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ASURE Cleveland Rotorua

3.0 star property
3-star motel in Koutu

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Photo gallery for ASURE Cleveland Rotorua

Outdoor pool
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Desk, iron/ironing board, cribs/infant beds, free WiFi
Deluxe Studio | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Place, Kuirau Park
    ‪5 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Eat Street
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Budget Studio

Budget Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Budget Studio

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

1 Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | Desk, iron/ironing board, cribs/infant beds, free WiFi

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)
  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bed
  • Free WiFi

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds
  • Free WiFi

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

1 Bedroom Family Apartment

  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Studio

9.2 out of 10
Wonderful
(17 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Accessible Deluxe Studio

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Rotorua

Koutu stay.Within a 10-minute walk of this Koutu motel, you'll find Kuirau Park and Tribal Lights Cultural Theatre. Lake Rotorua and Rotorua Hospital are also within half a mile (1 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Kuirau Park - 5 min walk - 0.3 miles
  • Lake Rotorua - 8 min walk - 0.5 miles
  • Eat Street - 16 min walk - 0.9 miles
  • Rotorua Night Market - 19 min walk - 1.0 mile
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Columbus Coffee - ‬15 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬10 min walk
  • ‪Poco. - ‬18 min walk
  • ‪Atticus Finch - ‬17 min walk
  • ‪Black Label Bbq - ‬15 min walk

About this property

ASURE Cleveland Rotorua

3-star motel in Koutu
ASURE Cleveland Rotorua offers its guests hot springs, an outdoor pool, and a hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at ASURE Cleveland Rotorua. Free self parking is available.

This 3-star Rotorua motel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 4 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
ASURE Cleveland Rotorua offers 31 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch flat-screen televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided once per stay.

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,143 reviews
$87 nightly
The price is $100
May 27 - May 28
Total with taxes and fees
Rydges Rotorua

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open daily from 9:00 AM - 6:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Hot springs access available from 7:00 AM to 9:00 PM.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Cleveland Thermal Motel Rotorua

Econo Lodge Cleveland Hotel

Econo Lodge Cleveland Hotel Rotorua

Econo Lodge Cleveland Rotorua

Cleveland Hotel Rotorua

Cleveland Motel Rotorua

Cleveland Thermal Resort Rotorua

Cleveland Thermal Rotorua

Cleveland Thermal Resort

Cleveland Thermal Motel Motel

Cleveland Thermal Motel Rotorua

Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

How close is ASURE Cleveland Rotorua to the airport?

ASURE Cleveland Rotorua is 6.9 mi (16-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at ASURE Cleveland Rotorua?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at ASURE Cleveland Rotorua on May 28, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ASURE Cleveland Rotorua have an airport shuttle?

Airport shuttle services are not available at ASURE Cleveland Rotorua.

Does ASURE Cleveland Rotorua offer free breakfast?

Free breakfast isn’t provided at ASURE Cleveland Rotorua, but continental breakfast is offered for a fee of NZD 19.50 for adults and NZD 19.50 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at ASURE Cleveland Rotorua?

No, there is no casino at this motel.

What time is check-in at ASURE Cleveland Rotorua?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

Is there free parking at ASURE Cleveland Rotorua?

This motel offers free self parking.

Does ASURE Cleveland Rotorua have a pool?

ASURE Cleveland Rotorua features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does ASURE Cleveland Rotorua have a spa?

There are no spa services available at this motel.

How close is ASURE Cleveland Rotorua to downtown Rotorua?

ASURE Cleveland Rotorua is 0.9 mi away from Rotorua.

ASURE Cleveland Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 469 reviews
Rating 8 - Good. 155 out of 469 reviews
Rating 6 - Okay. 40 out of 469 reviews
Rating 4 - Poor. 13 out of 469 reviews
Rating 2 - Terrible. 6 out of 469 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Stayed 2 nights in Feb 2026

10/10 Excellent

Tim

Stayed 3 nights in Feb 2026

10/10 Excellent

ronald

Liked: Cleanliness, property conditions & facilities
Room was spotless and in great condition. The staff we friendly & helpful
Stayed 5 nights in Jan 2026

10/10 Excellent

Samuel Peter

Liked: Cleanliness, staff & service, amenities
Wonderful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Rasmus Astrup

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent service from the staff that went the extra mile to make our stay comfortable!
Stayed 3 nights in Jan 2026

10/10 Excellent

Shanlin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had
Stayed 2 nights in Jan 2026

10/10 Excellent

Amba

Stayed 4 nights in Jan 2026

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Traveled with family
Liked: Amenities
Great accommodation, would highly recommend staying here!
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff
Stayed 7 nights in Jan 2026

6/10 Okay

MATTHEW

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL
Stayed 1 night in Jan 2026

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 3 nights in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

8/10 Good

Nanisi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Johan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
Stayed 1 night in Dec 2025

6/10 Okay

Kamla

Staff didn’t clean the room as per the guidelines. The toilet paper was not replaced. The milk was not replaced. The towel was only given when asked
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2025

10/10 Excellent

Becky

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Sharyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ann Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, geo-thermal pools were awesome
Stayed 1 night in Dec 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness
Loved the bed & pillows.
Stayed 2 nights in Dec 2025

10/10 Excellent

Crispin, Havelock North

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools. Quick drive or short walk to the centre. Lovely staff.
Stayed 2 nights in Nov 2025