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"It was nice and i would recommend it and the location was pretty easy to find. " More

By a verified traveler on Sun 16 Feb 2020

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Hotel Description

3-star guestrooms with free WiFi

In Roswell

Within 3 miles (5 km) of this Roswell hotel, you'll find Eastern New Mexico Medical Center and Lovelace Regional Hospital. New Mexico Military Institute and Anderson Museum of Contemporary Art are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 93 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Oct 31 - Nov 1

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Roswell, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Roswell, an IHG Hotel

Everyone (5) Family (1)
4 out of 5
Clean

Posted by on May 11, 2021

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Comment from Hotel Management

May 12, 2021 by Isabelle Esping, General Manager

Dear Anonymous, Thank you so much for taking the time to leave us a review. We hope that you will come back to stay with us again soon. Safe travels.

2 out of 5
Hotel staff were kind and helpful. However, other hotel patrons were not and the hotel turned into a jungle gym of kids and party goers. I normally don’t complain on others, but the animal house party goers, and the parents who allowed their kids to run the halls all night was ridiculous!!!

Posted by , from ATLANTA, GA on Feb 20, 2020

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Comment from Hotel Management

Feb 24, 2020 by Justin Jones General Manager

Dear R.D., I would like to thank you for letting us know about your time with us here in Roswell. I am very sorry about the noisy neighbors you encountered. We will look into this situation and see what we can do to make your next stay a quieter one. Safe travels to you.

4 out of 5
It was nice and i would recommend it and the location was pretty easy to find.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Justin Jones General Manager

Dear Anonymous, I am pleased to hear that you enjoyed your stay and will recommend us to others. We wish you well and hope to see you again in the future.

3 out of 5
We had reserved two rooms. The front desk person, Justine worked with us to figure out a way to keep our kids and us on the same floor. We didn't like the fact that there was no complimentary breakfast.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Sep 4, 2019 by Justin Jones General Manager

Dear Raf, I will make sure to compliment Justine on a job well done. Apologize about the breakfast, we have a full service restaurant and there are booking options that do include it for your next visit.

4 out of 5

Posted by on Nov 12, 2018

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Comment from Hotel Management

Nov 14, 2018 by Justin Jones General Manager

Dear Anonymous, Thank you for the review on your recent stay. We do hope to see you again.

2 out of 5

Rude hotel manager named Justin

He acted like a 2 year old. Very rude. He has so much to learn as a 27 year old. I did personally write him a card giving him feedback.

Posted by on Aug 4, 2018

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Comment from Hotel Management

Aug 10, 2018 by JR

Dear Anonymous, Thank you so much for staying with us, and for you very much valued feedback. I am sorry you didn't have a good stay. We can only get better with your feedback. Safe Travels, Justin Ramirez General Manager Holiday Inn Roswell

5 out of 5
Great place to stay, very clean, friendly staff, I would highly recommend staying here

Posted by on Jun 14, 2017

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Comment from Hotel Management

Jun 16, 2017 by Nikki- Assistant General Manager

Dear Anonymous, Thank you so much your awesome review and for choosing Holiday Inn-Roswell. I am so happy to hear that you found our facility clean and our staff to be friendly. We hope next time you are in the area that you make us your destination hotel again. Safe Travels, Nikki Lei Assistant General Manager

4 out of 5

Very comfortable king-sized bed

A fairly standard hotel room, but unusually comfortable bed (might have been new). Room was clean, plenty of convenient electrical outlets, good wi-fi, and even an ethernet connection. Cannot say much for the restaurant food, although breakfast was OK. No bellman for luggage. Front desk was sort of like going to the DMV, but not unpleasant. Seemed understaffed. We were there for just one night, passing though.

Posted by , from Denver on May 12, 2015

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About the Holiday Inn Roswell, an IHG Hotel

Location 3620 North Main Street, Roswell, NM 88201

Property Features

Holiday Inn Roswell, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Roswell, an IHG Hotel. Free self parking is available. This 3-star Roswell hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • 2044 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Roswell, an IHG Hotel offers 93 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Holiday Inn Roswell, an IHG Hotel has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 5.00 per person (approximately)
  • Pet fee: USD 25 per pet, per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Roswell
  • Holiday Inn Roswell
  • Roswell Holiday Inn
  • Holiday Inn Roswell Hotel
  • Holiday Inn Roswell
  • Roswell, An Ihg Hotel Roswell
  • Holiday Inn Roswell, an IHG Hotel Hotel
  • Holiday Inn Roswell, an IHG Hotel Roswell
  • Holiday Inn Roswell, an IHG Hotel Hotel Roswell

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.