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4.5 out of 5

"We liked everything service was great and breakfast was excellent. " More

By a verified traveler on Sun 15 Sep 2019

Hotel Description

Hotel near Ruidoso Downs Racetrack in Ruidoso Downs

In entertainment district

A stay at this hotel places you within half a mile (1 km) of Ruidoso Downs Racetrack and 6 miles (10 km) of Hubbard Museum of the American West. Pillow's Funtrackers and Cree Medows Public Golf Course are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like sitting areas and refrigerators, the 98 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free weekday newspapers.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Aug 13 - Aug 14

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Pine Springs Inn ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Pine Springs Inn

Everyone (10) Family (7)
4 out of 5

Posted by on Jun 25, 2020

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Comment from Hotel Management

Jun 26, 2020 by Carol T.

Thank you for your feedback.

5 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 13, 2020 by Management

Thank you for your review, we are glad you enjoyed your stay with us!

5 out of 5
We liked everything service was great and breakfast was excellent.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Management

Thank you for your review, we are glad you enjoyed your stay!

5 out of 5
Very pretty, clean, organized, friendly staff, good breakfast, beautiful location

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 12, 2019 by Management

Thank you for your review, we are glad you enjoyed your stay at our relaxing property!

4 out of 5
Very clean and the grounds well maintained. Breakfast was open on time and food hot and good.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Management

Thank you for your review, we are glad you enjoyed your stay!!

1 out of 5
Manager Carol Thomas is Best Western was the worst And unprofessionally to the customers. Look out when you book at Best Western hotel

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 29, 2019 by Management

Thank you for your review.

5 out of 5
Everything was good, staff was very friendly. Will stay here again

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Management

Thank you for your review. We are glad you enjoyed your stay with us!

5 out of 5
Thank you carol!!!!! Very friendly and helpful πŸ˜€πŸ˜€πŸ˜€πŸ˜€

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 8, 2019 by Carol T-Management

Thank you for your review! I am glad I was able to help make your stay enjoyable!

4 out of 5
The location of the Hotel was a great area, semi located in the mountains that had nice views.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by Management

Thank you for your review! I am glad you enjoyed your stay.

5 out of 5
Very nice lodging. The staff was very nice and helpful. The landscaping and surrounding flora is remarkable. The breakfast was good. I would stay here again in a heartbeat. If I plan another trip to this area I will stay at this hotel.

Posted by , from Wichita, KS on Oct 23, 2018

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Comment from Hotel Management

Nov 4, 2018 by Holly B

Thank you for your review. We appreciate your kind words and will be sure they get passed on to the staff . Holly Bailey Management Team

About the Best Western Pine Springs Inn

Location 111 Pine Springs Drive, Ruidoso Downs, NM 88346

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Pine Springs Inn offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served daily. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Pine Springs Inn. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this Ruidoso Downs hotel.

  • 98 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1985
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Roswell, NM (ROW-Industrial Air Center) (120 km / 74.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 10.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 3 per room (weight limit: 220 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant Value
  • Property confirms they are implementing guest safety measures Value
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA) Value
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures Value
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pine
  • Best Western Pine Springs
  • Best Western Pine Springs Inn
  • Best Western Pine Springs Inn Ruidoso
  • Best Western Pine Springs Ruidoso
  • Best Western Pine Springs Hotel Ruidoso Downs
  • Best Western Ruidoso Downs
  • Ruidoso Downs Best Western
  • Best Western Pine Springs Inn Ruidoso Downs
  • Best Western Pine Springs Ruidoso Downs
  • Pine Springs Ruidoso Downs
  • Best Western Pine Springs Inn Hotel
  • Best Western Pine Springs Inn Ruidoso Downs
  • Best Western Pine Springs Inn Hotel Ruidoso Downs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.