and the water went cold when someone in a neighbouring room used their shower or sink. We were under the impression that we would have our room cleaned daily like most hotels but our room wasn’t touched for the 4 days that we stayed. We were not informed that you had to request daily housekeeping which I think is a bit stupid. We probably won’t come back here again and I wouldn’t recommend this place, especially since the pictures advertised looked much nicer than what we actually stayed in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service
Room was lovely.
Stayed 4 nights in Nov 2025

6/10 Okay

Rob, Auckland

Stayed 1 night in Oct 2025

4/10 Poor

JENNIFER JOY

Traveled with family
Disliked: Cleanliness, amenities
Dirty towels No flannels No cutlery No plates
Stayed 3 nights in Oct 2025

8/10 Good

Ramprashanth

Traveled with family and small children
Bathrooms, shink at bathroom and bath shower area need to clean properly other than that stay was really good, clean and tidy, staff was nice.
Stayed 1 night in Oct 2025

8/10 Good

P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has the most complicated check in procedure I've ever experienced, forms on paper then scan QR code to fill in another form by everyone from each room, although all under one booking...
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

4/10 Poor

Savannah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kandice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area to park. Quiet
Stayed 2 nights in Oct 2025

8/10 Good

Toka

Liked: Cleanliness, staff & service
Clean room and friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Albert

Traveled with partner
Liked: Staff & service
It was ok for 1 night, but very cramp place.
Stayed 1 night in Aug 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

8/10 Good

Yuki

Liked: Cleanliness, staff & service
Clean room a d friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth, Porirua

Traveled with family
Liked: Staff & service
We stayed for 4 nights, room was great, nice and warm on arrival and beds were comfy and looked fresh (we slept in top with our own blankets). Staff were nice, property close to Town, Supermarkets, Restaurants and Sports Fields where we had our Tournament. No daily housekeeping as advertised (we were told every 3 days and if we needed new towels to ask at reception). Maybe bigger or more milk if large groups or more then 4 people are staying. No Microwave or Toaster No Plates, Cereal Bowls or Cutlery Wi-Fi - Average Car Parking - People kept parking in our park (after going to reception after the first time, I ended up parking outside our room on the bottom floor).
Stayed 4 nights in Sep 2025

6/10 Okay

Rebekah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Business trip. Couldn’t get the room to a good temperature, was overheated. No kitchenette, fridge was just on the floor and so noisy I unplugged it to sleep. Bed was comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Stayed 4 nights in Sep 2025

6/10 Okay

Maria

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Zalene

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location close to shops. Property itself needs upgrading no pool no restaurant little disappointed about that. Room was good just not much options on tv no movie channels.
Stayed 2 nights in Sep 2025

8/10 Good

Dikshitha, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the new rooms and the parking was jus close to the room made it so easy to load and unload our bags. I loved the stay. But the shower was an issue there is a design fault. Overall a good experience and good stay
Stayed 2 nights in Sep 2025