"First room assigned was not a clean room. Room had 4 empty junk food boxes on desk area and an old card laying on top of cabinet. Coffee pit had use ... " More
In Roswell
Within 3 miles (5 km) of this Roswell hotel, you'll find Eastern New Mexico Medical Center and Lovelace Regional Hospital. Also, New Mexico Military Institute is within 3 miles (5 km) and Anderson Museum of Contemporary Art is within 6 miles (10 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.
Mar 24, 2023 by Michael R.
We would like to apologize for the condition of the first room. Apparently it had been marked clean by accident. We are addressing those issues and hope to see you again in the future.
May 12, 2021 by Isabelle Esping, General Manager
Dear Anonymous, Thank you so much for taking the time to leave us a review. We hope that you will come back to stay with us again soon. Safe travels.
Feb 24, 2020 by Justin Jones General Manager
Dear R.D., I would like to thank you for letting us know about your time with us here in Roswell. I am very sorry about the noisy neighbors you encountered. We will look into this situation and see what we can do to make your next stay a quieter one. Safe travels to you.
Feb 17, 2020 by Justin Jones General Manager
Dear Anonymous, I am pleased to hear that you enjoyed your stay and will recommend us to others. We wish you well and hope to see you again in the future.
Sep 4, 2019 by Justin Jones General Manager
Dear Raf, I will make sure to compliment Justine on a job well done. Apologize about the breakfast, we have a full service restaurant and there are booking options that do include it for your next visit.
Nov 14, 2018 by Justin Jones General Manager
Dear Anonymous, Thank you for the review on your recent stay. We do hope to see you again.
Aug 10, 2018 by JR
Dear Anonymous, Thank you so much for staying with us, and for you very much valued feedback. I am sorry you didn't have a good stay. We can only get better with your feedback. Safe Travels, Justin Ramirez General Manager Holiday Inn Roswell
Jun 16, 2017 by Nikki- Assistant General Manager
Dear Anonymous, Thank you so much your awesome review and for choosing Holiday Inn-Roswell. I am so happy to hear that you found our facility clean and our staff to be friendly. We hope next time you are in the area that you make us your destination hotel again. Safe Travels, Nikki Lei Assistant General Manager
Holiday Inn Roswell, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Roswell, an IHG Hotel. Free self parking is available. This 3-star Roswell hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking
Holiday Inn Roswell, an IHG Hotel offers 93 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Holiday Inn Roswell, an IHG Hotel has a restaurant on site.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.