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"An indoor pool would be better " More

By a verified traveler on Sat 16 Mar 2024

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Hotel Description

Hotel near Ruidoso Downs Racetrack in Ruidoso Downs

In entertainment district

Within a 15-minute walk of the hotel, you'll find Ruidoso Downs Racetrack and Hubbard Museum of the American West. Cree Medows Public Golf Course and Grindstone Lake are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a spa tub. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, a terrace, and a garden are also on offer.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Mar 24 - Mar 25

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Pine Springs Inn ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Pine Springs Inn

Everyone (9) Couples (3) Family (13)
4 out of 5
An indoor pool would be better

Posted by on Mar 16, 2024

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3 out of 5

Posted by , from MESA on Nov 17, 2023

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5 out of 5
Clerk could not have been any more kind and considerate. Beautiful area, well kept. Hope hotels stop buying hard mattresses. Plenty of pillows to make it work. Been visiting here for at least 13 years - consistently wonderful.

Posted by on Oct 13, 2023

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Comment from Hotel Management

Nov 6, 2023 by Adriana Bolden-General Manager

Thank you for your review!!! We look forward to seeing you again soon!!

5 out of 5
Beautiful location. Front desk short staffed.

Posted by , from El Paso on Sep 19, 2022

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Comment from Hotel Management

Sep 20, 2022 by Selina

Thank you so much! I hope you enjoyed your stay!!

5 out of 5

Posted by on Sep 14, 2022

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3 out of 5
room was not locked upon arrival, room smelled like cigerette.

Posted by , from Santa Rosa on Aug 14, 2022

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Comment from Hotel Management

Aug 15, 2022 by Selina

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 1-575-378-8100. -- Selina Darnell General Manager Best Western - Pine Springs Inn 111 Pine Springs Ruidoso Downs, NM 88346 575-378-8100 Hotel Phone www.BestWestern.com

5 out of 5
What a gem. Up in the pines, secluded. A bit older but charming. Large clean rooms. We’ll come back.

Posted by on Jul 11, 2022

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Comment from Hotel Management

Jul 17, 2022 by Daniel Gomez- General Manager

We are so pleased that you enjoyed your stay with us at Best Western Pine Springs Inn. Please hurry back and enjoy all of the seasons in Ruidoso.

5 out of 5
Very nice

Posted by , from ALBUQUERQUE on Jul 5, 2022

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Comment from Hotel Management

Jul 8, 2022 by Christie

We appreciate your 5 star review! We hope to see you again at the Best Western Pine Springs Inn.

1 out of 5
Had to wait four hours to check in and had a reservation. Will never stay in your hotels again. I'm 71 years old and have never had service like that.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 22, 2022 by Cody

David, I would like to apologize about your wait to check in here at PSI. We truly care about our guests, and I hate that you had to wait to get into your room. I am so very sorry about this, and I hope you will give us another chance in the future.

4 out of 5
Loved location close to everything but not on main road

Posted by , from Silver City on Jan 29, 2022

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Comment from Hotel Management

Jan 30, 2022 by Christie

William- Thank you for taking time to leave us a great review. We loved having you as our guest and look forward to seeing you again at the Best Western Pine Springs Inn.

About the Best Western Pine Springs Inn

Location 111 Pine Springs Drive, Ruidoso Downs, NM 88346

Property Features

Best Western Pine Springs Inn offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at Best Western Pine Springs Inn. Free self parking is available. The property offers extended parking privileges. Smoking is allowed in designated areas at this Ruidoso Downs hotel.

  • 98 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Bathrooms are partially open
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pine
  • Best Western Pine Springs
  • Best Western Pine Springs Inn
  • Best Western Pine Springs Inn Ruidoso
  • Best Western Pine Springs Ruidoso
  • Best Western Pine Springs Hotel Ruidoso Downs
  • Best Western Ruidoso Downs
  • Ruidoso Downs Best Western
  • Best Western Pine Springs Inn Ruidoso Downs
  • Best Western Pine Springs Ruidoso Downs
  • Pine Springs Ruidoso Downs
  • Best Western Pine Springs Inn Hotel
  • Best Western Pine Springs Inn Ruidoso Downs
  • Best Western Pine Springs Inn Hotel Ruidoso Downs

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.