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"We always look forward to our stay at Pine Springs. The staff is 10+, the room was clean and comfortable, the bed was very comfortable, ample amount o ... " More

By a verified traveler on Thu 19 Oct 2017

Hotel Description

Ski hotel with free breakfast in Ruidoso Downs

Near the slopes

You'll find Ruidoso Downs Racetrack and Hubbard Museum of the American West within a 15-minute walk of this Ruidoso Downs hotel. Also, Pillow's Funtrackers is within 3 miles (5 km) and Cree Medows Public Golf Course is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 98 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Microwaves, coffee/tea makers, and free weekday newspapers are also available.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$61 per night

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Pine Springs Inn ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Pine Springs Inn

Everyone (9) Family (5)
1 out of 5
Manager Carol Thomas is Best Western was the worst And unprofessionally to the customers. Look out when you book at Best Western hotel

Posted by on Jul 8, 2019

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5 out of 5
Everything was good, staff was very friendly. Will stay here again

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Management

Thank you for your review. We are glad you enjoyed your stay with us!

5 out of 5
Thank you carol!!!!! Very friendly and helpful πŸ˜€πŸ˜€πŸ˜€πŸ˜€

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 8, 2019 by Carol T-Management

Thank you for your review! I am glad I was able to help make your stay enjoyable!

4 out of 5
The location of the Hotel was a great area, semi located in the mountains that had nice views.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by Management

Thank you for your review! I am glad you enjoyed your stay.

5 out of 5
Very nice lodging. The staff was very nice and helpful. The landscaping and surrounding flora is remarkable. The breakfast was good. I would stay here again in a heartbeat. If I plan another trip to this area I will stay at this hotel.

Posted by , from Wichita, KS on Oct 23, 2018

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Comment from Hotel Management

Nov 4, 2018 by Holly B

Thank you for your review. We appreciate your kind words and will be sure they get passed on to the staff . Holly Bailey Management Team

5 out of 5

Another excellent visit!

Pros: Everything
Cons: The Wi-Fi did not work in our room but the staff has contacted tech support. i
We always look forward to our stay at Pine Springs. The staff is 10+, the room was clean and comfortable, the bed was very comfortable, ample amount of pillows, the a/c and heater in the room was very quiet (which is unusual), the grounds were beautifully maintained and the breakfast was wonderful. Pine Springs sits off the highway so you don't hear any traffic noise. Thank you, Pine Springs, for another outstanding visit!

Posted by , from NM on Oct 19, 2017

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Comment from Hotel Management

Oct 22, 2017 by Holly B

Thank you for your review! We appreciate your feedback and are glad you enjoyed your stay. Holly Bailey General Manager

5 out of 5

Amazing!!

My boyfriend and I stayed here for a belated valentines days and everything was just amazing. The hotel staff was super friendly and super helpful. Our room keys stopped working multiple times and the staff was more than happy to replace them. We also decided to stay an extra night and they let us stay in the same room without us even having to ask about it. The court yard was so pretty and the breakfast was amazing. Everything about the stay here was just amazing. I will definitely be staying here again!!

Posted by on Feb 22, 2017

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Comment from Hotel Management

Feb 25, 2017 by Holly Bailey

Thank you for your review! I am glad that the staff went above and beyond! Holly Bailey General Manager

5 out of 5
We stayed one night, everything was great. Easy access from the highway, quiet, and clean.

Posted by on Jan 19, 2016

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4 out of 5

Across from Billy The Kid

Pros: Location, Room
Cons: The Toilet Paper and the water pressure
Location: Billy The Kid Casino
One night in town for business. Got in late and asked the front desk if Billy The Kid Casino (across the highway) was open on a Sunday night. She said no. Good thing I checked on my own, because they were open and I came out $140 richer. The hotel room is very large and comfortable. However, the water pressure in the sink is extremely weak. I actually used the tub faucet to wash my hands. The toilet paper is awful. The TV is 1080 HD which was nice. Lots of bright lights in the room which I like. The wall heater had a bit of a hard time keeping the room warm, but it wasn't too bad with covers on. It's in a neat location up the hill and in the forest.

Posted by , from Albuquerque, NM on Jan 7, 2016

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5 out of 5

Great motel.

Pros: We will stay here again. Great breakfast. Clean rooms. Our room had new carpet. We loved the courtyard to sit out side and enjoy the weather.
A short stay of 2 nights. My sisters were here from Georgia and had not been to Ruidoso in many years.

Posted by on Oct 22, 2015

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About the Best Western Pine Springs Inn

Location 111 Pine Springs Drive, Ruidoso Downs, NM 88346

Property Features

Best Western Pine Springs Inn offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Best Western Pine Springs Inn also features tour/ticket assistance, a picnic area, and coffee/tea in a common area. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this Ruidoso Downs hotel.

  • 98 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1985
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Roswell, NM (ROW-Industrial Air Center) (120 km / 74.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ruidoso Downs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 10.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 3 per room (weight limit: 220 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pine
  • Best Western Pine Springs
  • Best Western Pine Springs Inn
  • Best Western Pine Springs Inn Ruidoso
  • Best Western Pine Springs Ruidoso
  • Best Western Pine Springs Hotel Ruidoso Downs
  • Best Western Ruidoso Downs
  • Ruidoso Downs Best Western
  • Best Western Pine Springs Inn Ruidoso Downs
  • Best Western Pine Springs Ruidoso Downs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.